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HALIFAX - NO HELP! (Read 7,304 times)
ocoste
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HALIFAX - NO HELP!
Feb 11th, 2005 at 12:53pm  
Firstly I love this and MSE site.  I tried to call the landline number for Halifax with a mortgage enquiry. The operator would only give me the 0845 number and would not connect.  How's that for poor service? I was a little taken aback to argue.  What do others do when facing this?
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one
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Re: HALIFAX - NO HELP!
Reply #1 - Feb 11th, 2005 at 2:11pm  
I had this problem. If you go onto their website you can get them to phone you back by selecting the "phone back" option in the morgage section. This way they have to pay for the price of the call!
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ocoste
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Re: HALIFAX - NO HELP!
Reply #2 - Feb 11th, 2005 at 3:21pm  
Nice One, thanx for that.  Wink
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kk
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Re: HALIFAX - NO HELP!
Reply #3 - Feb 11th, 2005 at 5:00pm  
Send them a complaint by email.  If you don't complain they will never change to a normal geographical number.
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Shiggaddi
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Re: HALIFAX - NO HELP!
Reply #4 - Feb 11th, 2005 at 7:32pm  
Or better still, get your own 0870 or 0871 number for private use, and get them to call that, instead of your landline, or indeed your mobile which costs more to call during office hours!!
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I realy hait itt wen peeple canot spel proply. Itt getts onn mye nervs sew mutch annd streses mee owt. Knot onley iz itt vary bade speling butt allso bade gramer.
 
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ocoste
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Re: HALIFAX - NO HELP!
Reply #5 - Feb 11th, 2005 at 9:16pm  
This...I really like! Don't suppose you know the cost of getting an 0870 number?  I'm going to do as previous poster suggested and get them to call me via website and I'll use my mobile as a contact number.   Wink
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juby
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Re: HALIFAX - NO HELP!
Reply #6 - Feb 11th, 2005 at 9:43pm  
What is the MSE site please?
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Re: HALIFAX - NO HELP!
Reply #7 - Feb 11th, 2005 at 11:54pm  
Money Saving Expert . com
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