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PC Specialist Ltd (PCSpecialist.co.uk) (Read 28,804 times)
Gyro
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PC Specialist Ltd (PCSpecialist.co.uk)
Sep 30th, 2010 at 9:56am
 
PC Specialist Ltd.
Company No:      04777867
VAT Reg. No:      GB 827 4395 05
Address:      Units 20 + 20A Brockholes Business Park, Rock Mill Road, Brockholes, Holmfirth, HD9 7BN
web: www.pcspecialist.co.uk

Their advertised number for support is 0844 499 4000
I know this is a 'local call rate' but I have free landline calls on my mobile which then charges me for any 08 numbers Sad

Any idea what the landline number is please? I need to contact them for a support issue and dont fancy having to pay for a problem on their hardware! Ironically, the 'Online Support Chat' option one their website only allows you to talk about sales not support :/

I have tried google to no avail!



~ Edited by Dave: Thread title amended
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« Last Edit: Nov 24th, 2011 at 5:47pm by Dave »  
 
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sherbert
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Re: PCSpecialist Support number please
Reply #1 - Sep 30th, 2010 at 10:41am
 
A very warm welcome to the forum  Smiley

Have a go at this number which I found on www.192.com and please report back how you got on.

01484 664 735
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Gyro
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Re: PCSpecialist Support number please
Reply #2 - Sep 30th, 2010 at 10:47am
 
Hi Sherbert, thanks for the quick reply.

I tried that number but its just a recorded message saying use the 0844 number.

Are there any other landline numbers?
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sherbert
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Re: PCSpecialist Support number please
Reply #3 - Sep 30th, 2010 at 10:57am
 
That is interesting as that number is on the database as a verified number. Did you look there first before making the request? I did not look on the database when I read you request as I assumed you would have looked there first!

If they are redirecting all calls to the 0844 number, then Dave will have to remove it. If however they are just giving that number out because they are 'busy', it may be worth trying it again.

There is also this number on the database

0845 226 4036

That number is inclusive on some packages depending which calling plan you are on
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« Last Edit: Sep 30th, 2010 at 11:02am by sherbert »  
 
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Gyro
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Re: PCSpecialist Support number please
Reply #4 - Sep 30th, 2010 at 2:13pm
 
If the number was verified it has now changed! 01484664735 is just a recorded message saying its an old number.

I can only use 01,02 & 03 numbers on my mobile for free landline calls so the 0845 number is chargeable.

The reason I got the bolt on for free landline calls was to keep my costs down! Unfortunately nearly every company seems to be switching to the 0845 or 0844 numbers without publishing the corresponding local number. Short-sighted if you ask me.
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jamesbond
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Re: PCSpecialist Support number please
Reply #5 - Sep 30th, 2010 at 7:55pm
 
Hello Gyro!

This is a shot in the dark.  Send them an email and say that you are in Denmark and the telephone network will not connect you - it's a premium rate number, and that you need to speak to a representative of the company etc.  You have nothing to lose, and in fact possibly something to gain.

James Bond
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Dave
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Re: PCSpecialist Support number please
Reply #6 - Oct 1st, 2010 at 1:50am
 
jamesbond's advice would seem to be the best bet to achieve a result so far.

I suspect that this one will only be known by the company and its telephone provider, and that we're unlikely to be able to sleuth our way to it.


I have removed the entry in the database which gave 01484 664735. As Gyro has said, there is a recording on it redirecting to the 0844 number (complete with the misleading "Lo-Call" term).

I came across this thread on PCSpecialist's own forum where the fax number has been given as 01484 667140.


Calling the 664735 number gets through to the recording, and when one presses *, it prompts for an extension number. It may be worth more investigation, but it didn't seem to be for putting calls through to other extensions, more leaving voicemails.

However, I did find out that they have three-digit extensions, and that 100 and 102 are valid numbers.

I get the impression that these are just odd numbers they have, so it's likely that they've simply aquired another (unrelated) number to sit behind the 0844 number.

"01484 664732" would appear to belong to someone else.
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« Last Edit: Oct 1st, 2010 at 1:50am by Dave »  
 
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Gyro
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Re: PCSpecialist Support number please
Reply #7 - Oct 1st, 2010 at 7:48pm
 
Hi all, I tried as jamesbond suggested and emailed them.

The reply was as follows...

    "We don’t have a normal number for the main phone system, you can try getting through on +441484668846"

I tried that number (un-internationised, i.e. 01484 668 846) earlier and it was engaged. Then later (after 6pm) and it just kept ringing. Will try again on Monday and let you know.
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Dave
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Re: PCSpecialist Support number please
Reply #8 - Oct 1st, 2010 at 8:34pm
 
Gyro wrote on Oct 1st, 2010 at 7:48pm:
I tried that number (un-internationised, i.e. 01484 668 846) earlier and it was engaged. Then later (after 6pm) and it just kept ringing. Will try again on Monday and let you know.

This may be a clue to numbers into PCSpecialist's office. Perhaps 66884x etc. 668820/21 belong to The Pink Link, so they don't go down that low. Still, it's worth a try if you don't get through on 668846.
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dimensionsdk
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PC Specialist Ltd
Reply #9 - May 30th, 2011 at 7:23pm
 
I am desperately looking for an alternative number to
PC Specialist Ltd
Units 20 + 20A Brockholes Business Park, Rock Mill Road, Brockholes, Holmfirth, HD9 7BN
0844 499 4000
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Dave
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Re: PC Specialist Ltd (PCSpecialist.co.uk)
Reply #10 - May 30th, 2011 at 7:48pm
 
dimensionsdk wrote on May 30th, 2011 at 7:23pm:
I am desperately looking for an alternative number to
PC Specialist Ltd
Units 20 + 20A Brockholes Business Park, Rock Mill Road, Brockholes, Holmfirth, HD9 7BN
0844 499 4000

Hello and welcome to SAYNOTO0870.COM.

We discussed PC Specialist Ltd last year and I have joined your posting to that existing thread.

Look above at the postings.

In Reply #8 from myself I made a suggestion of where to look, and we are still awaiting feedback.
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« Last Edit: May 30th, 2011 at 7:49pm by Dave »  
 
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rotaiva
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PC Specialist
Reply #11 - Nov 24th, 2011 at 3:46pm
 
Does anyone have a geographical number for PC Specialist, Rock Mill Road, Brockholes, Holmfirth, HD9 7BN. The only telephone number I can find is 0844 4994000. Many thanks
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sherbert
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Re: PC Specialist
Reply #12 - Nov 24th, 2011 at 4:16pm
 
Try 01484 664 735 and let us know how you get on.

I found that number on www.192.com
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Dave
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Re: PC Specialist
Reply #13 - Nov 24th, 2011 at 5:45pm
 
rotaiva wrote on Nov 24th, 2011 at 3:46pm:
Does anyone have a geographical number for PC Specialist, Rock Mill Road, Brockholes, Holmfirth, HD9 7BN. The only telephone number I can find is 0844 4994000. Many thanks

Hello and welcome to SAYNOTO0870.COM.

I've joined your posting to the existing thread on this company. It contains information, suggestions and feedback that may be of use.


sherbert wrote on Nov 24th, 2011 at 4:16pm:
Try 01484 664 735 and let us know how you get on.

I found that number on www.192.com

sherbert, you made the same suggestion a year ago and the response was that it redirected to the 0844 number. Has this number been re-instated?
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sherbert
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Re: PC Specialist
Reply #14 - Nov 24th, 2011 at 6:04pm
 
Dave wrote on Nov 24th, 2011 at 5:45pm:
I found that number on www.192.com

sherbert, you made the same suggestion a year ago and the response was that it redirected to the 0844 number. Has this number been re-instated? [/quote]

I went straight on to the www.192.com site when I saw that request. I assumed the op did a search first for an existing thread. I must admit I didn't, so apologies Embarrassed

I wonder how often the www.192.com site gets up dated as this has happened many times before Huh
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