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Virgin Mobile Crackdown On Misuse Of NGN Etc. (Read 4,090 times)
bigjohn
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Virgin Mobile Crackdown On Misuse Of NGN Etc.
Aug 8th, 2016 at 7:07pm
 
Virgin have published a new airtime conditions of service and acceptable use policy see http://www.virginmedia.com/shop/the-legal-stuff/acceptable-use-policy/mobile-acceptable-usage-policy-and-tandc-rtc.html

To combat amongst other things misuse of NGN Numbers

Partial Quote.

" Virgin Media’s mobile services (“our services”) are for private, personal and legitimate consumer use only, and are not for business or commercial use. As such, you must not use our services in any way that is not in keeping with that reasonably expected of a private individual.

Uses of our services for the following activities will constitute a breach of our Acceptable Use Policy as these uses are not in keeping with that reasonably expected of a private individual:
Use for calling “cash back” or “cash for calling” numbers (ie where you are paid, in monetary or other terms (e.g. by receiving gift vouchers, credits for goods or services, or anything similar) by the provider for calling that number is not an acceptable use of our services;
Use predominantly for calling 087 or 084 numbers;
Use predominantly for calling international calling card numbers;
Use predominantly for calling conference call facilities;
Any other calls that result in a calling pattern or patterns that are disproportionate to the overall type, amount, duration and/or extent of calls which would be expected from good faith usage of our Network or Services (also referred to as “artificially inflated traffic”)"

You can cancel your contract without penalty.

" Should you wish to cancel your airtime contract without penalty, call 789 from your Virgin Media mobile phone by 15 September 2016. If you are a Freestyle contract customer you’ll just need to make sure you continue to pay off your phone. "
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« Last Edit: Aug 8th, 2016 at 7:20pm by bigjohn »  

BJ.
 
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Ian01
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Re: Virgin Mobile Crackdown On Misuse Of NGN Etc.
Reply #1 - Aug 8th, 2016 at 7:48pm
 

For more than a decade, phone companies tolerated, even encouraged, the misuse of 084 and 087 numbers when that misuse was for customer service lines, misuse by banks, card companies and insurers and misuse by government departments. While consumers were being ripped off, they were happy to line their pockets from the proceeds. Now they offer deals where they pay out more to service providers than they collect in monthly subscriptions, suddenly a whole load of restrictions are introduced...

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CJT-80
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Re: Virgin Mobile Crackdown On Misuse Of NGN Etc.
Reply #2 - Nov 8th, 2016 at 8:37am
 
Good Morning,

It would appear that the "inclusive" 084/087 deal has been removed for any new customers.

October '16 capture from WayBackWhen: http://tinypic.com/r/2ykgqoh/9

Recent capture November '16 from Virgin Media: http://tinypic.com/r/rba0jp/9

084/087 Minutes NO longer included.   Sad
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Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com
 
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