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NTL broadband, Customer disconnections (Read 13,993 times)
gtz101
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NTL broadband, Customer disconnections
Oct 11th, 2005 at 12:14pm
 
* * Irrelevant data removed & Titles amended throughout * * DaveM

I was wondering if someone could please help me with  my request please.......

Geographical number for NTL Customer disconnections (for NTL broadband) please?

I tried 0800 052 2000 BUT they tell me to ring 0800 052 0243 for customer relations/disconnections but because I have only mobile phone, it cost me a fortune.

Anyone please help me on this please?

Thanks
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« Last Edit: Oct 11th, 2005 at 4:47pm by DaveM »  
 
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Tanllan
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Re: NTL broadband, Customer disconnections
Reply #1 - Oct 11th, 2005 at 12:43pm
 
An immediate suggestion, and I mean this both seriously and politely, is to use a BT payphone for the 0800 number.
Let us know how it goes, please.
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« Last Edit: Oct 11th, 2005 at 4:43pm by DaveM »  
 
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gtz101
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Re: NTL broadband, Customer disconnections
Reply #2 - Oct 11th, 2005 at 12:57pm
 
but that will still cost though
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« Last Edit: Oct 11th, 2005 at 4:44pm by DaveM »  
 
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Heinz
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Re: NTL broadband, Customer disconnections
Reply #3 - Oct 11th, 2005 at 1:06pm
 
I thought this site worked on a 'help each other' basis, not 'you scratch my back.......'
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« Last Edit: Oct 11th, 2005 at 4:44pm by DaveM »  

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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bigjohn
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Re: NTL broadband, Customer disconnections
Reply #4 - Oct 11th, 2005 at 1:46pm
 
Quote:
but that will still cost though


Normal 0800 calls are free from BT Payphones!!!  and i echo Heinz comments.This site is all about helping each other,not the horsetrading of numbers.
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« Last Edit: Oct 11th, 2005 at 4:45pm by DaveM »  

BJ.
 
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Shiggaddi
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Re: NTL broadband, Customer disconnections
Reply #5 - Oct 11th, 2005 at 2:38pm
 
But, before I disclose that information, I was wondering if someone could please help me with one of my request please.......


Whenever someone knows a geo number, then it is part of the culture of the members of this site to let everyone know.  The whole concept of this site, is to let people have the alternative numbers, but usually can only be done if people come forward with the information.

I have myself, responded to some members requests for information, but I don't expect to be paid, or expect anything in return.  If it wasn't for this site, I would be making more 0870 calls, and paying more for my phone calls.

And if you take a look in the FOI requests, some people have taken alot of trouble to obtain geo numbers, and make alot of chase up calls, letters, and e-mails when given no responses, or not given the info they were after.
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« Last Edit: Oct 11th, 2005 at 4:45pm by DaveM »  

I realy hait itt wen peeple canot spel proply. Itt getts onn mye nervs sew mutch annd streses mee owt. Knot onley iz itt vary bade speling butt allso bade gramer.
 
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jrawle
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Re: NTL broadband, Customer disconnections
Reply #6 - Oct 11th, 2005 at 3:20pm
 
Quote:
An immediate suggestion, and I mean this both seriously and politely, is to use a BT payphone for the 0800 number.
Let us know how it goes, please.

I was thinking about this the other day. Freephone numbers are the one barrier to me doing away with a fixed phoneline altogether.

The question is, for how much longer will 0800 number be free from payphones, before they go the same way as free directory enquiries?
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« Last Edit: Oct 11th, 2005 at 4:46pm by DaveM »  
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bigjohn
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Re: NTL broadband, Customer disconnections
Reply #7 - Oct 11th, 2005 at 4:03pm
 
A Free DQ still exists on 0800 0192 190 (free) from a BT payphone. Wink

Orange Contract phones still offer calls to 0500/0800/0808 free.
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« Last Edit: Oct 11th, 2005 at 4:46pm by DaveM »  

BJ.
 
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Tanllan
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Re: NTL broadband, Customer disconnections
Reply #8 - Oct 11th, 2005 at 5:06pm
 
Quote:
The question is, for how much longer will 0800 number be free from payphones, before they go the same way as free directory enquiries?

Perhaps we will eventually have people quoting both 080 and a geographic number - so that one can call from abroad. It still appears to be only UK>US that enables +1 800 etc to work, albeit at the usual international rate. But a very useful service. So no excuse for the UK mobiles then Wink
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gtz101
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Re: NTL broadband, Customer disconnections
Reply #9 - Oct 12th, 2005 at 2:19pm
 
Quote:
But, before I disclose that information, I was wondering if someone could please help me with one of my request please.......


Whenever someone knows a geo number, then it is part of the culture of the members of this site to let everyone know.  The whole concept of this site, is to let people have the alternative numbers, but usually can only be done if people come forward with the information.

I have myself, responded to some members requests for information, but I don't expect to be paid, or expect anything in return.  If it wasn't for this site, I would be making more 0870 calls, and paying more for my phone calls.

And if you take a look in the FOI requests, some people have taken alot of trouble to obtain geo numbers, and make alot of chase up calls, letters, and e-mails when given no responses, or not given the info they were after.


Me too. I have given numerous information on geographical numbers in the past Smiley
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gtz101
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Re: NTL broadband, Customer disconnections
Reply #10 - Oct 12th, 2005 at 2:22pm
 
To get through NTL Customer Relations/Disconnections, you need to first dial:

0161 958 8565

.........then ask the speaker to connect you through to "Customer Relations" department.........(The speaker then transfers you across to "Customer Relations" department)

.....and then select "option 2"  (when the machine operator speaks)
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« Last Edit: Oct 12th, 2005 at 2:23pm by gtz101 »  
 
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