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  SAYNOTO0870.COM › Main Forum › Geographical Requests › Goldfish Credit Card
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Hot Topic (More than 10 Replies) Goldfish Credit Card (Read 23,385 times)
imsi
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Goldfish Credit Card
Mar 19th, 2005 at 7:05pm
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I want Customer Services but the number listed( 0141 2049004) seem only to access new customer alternatives (even though it is the overseas contact number listed on the back of my bill!).
Apologies if I've missed something
« Last Edit: Nov 14th, 2005 at 9:43pm by Dave »  
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pud
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Re: Goldfish Credit Card
Reply #1 - Mar 19th, 2005 at 7:21pm
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Dial a 141 prefix and tell them you're in France on a long weekend break when you 'phone.
« Last Edit: Mar 19th, 2005 at 7:22pm by pud »  
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derrick
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Re: Goldfish Credit Card
Reply #2 - Apr 9th, 2005 at 1:48pm
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Quote:
I want Customer Services but the number listed( 0141 2049004) seem only to access new customer alternatives (even though it is the overseas contact number listed on the back of my bill!).
Apologies if I've missed something


You can try these numbers

0141 2402040

0800 885555

0800 281400
« Last Edit: Apr 9th, 2005 at 1:49pm by derrick »  
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Dave
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Re: Goldfish Credit Card
Reply #3 - Apr 9th, 2005 at 1:57pm
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Another number listed in the unverified numbers is 0141 2049016.
  
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savideo
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Goldfish customer services - correction
Reply #4 - Apr 24th, 2005 at 12:25pm
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I have just tried to phone Goldfish customer services on the 0141 204 9004 number shown in the verified list and it took me to "new applications". 

After a bit of research I discovered the overseas enquiry number is 0141 204 9012. Although their automatic system answers "Oversease customer services" it transfers you to a normal operator. 

I have now listed the new number on the unverified list.
« Last Edit: Apr 24th, 2005 at 12:26pm by savideo »  
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DaveM
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Du vin, du pain,   du
Ibuprofen ¡

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Re: Goldfish customer services - correction
Reply #5 - Apr 25th, 2005 at 12:44am
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. . . and if you'd looked closely at the database, it was already in there !!  Roll Eyes

I've now changed our entry so that the 0141 204 9012 is the main alternative and 0141 204 9004 is now in the other info with 0141 204 9005.

This is the problem with some of the older numbers. As time goes by, the companies may alter their usage & our database info then goes out of date.

Thanks vm for the info though.   Grin
  
                      It stops hurting when I stop banging it against the wall !! Roll Eyes
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savideo
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Goldfish credit card discontinue 0141 numbers
Reply #6 - Apr 14th, 2007 at 11:15am
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I have just tried to phone customer services at Goldfish credit card on their 0141 number and received a recorded announcement telling me that the number was no longer in use and to phone an alternate 0870 number. I tried all their other 0141 number and received the same announcement. 

I then called their 0800 activation line. When they answered the person I spoke to was able to answer my query, but I reckon it won't be long before they realise what is happening and stop doing that. 

Does anybody have any new alternative numbers?
  
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Cruz
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Re: Goldfish credit card discontinue 0141 numbers
Reply #7 - Apr 14th, 2007 at 11:31am
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MBNA use all 0800 numbers.  Change your card (and tell Goldfish why).
  
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Martin_rosen
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Goldfish Card Services
Reply #8 - Apr 23rd, 2007 at 10:44am
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None of the 0141 numbers listed on the site will currently work.  You are referred, by recorded announcement, to the 08705 number.  Angry
  
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Tanllan
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Re: Goldfish Card Services
Reply #9 - Apr 23rd, 2007 at 11:50am
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Time to move to a better provider?
The Nationwide does not levy the otherwise widespread 2.75% on foreign transactions - and the rate also seems good.
  
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Martin_rosen
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Re: Goldfish Card Services
Reply #10 - Apr 23rd, 2007 at 1:23pm
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But I don't think there are any loyalty points associated with their account.
  
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Martin_rosen
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Re: Goldfish Credit Card
Reply #11 - Apr 24th, 2007 at 9:15am
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I just called 0800 0321938 (from the unverified list).  It took me through to Morgan Stanley Customer Services (parent company).  The woman told me I had dialed the wrong number, but then connected me  Grin
  
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bill
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Re: Goldfish Card Services
Reply #12 - Apr 24th, 2007 at 12:46pm
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Martin_rosen wrote on Apr 23rd, 2007 at 1:23pm:
But I don't think there are any loyalty points associated with their account.

Martin Lewis recommends the Egg Money card - 1% cashback (capped at £200 p.a.).
« Last Edit: Apr 24th, 2007 at 12:49pm by bill »  
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wee scottie
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Goldfish Geographical Numbers
Reply #13 - May 3rd, 2007 at 1:11pm
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Goldfish are systematically closing down their geographical numbers and offering 0870 numbers.   However, use one of their 0800 numbers and ask to be transferred to the appropriate Department.   It worked for me but how long will that last?
  
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Tanllan
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Re: Goldfish Geographical Numbers
Reply #14 - May 3rd, 2007 at 2:14pm
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[quote author=wee scottie link=1111259135/0#13 date=1178197890] It worked for me but how long will that last?[/quote] Perhaps until enough people move to a more honest card company?
« Last Edit: May 3rd, 2007 at 2:32pm by Dave »  
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