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Santander Consumer Finance (Read 5,243 times)
ozzydio
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Santander Consumer Finance
Feb 20th, 2015 at 7:07pm
 
I tried to contact Santander Consumer Finance and the number I had was 08443353815 when I put it into saynoto I got no results so I put the name into search and got 08007317774 and it was Santander but the guy was not very happy that I used that number and said my account was not registered with them but took my details and new my name and other details about my account??? he said "I suggest you ring the number on your letter. They want you to pay 10p per minute so that they can pay the huge bank bonuses. Angry
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« Last Edit: Feb 20th, 2015 at 11:15pm by Forum Admin »  
 
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CJT-80
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Re: Santander Consumer Finance
Reply #1 - Feb 23rd, 2015 at 5:21pm
 
Unfortunately a number of the Financial institutions continue to behave like this, as they were not required to change their numbers as part of the EU Directive.

With regards to Santander Consumer Finance they do have a complaints line which is both an 084 number and an 034 number. Perhaps it would be worth registering a complaint about the use of the 084 number to change your details on.

I did call the 0344 version of the number you have listed but it's not in service.

Their contact info is here.
It would appear you can manage your account online as well.
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« Last Edit: Feb 23rd, 2015 at 5:21pm by CJT-80 »  

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CJT-80

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kasg
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Re: Santander Consumer Finance
Reply #2 - Feb 23rd, 2015 at 6:34pm
 
ozzydio wrote on Feb 20th, 2015 at 7:07pm:
he said "I suggest you ring the number on your letter. They want you to pay 10p per minute so that they can pay the huge bank bonuses. Angry

Should the missing closing quote be after "letter" or "bonuses"?
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