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DHL Customer Services (Read 61,273 times)
Shoog
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Re: DHL
Reply #15 - Dec 7th, 2006 at 9:14am
 
Had to call them again after they came on the wrong day. I tried to use the 01332 number but this time the guy wasn't able to transfer me. He seemed genuine enough, claimed he didn't know how that had been done.

Had to phone the 0870 number Sad
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Minardi
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Re: DHL
Reply #16 - Dec 11th, 2006 at 4:28pm
 
Shoog wrote on Dec 5th, 2006 at 2:07pm:
Hi

I have a package to be picked up by DHL and was given the number 0870 2400 555 to call to arrange collection.

I tried 01332 816960 and the guy said it was the business number and I needed to call the domestic number (0870 2400 555) but I asked and he transferred me.

Hope that helps someone.


Had to go through three people using this number, but it works fine still. Reccomended.
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Shoog
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Re: DHL Customer Services
Reply #17 - Dec 23rd, 2006 at 12:00pm
 
Had to call them again. Tried the 01332 816960 and the guy gave me the 0870 number and said he couldn't transfer me. Sad
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« Last Edit: Jun 8th, 2009 at 2:38pm by Dave »  
 
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Eugenio
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DHL customer service  geographical number
Reply #18 - Jan 2nd, 2010 at 8:59am
 
Hi there.

I need the geographical number for DHL customer service on 08450261278.

The head office number does not work anymore: 020 8818 8000 (the machine answers and disconnects your call)

Can anyone help me?
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sherbert
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Re: DHL customer service  geographical number
Reply #19 - Jan 2nd, 2010 at 11:15am
 
Have a look on the database, there are loads of numbers for DHL
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Dave
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Re: DHL customer service  geographical number
Reply #20 - Jan 3rd, 2010 at 1:45am
 
Eugenio wrote on Jan 2nd, 2010 at 8:59am:
Hi there.

I need the geographical number for DHL customer service on 08450261278.

The head office number does not work anymore: 020 8818 8000 (the machine answers and disconnects your call)

Can anyone help me?

I have just been through and tidied up the DHL entries. I have removed duplicates and those that are clearly defunct.

The 020 8818 8000 number is just that. The main switchboard, like most office switchboards is only open during office hours, as the message says. That is Monday to Friday 9am to 5pm. I have added these times to the entry in the database.

Search the database for
dhl
and you will see some other suggestions. Have you looked at the DHL website to see if it will deal with your enquiry?
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« Last Edit: Jan 3rd, 2010 at 1:45am by Dave »  
 
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NDK
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Re: DHL Customer Services
Reply #21 - Dec 22nd, 2011 at 6:48pm
 
The 020 8818 8000 really doesn't work now: a record message says "This number no longer in use. Please use 0844...".
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Dave
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Re: DHL Customer Services
Reply #22 - Dec 23rd, 2011 at 5:32pm
 
NDK wrote on Dec 22nd, 2011 at 6:48pm:
The 020 8818 8000 really doesn't work now: a record message says "This number no longer in use. Please use 0844...".

Thanks for letting us know.

I've removed the single verified entry which gives this number. It was alternative for 0845 026 1278 which is now answered as Yodel as it has bought DHL Express (UK) Ltd. Yodel was formerly known as Home Delivery Network Limited or HDNL.
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Ian01
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Re: DHL Customer Services
Reply #23 - Jan 16th, 2016 at 8:44pm
 

Interesting document from the past...

A case study on why DHL 'had to' adopt 0844 numbers when Ofcom removed revenue sharing from 0870 numbers in 2009:
http://www.talktalkbusiness.co.uk/Global/Final-Assets/Collateral/Case-Studies/ca...

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« Last Edit: Jan 16th, 2016 at 8:56pm by Ian01 »  
 
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aderoy
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Re: DHL Customer Services
Reply #24 - Jul 3rd, 2018 at 3:30pm
 
Hi All, I rang DHL customer service today (03/06/18) on the  number displayed on their package tracking web portal 0844 248 0844, and after getting through I told the gentleman on the other end of the phone that I'd like to have an alternative contact number as I am not happy dialing on their 084  number in subsequent calls. He provided me with the number 0344 248 0012.

Hope this helps someone else out there.
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CJT-80
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Re: DHL Customer Services
Reply #25 - Jul 3rd, 2018 at 3:51pm
 
Thanks aderoy

I have added the number to the verified database.
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Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com
 
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Ziggy Sawdust
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Re: DHL Customer Services
Reply #26 - Sep 13th, 2018 at 6:24pm
 
This is the main DHL Customer Services Number displayed on Website  7 pence per minute 0844 248 0828 I have a new number that works the same but no extra charges to your bill  DHL Customer Services 01753 283800     Smiley Smiley Smiley
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