We have various entries in the database that you could try. The 0800 0688688 is for Card services, not Current accounts, hence your problems.
According to Alliance & Leicester website, 0845 9262626 and 0870 3333444 are the numbers you need to use. You could try
0113 2541566
which is for Current account Customer services.
![Grin Grin](/forum/Templates/Forum/yabb21/grin.gif)
BTW, 0845 9111111 is for the branches - if you ring it you can get your local branch number. You're better off going to the website & using the
Alliance & Leicester Branch locator. Most of the numbers I tried were Local Geographic numbers.