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JamesEB
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British Gas fax number?
Aug 22nd, 2016 at 9:28am
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Can anyone please help me with a fax number for British Gas?

They are supposed to move our gas meter but I am being transferred around their call centres incessantly by not well informed staff.

JamesEB
  
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kasg
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Re: British Gas fax number?
Reply #1 - Aug 22nd, 2016 at 9:59am
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Fax? Do people still use that? How quaint! Have you exhausted the online contact options?
  
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CJT-80
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Re: British Gas fax number?
Reply #2 - Aug 22nd, 2016 at 10:07am
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JamesEB wrote on Aug 22nd, 2016 at 9:28am:
Can anyone please help me with a fax number for British Gas?

They are supposed to move our gas meter but I am being transferred around their call centres incessantly by not well informed staff.

JamesEB


JamesEB have you tried e-mailing?  Their e-mail address is here, look to the right of the page under their physical address.  Smiley

Additional - There is more info regarding complaining, including a complaints e-mail address and number here

I hope that helps.  Smiley
« Last Edit: Aug 22nd, 2016 at 10:09am by CJT-80 »  
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CJT-80

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JamesEB
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Re: British Gas fax number?
Reply #3 - Aug 22nd, 2016 at 10:09am
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Thanks and yes email replies told me to phone as above.

Looks like I'll have to send a Recorded Delivery letter then but I have been given a handful of addresses and no telling which one to use.

JamesEB
  
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CJT-80
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Re: British Gas fax number?
Reply #4 - Aug 22nd, 2016 at 10:10am
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JamesEB

See my edited reply.  Smiley
  
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CJT-80

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JamesEB
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Re: British Gas fax number?
Reply #5 - Aug 22nd, 2016 at 10:33am
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CJT-80 wrote on Aug 22nd, 2016 at 10:10am:
JamesEB

See my edited reply.  Smiley


Thanks for all the trouble.

I've mentioned the email responses and it is the Rotherham address I am writing to so looks like a Recorded Delivery letter.

Thanks for help.

I love this site !!

JamesEB
  
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