Welcome to SAYNOTO0870.COM.

Information page: http://www.bma.org.uk/doctors_health/D4Dabout.jsp

This number (0845 920 0169) appears to be for BMA Counselling and the Doctors Advisor Service ("Doctors for Doctors" or "D4D").

At the bottom of the page it gives:

Quote:


Putting 08459 200 169 into Google returns a link to this page which says "08459 200 169 or 020 7383 6739" which suggests that the two numbers can be used interchangeably.

Try 020 7383 6739 and let us know how you get on.


Please read the guidance for posting a request which suggests the sort of information to give which you know but haven't provided.

For starters, what is the general BMA enquiries number you have?  

The other number I have tried which is on your database is 0207 387 4499 but it puts you through to voicemail referring you to the 08459 200 169 number for the counselling service.

Dave, I,ve just rung the 08459200169 number and asked the woman who answered a few questions : I found out the counselling service is operating outside of London and therefore not operating from the BMA head office in London, she also told me the actual company I am calling are called " FIRST ASSIST ", who offer a variety of services under the service heading Legal and counselling I I tried to get the landline number she said she didn,t have one and that she could see on her system I had rung the BMA counselling service and that different services they provide have different contact numbers,  hope this helps !

Dave, I,ve rung both of the landline numbers, and the Hinckley branch is the office from which the BMA counselling line is operating, though the woman who answered was like who are you and where did you get this number from etc....staff at the other office confirmed the BMA counselling line does operate from their HINCKLEY branch, though it,s obvious that when you ring on the 0845 number they know you want the BMA counselling on their telephone system, when I rang on the landline number the female staff member couldn,t see immediately what service I wanted, it,s clearly not what they expect or not what they are used to, someone using the landline number for this service !....It may get reported at some point and the landline number changed or deleted....see what happens ?!..It,s an alternative number for now. Thanks Dave. Anyone using the landline service number be assertive and make it clear you want the BMA counseling line when asked how you got this number etc....she said after her initial surprise and concern that she would put me through to the service, so success with this post for an alternative number!

dandy wrote on Aug 15^th, 2010 at 4:24pm:

I've added this with a note to say that it's for FirstAssist and that callers will need to ask to be put through to the BMA Counselling Helpline.

FirstAssist have other numbers (as one would expect) and one of those will be the one which the 0845 number points to. I found 01455 251500 which is answered as the Legal Helpline by the same person as the BMA Counselling 0845 number. 251501 belongs to Veolia Environmental Services.

Yes, well alot of services / companies like to use the 084 numbers now....at our expense.

wondering if the reason the other service users get to call a landline number to access First Calls services is because these service users are paying for the insurance that enables them to use one of First Calls services and this may not be the same for the BMA counselling service ie : First Call are profiting more from the paying for insurance cover client groups who use their services ?