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01925 number problem (Read 4,533 times)
clivejenkins
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01925 number problem
Jun 25th, 2015 at 8:12pm
 
I'm getting daily calls from 0870 5332211 where it rings for a few seconds and then drops. I've blocked the number but then it rings back another day with a similar number.

I've tried calling them but the line drops after an auto message
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bigjohn
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Re: 01925 number problem
Reply #1 - Jun 25th, 2015 at 9:05pm
 
clivejenkins wrote on Jun 25th, 2015 at 8:12pm:
I'm getting daily calls from 0870 5332211 where it rings for a few seconds and then drops. I've blocked the number but then it rings back another day with a similar number.

I've tried calling them but the line drops after an auto message


You talk about a 01925 number in the heading and a 0870 one in your post. Confusing. Wink

The 0870 5332211  number was a AA main customer service number,and if you listen to the message it tells you they changed it to 0370 5332211. Which is treated the same as 01/02 numbers, and is included in inclusive minutes.

You need to call them and ask them to remove your number from their records if you dont want calls, and also point out to them their equipment is still presenting the old number and needs updatiing.

They tell you how to complain here. 
http://www.theaa.com/aboutaa/complaints.html

They also from time to time use a number of Freephone Numbers  one of which is  0800 444777 if thats any help.
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« Last Edit: Jun 25th, 2015 at 9:29pm by bigjohn »  

BJ.
 
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