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Normal Topic bank of scotland  telephone banking number (Read 24,130 times)
bascarparts
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bank of scotland  telephone banking number
Sep 14th, 2007 at 7:16pm
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hi does anyone know the standard landline numbers for the following bank of scotland telephone banking 08457111111 & bank of scotland personal banking internet help desk 08453060020
  
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jgxenite
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Re: bank of scotland  telephone banking numbe
Reply #1 - Sep 14th, 2007 at 7:37pm
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For the first number, did you even look for Bank of Scotland numbers in the database? The 0845 number you quote is in the unverified list as "Private Banking". However, RBS give the geographic number for that on their website. Either use that or look up "Bank of Scotland" in the database for some geographic alternatives.

The number you give for the internet helpdesk is not the one quoted on their website. Where did you get that from? The number given on their website is same as "Direct Banking Helpdesk" in the database - search for that and try the geographic there. If that doesn't work, post back (with an explanation why) and someone will help you from there.

In future, please check the database thoroughly before posting a request. While the exact non-geographic number might not be in the database, searching for the generic company name and browsing the entries can reveal other non-geos and their geographic alternatives.
  

I don't mind helping you with your request as long as you read the instructions!
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Re: bank of scotland  telephone banking number
Reply #2 - Sep 14th, 2007 at 8:00pm
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If you ring your local branch they will be able to transfer you
  
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bascarparts
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Re: bank of scotland  telephone banking number
Reply #3 - Sep 15th, 2007 at 12:46am
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the internet banking number comes from the following website 

https://www.iblogin.com/hobsinternet/en/internet/index.jsp?src=pb
or here 
http://www.bankofscotlandint.com/internet_banking/Register.asp

it is on the old non halifax system for personal banking especially if your account is held either in jersey or isle of man, but you can use it for the bank of scotland accounts that have a roll number because these are actually halifax accounts unlike the old system, for accounts that do not have a roll number that are actually non halifax accounts & are original bank of scotland personal accounts that halifax can not get access to  Grin  Smiley

as for the personal banking 24hour telephone number this is actually on the following website 

http://www.bankofscotlandint.com/banking/24-hour-telephone-banking.asp
  
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Re: bank of scotland  telephone banking numbe
Reply #4 - Sep 15th, 2007 at 8:19am
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Right. Well, it would have been useful if you had included this information when you first requested the alternative numbers (this is part of the instructions for requesting numbers!)

Have you actually tried the alternative internet banking numbers in the database? Just because they have some different roll number (or something like that) doesn't mean the alternative won't work...

Regarding the offshore personal banking number, there is a geographic number on that website - give it a ring and see if they will transfer you. If not, try the normal telephone banking numbers in the database. As I mentioned, there is a unconfirmed entry in the database for the "offshore" 0845 number you gave.

In future, please include all this information beforehand, as well as trying alternatives in the database.
  

I don't mind helping you with your request as long as you read the instructions!
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Re: bank of scotland  telephone banking numbe
Reply #5 - Sep 15th, 2007 at 8:40am
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bascarparts wrote on Sep 15th, 2007 at 12:46am:
it is on the old non halifax system for personal banking especially if your account is held either in jersey or isle of man …

From http://www.bankofscotlandint.com/banking/telephone-and-fax-banking.asp:

Quote:
If you are already set up to use the service, simply call us on +44 (0) 1534 613500 or fax us on +44 (0) 1534 759280.


01534 is the code for Jersey and BT and Talk Talk are two providers that charge these calls above UK inland geographical calls.
  
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bascarparts
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Re: bank of scotland  telephone banking number
Reply #6 - Sep 15th, 2007 at 5:29pm
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thanks for the info but none of the geographical numbers listed on your website will transfer me they just tell me to dial the 0845 numbers & say that is a diffrent department from them
  
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