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SAYNOTO0870.COM › Main Forum › Geographical Numbers Chat › Website Recommending Use Of 0845 Number

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Website Recommending Use Of 0845 Number (Read 10,403 times)

bigjohn Supreme Member Offline Posts: 2,316 Joined: Mar 31^st, 2005 Gender:	Website Recommending Use Of 0845 Number Nov 28^th, 2016 at 11:11am	Print Post
	Some people still dont grasp it. I noticed this leading UK Site On Benefits and Work suggesting to callers that they could use 0845 for the price of a local call when a 0345 number is available. "All 0345 numbers can also be called using 0845 from a landline for the cost of local rate calls." https://www.benefitsandwork.co.uk/employment-and-support-allowance/esa-glossary/...
	« Last Edit: Nov 28^th, 2016 at 11:14am by bigjohn »
	BJ.
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Ian01 Supreme Member Offline Posts: 767 Joined: Feb 28^th, 2015	Re: Website Recommending Use Of 0845 Number Reply #1 - Nov 28^th, 2016 at 11:56am	Print Post
	For more than a year, since around June 2015, if you call a DWP 0845 number you hear the message "You have dialled a number starting 08. Please hang up and re-dial the same number but replacing 08 with 03. You have not been charged for this call." As for costings, I always prefer "Calls to 03 numbers are inclusive in allowances on landlines and mobiles, else are charged at 'geographic rate', the same as calling 01 and 02 numbers." Attempts to simplify usually lead to errors and untruths being introduced.
	« Last Edit: Nov 28^th, 2016 at 11:59am by Ian01 »

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Ian01 Supreme Member Offline Posts: 767 Joined: Feb 28^th, 2015	Re: Website Recommending Use Of 0845 Number Reply #2 - Nov 28^th, 2016 at 4:26pm	Print Post
	Of course, the other point is that 0845 numbers haven't been 'local rate' since 2004. Both Ofcom and ASA issued a note about this in 2005: http://webarchive.nationalarchives.gov.uk/20080728101959/http:/www.cap.org.uk/ca... Indeed, at that time, a distinct 'local rate' (a lower charge for a local call) ceased to exist on all calls to 01 and 02 numbers. Callers instead had an inclusive allowance or paid the same geographic rate irrespective of distance.
	« Last Edit: Nov 28^th, 2016 at 4:29pm by Ian01 »

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CJT-80 Global Moderator Offline Posts: 1,721 Location: Manchester Joined: Aug 23^rd, 2009 Gender:	Re: Website Recommending Use Of 0845 Number Reply #3 - Dec 4^th, 2016 at 9:47am	Print Post
	bigjohn wrote on Nov 28^th, 2016 at 11:11am: Some people still dont grasp it. I noticed this leading UK Site On Benefits and Work suggesting to callers that they could use 0845 for the price of a local call when a 0345 number is available. "All 0345 numbers can also be called using 0845 from a landline for the cost of local rate calls." https://www.benefitsandwork.co.uk/employment-and-support-allowance/esa-glossary/... I would always say "feel free to give them feedback" and that doesn't just apply to you bigjohn but maybe anyone reading this post. Feedback can be given here Maybe even an e-mail from Fair Telecoms?

	Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com
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bigjohn Supreme Member Offline Posts: 2,316 Joined: Mar 31^st, 2005 Gender:	Re: Website Recommending Use Of 0845 Number Reply #4 - Dec 4^th, 2016 at 8:11pm	Print Post
	CJT-80 wrote on Dec 4^th, 2016 at 9:47am: bigjohn wrote on Nov 28^th, 2016 at 11:11am: Some people still dont grasp it. I noticed this leading UK Site On Benefits and Work suggesting to callers that they could use 0845 for the price of a local call when a 0345 number is available. "All 0345 numbers can also be called using 0845 from a landline for the cost of local rate calls." https://www.benefitsandwork.co.uk/employment-and-support-allowance/esa-glossary/... I would always say "feel free to give them feedback" and that doesn't just apply to you bigjohn but maybe anyone reading this post. Feedback can be given here Maybe even an e-mail from Fair Telecoms? Slap my wrist CJT80.

	BJ.
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CJT-80 Global Moderator Offline Posts: 1,721 Location: Manchester Joined: Aug 23^rd, 2009 Gender:	Re: Website Recommending Use Of 0845 Number Reply #5 - Dec 8^th, 2016 at 3:45pm	Print Post
	Not at all bigjohn

	Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com
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