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Main Forum >> Geographical Requests >> Carestream Dental (Kodak Dental Radiography)
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Message started by drajitha on Jan 25th, 2011 at 1:41pm

Title: Carestream Dental (Kodak Dental Radiography)
Post by drajitha on Jan 25th, 2011 at 1:41pm
can anyone help me say no to kodak??their no is 08452302451.



~ Edited by Dave: Thread title amended

Title: Re: kodak dental radiography
Post by Dave on Jan 25th, 2011 at 1:52pm
With such little information, it is extremely difficult. Please read the instructions, particularly the bit in blue.

Perhaps you can tell us (amongst other things) what the purpose of the phone number is, address and website.  :-?

Title: Re: kodak dental radiography
Post by sherbert on Jan 25th, 2011 at 2:09pm
Dave.....

I see the OP is expecting us to do the spade work for him.  ::)

However Googling that number comes up with this

http://www.carestreamdental.co.uk/en-gb/about-us/contact-us.aspx




Title: Re: kodak dental radiography
Post by Dave on Jan 25th, 2011 at 4:08pm

sherbert wrote on Jan 25th, 2011 at 2:09pm:
Dave.....

I see the OP is expecting us to do the spade work for him.  ::)

However Googling that number comes up with this

http://www.carestreamdental.co.uk/en-gb/about-us/contact-us.aspx

Following this find and the fact that a call to the 0845 numbers reveals that it is answered as the support department of "Practice Works Limited". Perhaps the OP will shed some light on this so we may be able to help.

Title: Re: kodak dental radiography
Post by Dave on Jan 28th, 2011 at 10:05pm
The OP has been back and read our posts, but given no more information.  :-?

Title: Re: kodak dental radiography
Post by drajitha on Jan 30th, 2011 at 5:41pm
Sorry i hadnt given u enough infomation.pls dont slaughter me.i am very new to this site.you were right...carestream dental provides software support for dental surgeries.so we have to contact them almost everyday for help.their postal add is
Carestream Dental Ltd
Elopak House
Rutherford Close
Stevenage
Hertfordshire
United Kingdom
SG1 2EF
it would be great if there was an alternative to their 08452302451 number.
many thanx

Title: Re: kodak dental radiography
Post by sherbert on Jan 30th, 2011 at 5:57pm
Ok, now we have some details on what you want, we can now look for an alternative number for you.

I have found this on the www.192.com site


01438 245 000

Meadway Technical Park, Rutherford Close, Stevenage, Hertfordshire, SG1 2PR


If this is any good, please report back here and then Dave can do the necessary on the database

Thanks


Title: Re: Carestream Dental (Kodak Dental Radiography)
Post by Dave on Jan 30th, 2011 at 6:17pm
Hi drajitha, thanks for the follow-up information.

The contact page for Carestream gives the reception number as 01438 245000 and fax is the one after it, 245001. I think that it's a case of looking and seeing what can be found. It's always useful to call the 08 number to see how it answers (hence what you're looking for on the alternative).

Starting at 245000 and working upwards, 01438 245025 is the support IVR (menu), just the same ringing the 0845 number. I have listed this in the database.


The IVR has four options, of which 1, 3 and 4 go to the same sounding voicemail which is on 245011. Option 2 goes to the same sounding voicemail as is on the reception number (245000). We can't be sure that these are actually the direct numbers for the options on the IVR; only a try during working hours would help suggest whether they are or not.

Anyway, as we now have the 01 alternative to the 0845 number, there is little need to list these.

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