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SAYNOTO0870.COM › Main Forum › Geographical Requests › Legal Advice - Halifax

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Legal Advice - Halifax (Read 7,896 times)

Leew88 Newbie Offline Posts: 2 UK Gender:	Legal Advice - Halifax Nov 24^th, 2015 at 5:49pm This is the number Halifax Gave me to speak to the Legal Advice team: 08708504840 Related to Halifax Ultimate Reward Account Benefit Travel Insurance, I want to speak to the Legal Advice team but not on a 0870 number if anyone can help! Tried online websites and using the app, but no luck Thanks Lee
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Ian01 Supreme Member Offline Posts: 767	Re: Legal Advice - Halifax Reply #1 - Nov 24^th, 2015 at 6:31pm Remind them of their obligations under the new FCA rules that came into effect on 26 October 2015. As an existing customer you need an 01, 02, 03 or 080 number. Do also check whether the 0370 number matching the 0870 number you were given does actually work.
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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Legal Advice - Halifax Reply #2 - Nov 24^th, 2015 at 8:16pm I Googled the number it seems like it's used by different parts of the Bank of Scotland and the alternative is mentioned a number of times. 01455 255 136.
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Leew88 Newbie Offline Posts: 2 UK Gender:	Re: Legal Advice - Halifax Reply #3 - Nov 25^th, 2015 at 12:48pm thank you
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bazzerfewi Supreme Member Offline Baz Posts: 580 Barnsley Gender:	Re: Legal Advice - Halifax Reply #4 - Nov 25^th, 2015 at 5:55pm I will chase this one and gently remind them of their obligation in regard to the FSA ruling and post results
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CJT-80

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Re: Legal Advice - Halifax
Reply #5 - Nov 25^th, 2015 at 8:31pm

Ian01 wrote on Nov 24^th, 2015 at 6:31pm:

Remind them of their obligations under the new FCA rules that came into effect on 26 October 2015.

As an existing customer you need an 01, 02, 03 or 080 number.

Do also check whether the 0370 number matching the 0870 number you were given does actually work.

The 0370 version of this number does not work. The message states that the number is not in use.

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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bazzerfewi Supreme Member Offline Baz Posts: 580 Barnsley Gender:	Re: Legal Advice - Halifax Reply #6 - Nov 25^th, 2015 at 10:50pm I haven't rung the 03 number, but if it is out of service they are not even compliant. These large companies flout the law regularly, I have just had to point out to British Gas that they were still advertising using 08 numbers I have booked a call for AM tomorrow with the Halifax, I will post the outcome.
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bazzerfewi Supreme Member Offline Baz Posts: 580 Barnsley Gender:	Re: Legal Advice - Halifax Reply #7 - Dec 1^st, 2015 at 5:04pm I have had 1 reply via email stating that they rung the number and it is legal services but what they do not realize is that it is Halifax Legal Services, their own staff don't know what they are doing. I haven't received any other communication in this regard
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