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Sky Customer Services (Read 2,015,625 times)
Luxembourg_Par
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Re: Sky Customer Services
Reply #480 - May 13th, 2008 at 1:24pm
 
jgxenite wrote on May 13th, 2008 at 12:00pm:
While I appreciate that you do not like Indian call centres (I don't know anyone that does), please keep your unconstructive comments off the forum.

Which 01506 number are you calling? Are you calling the customer services (01506 421712) number?


Unconstructive?
Well thanks.

I was asking if any numbers went directly to another non-indian centre, as I usually end up getting frustrated spending 20-25 minutes for simple requests...

I called using 01506 421 702/721 & 712
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jgxenite
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Re: Sky Customer Services
Reply #481 - May 13th, 2008 at 1:33pm
 
By unconstructive, I meant your personal opinions of the people in the call centre, that was all.

Have you tried 01506 421884? I've never had to ring Sky, so I don't know how they transfer you. You could try asking politely if you could be transferred to the UK billing department.
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I don't mind helping you with your request as long as you read the instructions!
 
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Re: Sky Customer Services
Reply #482 - May 25th, 2008 at 2:31pm
 
Sky numbers are also 01506 484xxx.
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poppy9988
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Re: Sky Customer Services
Reply #483 - May 29th, 2008 at 8:27pm
 
Any word on a new 0800 no?  The last one seems to have been discontinued Angry
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jgxenite
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Re: Sky Customer Services
Reply #484 - May 29th, 2008 at 8:34pm
 
Sky doesn't provide any 0800 numbers (as far as we are aware). What is wrong with the 01506 numbers already provided?
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I don't mind helping you with your request as long as you read the instructions!
 
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Re: Sky Customer Services
Reply #485 - Jun 2nd, 2008 at 7:44pm
 
Have just had a problem with my sky receiver and can confirm that 01506 421884 works fine in the evening (7:30pm).
Switched over automatically to a call centre (UK based !) and only had to wait for 2 minutes.

Great site, and will keep visiting frequently.  Smiley
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jgxenite
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Re: Sky Customer Services
Reply #486 - Jun 2nd, 2008 at 8:36pm
 
Nottud, welcome to the forum and thanks for confirming that the number is continuing to work Smiley.
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I don't mind helping you with your request as long as you read the instructions!
 
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dougtucker
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Re: Sky Customer Services
Reply #487 - Jun 4th, 2008 at 5:03pm
 
nottud wrote on Jun 2nd, 2008 at 7:44pm:
Have just had a problem with my sky receiver and can confirm that 01506 421884 works fine in the evening (7:30pm).
Switched over automatically to a call centre (UK based !) and only had to wait for 2 minutes.

Great site, and will keep visiting frequently. Smiley


Can confirm this works in the daytime too. Well it does at 16:30 Smiley
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AlanTozer
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Re: Sky Customer Services
Reply #488 - Jun 5th, 2008 at 12:26pm
 
Used the 01506 421884 number yesterday, brilliant - straight through to operator. Just received a call back from customer services and the number displayed was 08003 896818
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Re: Sky Customer Services
Reply #489 - Jun 5th, 2008 at 12:32pm
 
AlanTozer wrote on Jun 5th, 2008 at 12:26pm:
Used the 01506 421884 number yesterday, brilliant - straight through to operator. Just received a call back from customer services and the number displayed was 08003 896818

0800 3896818 has a recording saying it is The Listening Company and that they have called you on behalf of one of their clients.
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Re: Sky Customer Services
Reply #490 - Jun 7th, 2008 at 8:27pm
 
I too have just used 01506 421884. No queuing, no pressing numbers for this or that - got straight through to a lovely lady in Scotland who answered my questions regarding home moving without problem. (call made approx 8.15pm on a saturday)

Smiley
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Re: Sky Customer Services
Reply #491 - Jun 7th, 2008 at 8:51pm
 
redball wrote on Jun 7th, 2008 at 8:27pm:
I too have just used 01506 421884. No queuing, no pressing numbers for this or that - got straight through to a lovely lady in Scotland who answered my questions regarding home moving without problem. (call made approx 8.15pm on a saturday)

I've added this to the main entry in the "other info" column. The main alternative has a menu for Sky Talk/Sky TV enquiries. Search for
sky
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greyjaybee
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Re: Sky Customer Services
Reply #492 - Jun 8th, 2008 at 12:58pm
 
Called 01506-421884 late Saturday evening, waited about 3 minutes and got a charming Scot chap who helped me with a Sky+ problem.
Delighted and thanks to everyones input here who have helped save me a little money  Smiley
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When the Heart Speaks, Take Notes.
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Re: Sky Customer Services
Reply #493 - Jun 9th, 2008 at 11:58pm
 
Sky numbers are also 01666 537000 onwards.

Introduce a Friend is 01666 537009 /10 /11 /12 /13 /14.  Wink
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ciderman74
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Re: Sky Customer Services
Reply #494 - Jun 10th, 2008 at 9:48pm
 
Thanks for everyones help!

I used the 01506 421884 number to contact Sky to downgrade my package tonight and the total length of my call including being transferred to another operator and her offering me a deal was 9 minutes!!

She also said that I could save money on my call to Sky if I was a Sky Talk customer, but I never told her that I used this site and my monthly minutes plus stop the clock on my Vodafone mobile Grin

Thanks again everyone, this site is great Smiley
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