Thanks for the info Dave and I will look through them to see if there's anything I can use, but on my first look at it, (as my daughter would say when I stray onto the taboo subject of 
Oldie sexual habits
) TOO MUCH INFORMATION !  

It's got so much Bulls!?* mixed in with the good stuff,  it's difficult to see the grass ! So if I find it difficult to use, can you imagine what the average householder is going to do ? ???  Yawn !!  
I'd go with my 
comparisons and Firestops 
BT info booklets
. The Telcos he points to are 
1899
 and 
18866
, of which I also use 18866 and can recommend. Look at their sites for the latest rates.
And importantly, 
don't forget to moan to OFCOM
 !   

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