Hi, does anyone have an alternative geo number for the Beefeater Grill Reward Club. The only number they give out is 0845 3300160. I've tried Whitbread in Luton to ask for an alternative number but they will only give out the 0845 number. thanks.

emmandelo wrote on Sep 28^th, 2012 at 4:17pm:

Hello and welcome to SayNoTo0870.com.

The question that springs to mind is which company operates this service and probably service? These sorts of services are often outsourced so don't assume that it is managed in-house.

The Beefeater Grill Reward Club Terms & Conditions states "The Beefeater Grill Reward Club is administered by Grass Roots Group UK Limited ("Grass Roots") on our behalf."

The Grass Roots Group contact page gives:

Grass Roots
Pennyroyal Court
Station Road
Tring
Herts HP23 5QY

Telephone: 01442 829400

A search of our database for grass roots and this phone number returns a few entries. This is the main office number see if they will put you through.

Let us know whether you have success or not as this will help others. If it works, then I will list it with a note to say that callers will have to ask to be put through.

Hi, just to update this. I rang Grass Roots and although they gave me the same 0845 number they did give me an address that I could write to.

yes, the address is Customer Services, Whitbread Court, Houghton Hall Business Park, Porz Avenue, Dunstable, LU5 5XE.

They also deal with various Mystery Shopper companies so if it's a query about Beefeater Grill Rewards you have to be specific.