Cover Sheet for response to an Ofcom Consultation

BASIC DETAILS	
Consultation title:	Improved Consumer Information about NTS & PRS		
To / E-mail address:	Geoff Brighton	geoff.brighton@ofcom.org.uk		
Name of respondent:			
Representing (self or organisation/s):  			
Address (if not received by email):  	

 			

CONFIDENTIALITY 

What do you want Ofcom to keep confidential?  
 	
Nothing			Name/address/contact
details/job title          			
						
Whole Response			Organisation			
 				
Part of the Response			If there is no separate annex, which parts?  	
Note that Ofcom may still refer to the contents of responses in general terms, without disclosing specific information that is confidential. Ofcom also reserves its powers to disclose any information it receives where this is is required to carry out its functions. Ofcom will exercise due regard to the confidentiality of information supplied.	

DECLARATION

I confirm that the correspondence supplied with this cover sheet is a formal consultation response. It can be published in full on Ofcom’s website, unless otherwise specified on this cover sheet, and I authorise Ofcom to make use of the information in this response to meet its legal requirements. If I have sent my response by email, Ofcom can disregard any standard e-mail text about not disclosing email contents and attachments.
 	
Ofcom seeks to publish responses on receipt.  If your response is                          non-confidential (in whole or in part), and you would prefer us to publish                             your response only once the consultation has ended, please tick here:			
 
Name	 
Signed (if hard copy)			

Question 1: Do you consider that these proposals are reasonable and are likely to be effective in improving the information available to citizens and consumers about Premium Rate Services (PRS)?	

	
Question 2: Do you consider that these proposals are reasonable and are likely to be effective in improving the information available to citizens and consumers about NTS (Number Translation Services - those numbers beginning 08x/09x) call prices?	

	
Question 3: Do you agree that there should be mandatory guidelines for codes of practice in dealing with consumer enquiries about Premium Rate Services (09x numbers) and Number Translation Services (084x/087x numbers)?	

	
Question 4: Do you believe there are any other options Ofcom should have considered?	

	
Question 5: Do you agree that landline and mobile network providers’ codes of practice should be available on request and free of charge to their customers?	

	
Question 6: Do you agree that the proposed modifications to the code of practice and Dispute Resolution and associated guidelines are sufficient to address the issues relating to NTS (084x/087x numbers) and PRS (09x numbers), described in this consultation?