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Samsung Opening New Stores Using 0843 (Read 4,389 times)
bigjohn
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Samsung Opening New Stores Using 0843
May 19th, 2014 at 5:33am
 
Samsung have started opening new stores since April 2014 . Carphone run them for them.

http://www.telegraph.co.uk/technology/samsung/10755868/Samsung-opens-first-Exper...

You would have thought they would have plumped for 03 or 01/02 numbers in view of forthcoming changes. But no they are  using 0843 see:

http://www.carphonewarehouse.com/samsung/phone-accessories/app-appcessories-main...
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« Last Edit: May 19th, 2014 at 5:42am by bigjohn »  

BJ.
 
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CJT-80
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Re: Samsung Opening New Stores Using 0843
Reply #1 - May 19th, 2014 at 10:41am
 
It would seem another "con" job by CPW who clearly are a wolf in sheep's clothing.

The lure you in with an 0800 number for a sale and then sting you with an 0870 number for any customer service you may need to have from them!  On top of that it would appear all their stores have only 0843 numbers listed to contact them on.

I would assume this is a clear breach of the CRD?

Sad
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CJT-80

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bigjohn
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Re: Samsung Opening New Stores Using 0843
Reply #2 - May 21st, 2014 at 4:34am
 
CJT-80 wrote on May 19th, 2014 at 10:41am:
I would assume this is a clear breach of the CRD?


It will be by the 13/6/2014 if they dont change them.

Carphone is already on the list of companies that could breach the CRD that SCV kindly supplied.
http://www.fairtelecoms.org.uk/uploads/1/1/4/5/11456053/traders_in_breach.pdf

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« Last Edit: May 21st, 2014 at 4:37am by bigjohn »  

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CJT-80
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Re: Samsung Opening New Stores Using 0843
Reply #3 - Jun 6th, 2017 at 12:17pm
 
Just a quick update on this,

I recently needed to call one of the Samsung Experience Store's on behalf of a friend.

I searched online for Samsung Experience Stores and found this link which lists all the current Samsung Experience Stores along with their respective 01/02 numbers.

It would appear that according to this link Carphone Warehouse (CPW) sold off the stores to Samsung UK who now operate them.  CPW had operated them with 0843 numbers previously.

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CJT-80

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