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Brightview Communications (Madasafish/Freenetname) (Read 27,796 times)
bbrucez
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Brightview Communications (Madasafish/Freenetname)
Jun 15th, 2005 at 8:14am
 
Their Technical Support Number is 0870 160 1380 opt 3 national rate.
Has anyone found a non-geographical alternative please?


~ Thread title edited and the following notes added by Dave:


Brightview operates internet service providers freenetname, Totalise, Global Internet, Madasafish, IC24, and Care4free.

There is a thread with responses from Brightview in the Chat section here.
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« Last Edit: Oct 17th, 2006 at 12:33pm by Dave »  
 
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bigjohn
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Re: Freenetname Technical Support
Reply #1 - Jun 15th, 2005 at 9:14am
 
They are part of the Brightwell ISP group and share the same address. Try the main switchboard no
0207 665 3000. Do let us know how you get on.
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BJ.
 
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DaveM
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Re: Freenetname Technical Support
Reply #2 - Jun 15th, 2005 at 4:17pm
 
Worth pointing out that number is Tech Support for Anytime and Broadband customers.

Sorry BJ but that should be Brightview Communications. (
got the teeshirt
)

IC24, Madasafish, Totalise, Globalnet, Freenetname and Dialstart are among the ISP's they own. They also provide Net access to customers of Waitrose and other consumer brands.  Grin

Don't hold your breath on getting through to the Technical Support via the Brightview switchboard - they won't do it !

You'd be better off trying to find out who they put the support contract with then finding the number. As far as I am aware (I've been with FNN a long time) it's now located in India !  Undecided

While you're at it, can we have an alternative for the Customer services number 0870 909 0586 and the PAYG Tech Support 0905 050 5209.
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tilgate
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0845 0796889 - Freenetname
Reply #3 - Feb 10th, 2006 at 11:47am
 
Any alternative seems to kept fairly close to the chest.  They don't accept international calls and so don't publish a number, unlike some others such as claranet.  I'd like to find a standard number to use with 18866.

thanks

peter
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Dave
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Re: 0845 0796889 - Freenetname
Reply #4 - Feb 10th, 2006 at 1:18pm
 
[quote author=tilgate link=1118819640/0#3 date=1139572078]Any alternative seems to kept fairly close to the chest. ...[/quote]
What is the 0845 0796889 number for?
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tilgate
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Re: Freenetname (Brightview Communications)
Reply #5 - Feb 10th, 2006 at 2:03pm
 
This is the dial-up number Dave
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Dave
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Re: Freenetname (Brightview Communications)
Reply #6 - Feb 10th, 2006 at 2:22pm
 
tilgate wrote on Feb 10th, 2006 at 2:03pm:
This is the dial-up number Dave

So this is really a proper use for these numbers, whereby you pay for the ISP for the connection through the 0845 number.

Nevertheless, that doesn't mean that some geographical dial-up numbers aren't in circulation for some ISPs. See anyone know any ISP's starting with 01 - thanks and land lines for ISPs.
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mj1
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Madasafish Broadband
Reply #7 - Sep 15th, 2005 at 1:59pm
 
does any 1 no the geographical numbers for madasafish broadband, customer support : 0870 160 1386  and technicali: 0870 160 1387
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« Last Edit: Mar 27th, 2006 at 2:16pm by Dave »  
 
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dhamma
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Mad as a fish - geo request.
Reply #8 - Mar 27th, 2006 at 2:09pm
 
Hi

I have recently changed my ISP from Tiscali to Mad as a Fish. http://www.madasafish.com/

There customer service line uses: 0870 160 1386.

I have looked through your site and have been onto 192.com, to search for a geographical number, but with luck.

Any chance of getting a geo number, and placing it onto your site?

Their details are:
Madasafish
9-10 Grafton Street
London
W1S 4EN
0870 160 1386
(http://www.madasafish.com/contact.asp0


Thanks dhamma Smiley
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dhamma
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Re: Madasafish Broadband
Reply #9 - Mar 27th, 2006 at 9:38pm
 
Thanks Dave M for the links, and info, but unfortunately as you have mentioned, Brightview (owners of Mad as a fish) are keeping the Geo number close to their chest.

One of threads that gave details on most ISP’s was interesting, but no Brightview.

Is there anyone out there who works for Brightview, and can give us the geo number for customer support?

Cheers dhamma


~ This thread has been merged, so the links/thread that dhamma refers to is in this thread, above.
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« Last Edit: Mar 27th, 2006 at 10:07pm by Dave »  
 
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Dave
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Re: Madasafish Broadband
Reply #10 - Mar 27th, 2006 at 9:53pm
 
192.com lists a fax number 020 7665 3074 which is close to the main number that ends 3000. So it could be a number near to them in the form of 020 7665 3xxx.
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mamazaac
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MADASAFISH
Reply #11 - Jul 26th, 2006 at 6:59am
 
:question
I am trying to find an alternative number for Madasafish Customer Services, based at 9-10 Grafton Street, London W1S 4EN.  The number they have given me to ring them is 08701601386.  Many thanks for any help anyone can give. Smiley
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trubster
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10 Meg Broadband Rocks...

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Re: Brightview Communications (Madasafish/Freenetn
Reply #12 - Oct 28th, 2006 at 4:44pm
 
I called there 0870 number and it says they now have a new 0844 number (Well its cheaper at least)

MadAsAFish Cust Services

08443950830

Any one able to find 01/02 number, please let me know... thanks guys
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...
 
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Re: Brightview Communications (Madasafish/Freenetn
Reply #13 - Oct 28th, 2006 at 6:49pm
 
current listing from 192.com:

Brightview Communications
10 GRAFTON STREET
CITY OF WESTMINSTER
LONDON
W1S 4EN

020 7665 3065
020 7665 3074 fax
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