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smeg uk customer service 0870 9909907 (Read 9,579 times)
simonj
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smeg uk customer service 0870 9909907
Dec 6th, 2005 at 1:24pm
 
You have our customer service dept listed 0870 9909907 (Smeg UK Ltd.) and give the alternative as 01235 828355. †in fact that's someone's direct line & if lots of people ring it as a result of you giving out the wrong number then they will just get the engaged tone, which is not good.

I accept that you may diagree with the principle of 0870's but we genuinely do it to route calls more effectively. †Obviously I won't be able to change your mind about listing our company but at least please change the number listed to the correct one - 01235 828390

Also in the "other info" section of our listing you have 0870 9099100 as our service company and give 01235 828300 as an alternative. †Please delete this as it's the number for trade sales and they will not be able to transfer you. †Please use the same number as above.

Thanks

Simon Jarvis
IT Manager
Smeg UK Ltd.
www.smeguk.com
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« Last Edit: Dec 28th, 2005 at 11:52am by simonj »  
 
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DaveM
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Du vin, du pain, † du
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Re: smeg uk customer service 0870 9909907
Reply #1 - Dec 6th, 2005 at 2:46pm
 

Have been in touch with Smeg & confirmed the number is OK. Changed the database entry.

Sent an email to Simon Jarvis as a courtesy to thank him for the correction.
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« Last Edit: Dec 6th, 2005 at 11:22pm by DaveM »  
 
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simonj
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Re: smeg uk customer service 0870 9909907
Reply #2 - Dec 28th, 2005 at 9:59am
 
Dave
Can you do me a favour please and take the email address out of the first post please, as I don't fancy some nasty spammer harvesting it from your website to add to his distribution list.
Thanks
Simon
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derrick
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Re: smeg uk customer service 0870 9909907
Reply #3 - Dec 28th, 2005 at 11:50am
 
simonj wrote on Dec 28th, 2005 at 9:59am:
Dave
Can you do me a favour please and take the email address out of the first post please, as I don't fancy some nasty spammer harvesting it from your website to add to his distribution list.
Thanks
Simon



You should be able to do this yourself by clicking the 'modify' button in your post
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« Last Edit: Dec 28th, 2005 at 11:51am by derrick »  
 
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simonj
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Re: smeg uk customer service 0870 9909907
Reply #4 - Dec 28th, 2005 at 11:53am
 
thanks
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