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SAYNOTO0870.COM › Main Forum › Government and Public Sector › 0300: not a Charities, Non-profit & Gov prefix?

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0300: not a Charities, Non-profit & Gov prefix? (Read 22,926 times)

03700000000 Newbie Offline Posts: 46 Joined: Sep 12^th, 2011 Gender:	0300: not a Charities, Non-profit & Gov prefix? Feb 9^th, 2019 at 6:23pm	Print Post
	Is prefix 0300 for Charities, Non-profit & Gov users? I thought so. It seems 0300 numbers get used in what I'd say was commercial-use, quite often. B&Q: 0300 303 448 is one example. Have I got it all wrong or is this simply a case of non-enforcement?
	« Last Edit: Feb 9^th, 2019 at 6:25pm by 03700000000 »

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derrick Supreme Member Offline Posts: 1,124 Joined: Mar 23^rd, 2005	Re: 0300: not a Charities, Non-profit & Gov prefix? Reply #1 - Feb 13^th, 2019 at 10:27am	Print Post
	03700000000 wrote on Feb 9^th, 2019 at 6:23pm: Is prefix 0300 for Charities, Non-profit & Gov users? I thought so. It seems 0300 numbers get used in what I'd say was commercial-use, quite often. B&Q: 0300 303 448 is one example. Have I got it all wrong or is this simply a case of non-enforcement? Not sure where you got that number but B&Q use 0333 numbers: https://www.diy.com/customer-support/contactus/?icamp=cs_contact For questions about home delivery, call 0333 014 3357. For general enquiries, call 0333 014 3098 https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs...; 03 and 030 numbers: UK-wide geographic numbers Many organisations use 03 numbers as an alternative to more expensive 08 numbers. Calls cost no more than calls to geographic numbers (01 or 02) and must be included in inclusive minutes and discount schemes in the same way. Calls from landlines and mobiles are included in free call packages. 030 numbers were specially designed for not-for-profit organisations, charities and public bodies to offer consumers a single point of contact nationally. The BBC, the Met Police, the RSPCA, Oxfam, Relate, some local councils, Ofcom and a number of government departments use 030 numbers. .


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SilentCallsVictim Supreme Member Offline aka NHS.Patient, DH_fairtelecoms Posts: 2,494 Joined: Jun 3^rd, 2005	Re: 0300: not a Charities, Non-profit & Gov prefix? Reply #2 - Feb 13^th, 2019 at 10:52am	Print Post
	Notwithstanding proper use of 0333 numbers, provision of a 030 number to any organisation not entitled to use it is a breach of the terms of the National Numbering Plan by the telco holding the relevant range. The case metioned here (B&Q and 0300 303 xxxx) has been advised to the Ofcom Numbering Team. They will be following this up. They will also be keen to follow up on other cases that may be brought to their attention.

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allegro Senior Member Offline Posts: 335 Joined: Nov 28^th, 2006	Re: 0300: not a Charities, Non-profit & Gov prefix? Reply #3 - Feb 13^th, 2019 at 4:12pm	Print Post
	There's an 0300 number on this B&Q page: https://www.diy.com/diy/bulk-delivery and on some of the dropdowns on this page: https://www.diy.com/customer-support/product-information/product-recall/ It's possible that these are ophaned pages or just erroneous typing of 0300 when they meant some other 03 number.


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Dave Global Moderator Offline Posts: 9,902 Location: Yorkshire Joined: Apr 29^th, 2004 Gender:	Re: 0300: not a Charities, Non-profit & Gov prefix? Reply #4 - Feb 13^th, 2019 at 6:06pm	Print Post
	Eurocell is another: 0300 333 6525


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