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SAYNOTO0870.COM › Main Forum › Geographical Numbers Chat › Albert Hall & Proms - yet another offender

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Albert Hall & Proms - yet another offender (Read 7,907 times)

allegro Senior Member Offline Posts: 335 Joined: Nov 28^th, 2006	Albert Hall & Proms - yet another offender May 4^th, 2016 at 5:31pm	Print Post
	From an Albert Hall email today: Quote: If you have any problems with your online account, please contact the Royal Albert Hall Box Office on 0845 401 5040* before booking opens on Saturday 7 May. * Calls cost up to 5p/min from most landlines (an additional connection fee may apply). Calls from mobiles may cost considerably more. All calls will be recorded and may be monitored for training and quality-control purposes. The Albert Hall's own web page gives an 020 number for the box office: http://www.royalalberthall.com/your-visit/contact-us/ The BBC web page relating to Proms bookings gives both 0845 and 020 numbers without the proper statement of cost of the 0845 number: http://www.bbc.co.uk/programmes/articles/3K8zlfLQBHNmVSxR5ccfgz6/how-to-book


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CJT-80 Global Moderator Offline Posts: 1,721 Location: Manchester Joined: Aug 23^rd, 2009 Gender:	Re: Albert Hall & Proms - yet another offender Reply #1 - May 10^th, 2016 at 10:20am	Print Post
	It's frustrating that after nearly a YEAR since the changes were made with regards to call costs to 084/087 numbers websites continue to get it wrong! I am not exactly shocked that the BBC has got it wrong, but they still need telling... I would complain (if you have not already done so) to the BBC Here and to the Royal Albert Hall (in the case of their e-mail) Here Perhaps then things will be updated and they will get the message.
	« Last Edit: May 11^th, 2016 at 9:18am by CJT-80 »
	Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com
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Ian01 Supreme Member Offline Posts: 767 Joined: Feb 28^th, 2015	Re: Albert Hall & Proms - yet another offender Reply #2 - May 10^th, 2016 at 6:25pm	Print Post
	It will take decades, if ever, for these issues to be fixed. Sixteen years ago, London changed to a single 020 area code. Thousands of sites still present these numbers as if London has three or even thirty area codes. Twelve years ago, a distinct 'local rate' ceased to exist and certainly no longer applied to 0845 numbers. Thousands of numbers are presented with this false claim. Getting people to state call costs correctly will take just as long.
	« Last Edit: May 11^th, 2016 at 5:52am by Ian01 »

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CJT-80 Global Moderator Offline Posts: 1,721 Location: Manchester Joined: Aug 23^rd, 2009 Gender:	Re: Albert Hall & Proms - yet another offender Reply #3 - May 11^th, 2016 at 9:19am	Print Post
	Ian01 I agree totally with what you have said. Even to this day as you have advised the London dialling code is STILL given out in the wrong format... however education (whilst exhausting) is still a worthwhile thing Together we can ALL make a difference

	Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com
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