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Lyca mobile ripp off warning (Read 93,460 times)
videospy
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Lyca mobile ripp off warning
Mar 26th, 2011 at 11:18am
 
Be careful of calling anyone with a Lyca mobile. You cannot use your free minutes to call as in my case I called from my T-mobile and was charged £10 for about a 30 minute call. When I called T-mobile they said that Lyca use an indirect number which accounts for me being charged. They then told me the Lyca prefixes as below. Yet another ripp off exposed.
Lyca prefix: 07404, 07405, 07417, 07424, 07438, 07440, 07466
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bazzerfewi
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Re: Lyca mobile ripp off warning
Reply #1 - Mar 26th, 2011 at 12:19pm
 
I don't follow

I was under the impression that 07 numbers were mobile number

What is an 074 number
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Dave
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Re: Lyca mobile ripp off warning
Reply #2 - Mar 26th, 2011 at 1:30pm
 
Mobile numbers begin 074, 075, 07624, 077, 078 and 079. The numbers starting 074 and 075 have been added over the last few years due to shortage numbers in the other ranges.

The majority of these mobile numbers are allocated to the five main network providers (O2, Vodafone, Orange, T-Mobile and 3). Where calls are made to any of these numbers from any other of these, they usually come from inclusive minutes or are charged as a standard mobile call.

However, some mobile prefixes are allocated to other telcos. I'm not sure how it is so that they are allowed numbers officially classified as being those for mobile telephone networks, but is the case that they are.

There have been postings in the past from people who have called on of these other numbers, expecting them to be treated as normal mobile numbers.


I wonder if the (termination) charges these other providers impose on origination networks (those we make calls with) are greater than those of the five main mobile operators and thus they are passing this additional charge onto callers.
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« Last Edit: Mar 26th, 2011 at 1:30pm by Dave »  
 
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sherbert
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Re: Lyca mobile ripp off warning
Reply #3 - Mar 26th, 2011 at 2:54pm
 


From the o2 web site  http://shop.o2.co.uk/tariffs/24_months


Inclusive minutes
Inclusive minutes can be used for calls to standard UK landlines (starting 01, 02 or 03) and all UK network mobiles. It excludes calls to non-geographic numbers (starting 05, 08), 07744 and 07755 numbers and premium rate (09) numbers.



From this statement one would assume that 074 numbers are included.
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Dave
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Re: Lyca mobile ripp off warning
Reply #4 - Mar 26th, 2011 at 3:51pm
 
sherbert wrote on Mar 26th, 2011 at 2:54pm:
From the o2 web site †http://shop.o2.co.uk/tariffs/24_months


Inclusive minutes
Inclusive minutes can be used for calls to standard UK landlines (starting 01, 02 or 03) and all UK network mobiles. It excludes calls to non-geographic numbers (starting 05, 08), 07744 and 07755 numbers and premium rate (09) numbers.



From this statement one would assume that 074 numbers are included.

That is certainly what is implied.

The O2 Special Numbers page lists a number of 07 Mobile Number prefixes (and one 0871) which are suspended (i.e. O2 subscribers cannot call them) because of disputes with respective providers:

079785 Vectone Network Limited
078225 Vectone Network Limited
079789 IV Response Limited
078730 Routo Telecommunications Limited
078931 24 Seven Communications Ltd
079118 24 Seven Communications Ltd
079112 24 Seven Communications Ltd
078223 unknown
079780 Callax Limited
0871955 Magrathea Telecommunications Limited



It's likely that some providers may demand more in termination charges for calls to be connected. This leaves retail call providers in a predicament:
  • to allow subscribers to call these numbers, but levy a premium for them thereby potentially leaving them open to bill shock, as experienced by the OP; or
  • not allow calls to these numbers.
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« Last Edit: Mar 26th, 2011 at 3:52pm by Dave »  
 
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videospy
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Re: Lyca mobile ripp off warning
Reply #5 - Mar 26th, 2011 at 9:20pm
 
If you click the T-mobile link below, all is explained about this Lyca rip off.

https://www.t-mobile.co.uk/shop/terms-and-conditions/inclusive-allowances/
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« Last Edit: Mar 26th, 2011 at 9:22pm by videospy »  
 
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bazzerfewi
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Re: Lyca mobile ripp off warning
Reply #6 - Mar 27th, 2011 at 2:02pm
 
I have just followed the link to the T Mobile Site and I am a llttle confused to say the least as I thought all mobile numbers started 07 and I hadn't heard of Zones


07404      07405      07408      07417      07424      07466
075202      075594      075894      075895      075896      075897
07609      07610      07621      07682      077077      0782210
078228      078920      078921      078931      079112      079118
079788                              
This means if you call one of those numbers, that call won't come out of your inclusive allowance and you'll be charged

I thought all 07 numbers were mobiles and you were charged depending on your package not the number the caller was contacting

sorry if it is a simple process its just that I am not familiar with all mobile Zones etc
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Re: Lyca mobile ripp off warning
Reply #7 - Mar 28th, 2011 at 8:26am
 
The problem here is not so much that excpetions exist as in the difficulty of knowing that you might be dialling one, especially as there seem to be quite a lot of them. As usual Ofcom seem to be spineless.

Always beware of numbers that start 070. There are not mobiles but a nasty form of premium rate. A scam really that Ofcom still allows. I know people who have been left a message or missed call by scammers from an 070 number. They phone back to find themselves charged at least 50p, often more some of which goes into the scammers pocket.
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Re: Lyca mobile ripp off warning
Reply #8 - Mar 28th, 2011 at 9:17am
 
bazzerfewi wrote on Mar 27th, 2011 at 2:02pm:
I have just followed the link to the T Mobile Site and I am a llttle confused to say the least as I thought all mobile numbers started 07 and I hadn't heard of Zones


07404      07405      07408      07417      07424      07466
075202      075594      075894      075895      075896      075897
07609      07610      07621      07682      077077      0782210
078228      078920      078921      078931      079112      079118
079788                              
This means if you call one of those numbers, that call won't come out of your inclusive allowance and you'll be charged

I thought all 07 numbers were mobiles and you were charged depending on your package not the number the caller was contacting

sorry if it is a simple process its just that I am not familiar with all mobile Zones etc


Thanks for revealing this matter, Bazzer, Dave and all. † This is so important it should be raised with Ofcom to get sorted out properly. † It so happens there is a perfect opportunity to do this which is only open for the next 4 days ---- to raise it in response to the current Ofcom consultation which is discussed on this thread -- http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1292499417/85#85

The closing date for this consultation has been quietly extended by Ofcom to 31st March 2011, this Thursday. † Can I urge you and others to submit a response to Ofcom bringing this problem to their attention before this deadline --- http://stakeholders.ofcom.org.uk/consultations/simplifying-non-geo-numbers/

It is not necessary to fill in the Ofcom tedious response form because you can send in a free format response by email as Ofcom say in their section "How to respond". †Send your email to --- †NGCSReview@ofcom.org.uk † . † Most of the 65 responses already published on that Ofcom website are free format and many only address a single issue.

Can I urge as many people as possible to submit a response this week before the 31st March deadline.
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« Last Edit: Mar 28th, 2011 at 9:19am by loddon »  
Campaignagainstripofftelecoms  
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videospy
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Re: Lyca mobile ripp off warning
Reply #9 - Mar 28th, 2011 at 9:30am
 
Allegro is absolutely correct BEWARE of 070 numbers. They are a premium rate personal number made to look like an ordinary mobile costing up to 50p per minute.

See the BBC warning below!

http://news.bbc.co.uk/1/hi/programmes/working_lunch/6527127.stm
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« Last Edit: Mar 28th, 2011 at 9:31am by videospy »  
 
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Dave
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Re: Lyca mobile ripp off warning
Reply #10 - Mar 28th, 2011 at 11:48am
 
These Mobile Numbers which cost a premium to call with respect to other mobile numbers and Personal Numbers are to Mobile Numbers what 084x and 0871/2/3 is to geographic numbers.

In essence, there are two widely accepted types of domestic numbers which have differing underlying costs to connect. They are landlines and mobiles.

All others should be regard as premium (of sorts).
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bazzerfewi
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Re: Lyca mobile ripp off warning
Reply #11 - Mar 28th, 2011 at 12:10pm
 
07 PERSONAL NUMBERS
How is a caller supposed to distinguish between a mobile 07 number and a personal 07 number.
Callers are contacting people unwittingly using 07 numbers and being charge the high personal number charge
A perfect example is numbers used at A patient&rsquo;s bedside they are encouraged to tell their friends to contact the on an 07 number and it is not until the patient has usually left hospital that they realize that they have been charged THE HIGHER RATE for calling a personal number
There should be a recorded message warning callers if it is either a premium rate or personal number notifying them of the call cost of the call.


I have posted this response to ofcom
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Re: Lyca mobile ripp off warning
Reply #12 - Mar 28th, 2011 at 12:17pm
 
bazzerfewi wrote on Mar 28th, 2011 at 12:10pm:
07 PERSONAL NUMBERS
How is a caller supposed to distinguish between a mobile 07 number and a personal 07 number.
Callers are contacting people unwittingly using 07 numbers and being charge the high personal number charge
A perfect example is numbers used at A patient&rsquo;s bedside they are encouraged to tell their friends to contact the on an 07 number and it is not until the patient has usually left hospital that they realize that they have been charged THE HIGHER RATE for calling a personal number
There should be a recorded message warning callers if it is either a premium rate or personal number notifying them of the call cost of the call.


I have posted this response to ofcom

If responding to the Ofcom consultation it is worth pointing out that the Ofcom Numbering Plan Dec 2010 http://stakeholders.ofcom.org.uk/binaries/telecoms/numbering/numplan201210.pdf distinguishes prefix 070 as Personal Numbering but shows ranges 071-075, 077-079 as Mobile Services implying all these numbers share a common tariff. †This is clearly misleading
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sherbert
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Re: Lyca mobile ripp off warning
Reply #13 - Mar 28th, 2011 at 12:42pm
 
bazzerfewi wrote on Mar 28th, 2011 at 12:10pm:
There should be a recorded message warning callers if it is either a premium rate or personal number notifying them of the call cost of the call.




Whenever I have phoned one of these numbers to a hospital, there has always been a recorded message spelling out how much the call is going to cost.
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Dave
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Re: Lyca mobile ripp off warning
Reply #14 - Mar 28th, 2011 at 12:46pm
 
sherbert wrote on Mar 28th, 2011 at 12:42pm:
bazzerfewi wrote on Mar 28th, 2011 at 12:10pm:
There should be a recorded message warning callers if it is either a premium rate or personal number notifying them of the call cost of the call.




Whenever I have phoned one of these numbers to a hospital, there has always been a recorded message spelling out how much the call is going to cost.

Yes, but is that not played out by the receiving party (telco; the provider of the phone system)? And in which case, it will most probably only apply one call provider so what use is that?

Today, callers can be ringing from any one of many call providers, so should the recording give the rates of all providers? How might they ensure accuracy?


I'm not really sure what a recorded announcement might do as by the time the digits have been dialled, the decision to call has been made.
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