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COST OF CALLING


Guide to Call Costs

Telephone Number Call Cost
01 / 02 Calls count towards your inclusive allowance on your landline or mobile, else charged at "geographic rate". Inclusive call allowances often exclude 01481 Guernsey, 01534 Jersey and 01624 Isle of Man.
03 Calls cost the same as calling 01 and 02 numbers and count towards inclusive allowances on landlines and on mobiles.
080 Calls are free from landlines and from mobile phones.
084 Calls incur a Service Charge of up to 7p per minute or per call plus your phone provider's Access Charge.
087 Calls incur a Service Charge of up to 13p per minute or per call plus your phone provider's Access Charge.

084 / 087 / 09 and 118 Telephone Numbers

The cost of calling premium rate numbers starting 084, 087, 09 and 118 from UK consumer landlines and mobiles is made up of two separate parts:

Access Charge - This is the portion of the call cost that goes to your telephone provider. This is an amount per minute charged when calling these numbers.
Service Charge - This is the remainder of the call cost. This amount is decided by the company you are phoning. They will advise you how much this is.

e.g. If your telephone provider's Access Charge is 15p per minute and the number you want to call is advertised as having a Service Charge of 10p per minute, the cost of the call will be 15p + 10p (i.e. 25p) per minute.

When a company shows their telephone number they will show the call cost against it in wording similar to this:

"Calls cost 10p per minute plus your phone company's access charge."

Different charges apply to calls made from payphones or when calling back to the UK whilst roaming overseas.

Landline Providers - Access Charge
(Varies from 9p/min to 15p/min)

Company Access Charge Website
BT 13p/min (15p from 16/09/18) Details
EE 11p/min
Greenbee Telecom 9.58p/min Details
Hyperoptic 10p/min Details
John Lewis 9.58p/min Details
KC (Kingston) 13p/min Details
Plusnet 9.58p/min Details
Post Office 12p/min Details
Sky 13p/min Details
SSE / SWALEC 10p/min Details
TalkTalk 10.5p/min Details
The Phone Coop 9p/min Details
Utility Warehouse 9p/min Details
Virgin Media 11.25p/min Details
Vodafone Home Phone 11p/min Details
Waitrose 9.58p/min Details
Zen 11p/min Details

Mobile Providers - Access Charge
(Varies from 5p/min to 58p/min)

Company Access Charge Website
1p Mobile 20p/min Details
Asda Mobile 8p/min Details
BT 30p/min Details
EE 44p/min (PAYG)
55p/min (Pay Monthly)
Details
GiffGaff 25p/min Details
iD Mobile 45p/min Details
JOi Telecom Not Specified Details
Lebara 45p/min Details
Lyca Mobile 23p/min Details
O2 55p/min Details
Orange 55p/min Details
Talk Mobile 15p/min Details
TalkTalk 25p/min Details
Tesco Mobile 25p/min Details
The People's Operator 5p/min (PAYG)
35p/min (Pay Monthly)
Details
Details
The Phone Coop 21p/min Details
Three (3) 45p/min (PAYG)
55p/min (Pay Monthly)
Details
T-Mobile 55p/min Details
Utility Warehouse 20p/min Details
Vectone 25p/min Details
Virgin Mobile 36p/min (PAYG)
58p/min (Pay Monthly)
Details
Vodafone 55p/min Details
White Mobile 8p/min Details

When organisations use 084 and 087 numbers, callers are effectively subsidising the service they are calling through the additional Service Charge added to the call price, which must now be declared.

While this is generally fine for chatlines, recorded information lines and entertainment services such as voting on a TV show, here at SAYNOTO0870.COM we feel that it is quite inappropriate for customer service lines, sales lines, government departments, health services and financial services to use these types of number.

This site helps you find alternative cheaper numbers to call those businesses and organisations. Simply search on an 084 or 087 number or on a company name to find an inclusive or geographic rate 01, 02 or 03 number or a free 080 number.

To get started and find a particular number, please click on the 'Search to find an alternative number' link at the top of the page or click here.

* The above information is provided as a guide to assist you in calculating the cost of a telephone call. We believe the information to be correct at the time this page was updated, however for accurate information always check with your phone provider.

This page was last Updated:  26th August 2018




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