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  SAYNOTO0870.COM › Main Forum › Call Providers › Hefty Voicemail Charges If Travelling Outside EU.
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Normal Topic Hefty Voicemail Charges If Travelling Outside EU. (Read 10,915 times)
bigjohn
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Hefty Voicemail Charges If Travelling Outside EU.
Jan 10th, 2015 at 5:30am
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EE, Orange, T-Mobile, Virgin Mobile and Tesco Mobile customers travelling outside the European Economic Area (EEA) are being charged when someone leaves them a voicemail even if they choose not to listen to it.

Full story here:
http://www.moneysavingexpert.com/news/phones/2015/01/travelling-outside-europe-y...
« Last Edit: Jan 10th, 2015 at 5:33am by bigjohn »  
BJ.
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Heinz
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Re: Hefty Voicemail Charges If Travelling Outside EU.
Reply #1 - Jan 10th, 2015 at 3:19pm
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Apart from 'celebrities' (none of whom appear to know how to change the default password), who still uses voicemail?  That's the first thing I turn off.
  
After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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kasg
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Re: Hefty Voicemail Charges If Travelling Outside EU.
Reply #2 - Jan 11th, 2015 at 7:43am
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Heinz wrote on Jan 10th, 2015 at 3:19pm:
Apart from 'celebrities' (none of whom appear to know how to change the default password), who still uses voicemail?

Almost everyone, as far as I know.
  
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CJT-80
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Re: Hefty Voicemail Charges If Travelling Outside EU.
Reply #3 - Feb 23rd, 2015 at 6:20pm
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+ 1 from me, in fact I find it invaluable if I company calls me.. that's assuming they leave a message! 

Smiley
  
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CJT-80

Any comments made are my own and are not those of SayNoTo0870.com
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nicholas43
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Re: Hefty Voicemail Charges If Travelling Outside EU.
Reply #4 - Mar 1st, 2015 at 1:32pm
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-1 from me. I regard "voicemail" on mobiles as a scam. It just means I pay for a pointless minute. I cannot know whether the person I am calling (a) might, sometime, listen to a message if I leave one;  or (b) is one of the too many of my relatives who do not know how to listen to any message that any fool leaves, or how to turn the blasted thing off.
  
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Dave
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Re: Hefty Voicemail Charges If Travelling Outside EU.
Reply #5 - Mar 13th, 2015 at 10:42pm
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nicholas43 wrote on Mar 1st, 2015 at 1:32pm:
-1 from me. I regard "voicemail" on mobiles as a scam. It just means I pay for a pointless minute. I cannot know whether the person I am calling (a) might, sometime, listen to a message if I leave one;  or (b) is one of the too many of my relatives who do not know how to listen to any message that any fool leaves, or how to turn the blasted thing off.

Too right! Voicemail should be off by default.

It should be used "responsibly", meaning that it's used to take calls when one is unavailable, or doesn't have a network connection and that the messages are listened to and acted on.
  
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eDicky
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Re: Hefty Voicemail Charges If Travelling Outside EU.
Reply #6 - Mar 20th, 2015 at 9:21pm
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That's strange, I am on Orange pay-monthly and I never get charged for incoming voicemail when roaming outside EEA. Could it be applicable only to more recent price plans?
  
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eDicky
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Re: Hefty Voicemail Charges If Travelling Outside EU.
Reply #7 - Mar 22nd, 2015 at 10:23am
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On looking into the mystery I mentioned above, it appears that the MSE article (OP's link above) is inaccurate regarding Orange pay-monthly subscribers, for whom there are no charges for incoming voicemail when roaming anywhere. Also they can call Orange customer services on +447973100150 free of charge from anywhere in the world (with possible exceptions), contrary to the article's info. See:

http://forums.moneysavingexpert.com/showthread.php?p=67420069

So in this respect Orange still operates differently to EE and T-Mobile, an advantage for business travellers.
  
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