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Child Support Agency (CSA) (Read 121,189 times)
Dave
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Re: Child Support Agency (CSA)
Reply #15 - Jul 6th, 2010 at 10:51pm
 
All those numbers that were previously verified as working for Child Support Agency are now not recognised. I have removed them, and post them here for the record:

Child Support Agency (CSA)             0845 713 3133       0151 243 1901             National Helpline General enquiries  Fax: 0151 2431906
Child Support Agency (CSA)             0845 713 7000       01752 726000             Plymouth switchboard; Also 01752 695111 Fax: (0845 7137016) 01752 726561
Child Support Agency (CSA)             0845 609 0082       0151 649 0861             Birkenhead
Child Support Agency (CSA)             0845 713 2000       028 9043 8596             Belfast
Child Support Agency (CSA)             0845 713 6000       01324 625758             Falkirk
Child Support Agency (CSA)             0845 713 4000       01424 465095             Hastings

Fortunately the CSA contact page gives geographic alternatives for international callers and I've listed these in the database.


Edited:
The link to the CSA page is no more. Fortunately the Wayback Machine has cached it here.
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« Last Edit: Aug 27th, 2012 at 2:30pm by Dave »  
 
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nick59
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I need some help
Reply #16 - Nov 23rd, 2010 at 11:15am
 
Iam trying to find the child support number for plymouth.
the number i have is 0845 609 0072.
if anyone knows the local number can you let me know.
thank you
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CJT-80
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Re: I need some help
Reply #17 - Nov 23rd, 2010 at 11:52am
 
Hello Nick59,

Welcome to SayNoTo0870

Have you tried the "Overseas" Number listed here ?

I suspect the 1st number is the one you need.

Please let us know how you get on.

Smiley
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CJT-80

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Dave
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Re: Child Support Agency (CSA)
Reply #18 - Nov 23rd, 2010 at 1:05pm
 
nick59 wrote on Nov 23rd, 2010 at 11:15am:
Iam trying to find the child support number for plymouth.
the number i have is 0845 609 0072.
if anyone knows the local number can you let me know.

The number suggested by CJT-80, 01851 768053, is the one I listed in the database a few months ago. Have you tried it?  Huh

Child Support Agency has a block of 01851 768xxx numbers for its IVRs (automated menus); ignore the fact that they are Isle of Lewis numbers, they could go anywhere.
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« Last Edit: Nov 23rd, 2010 at 1:43pm by Dave »  
 
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Julie59
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Child support allowance
Reply #19 - Aug 25th, 2012 at 11:15pm
 
I am looking for a local number for child support agency in Edinburgh, my husband keeps using the
08456027428 and it costs a fortune, if anyone knows a local number could they please post it on here.
Thank you.
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Dave
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Re: Child support allowance
Reply #20 - Aug 25th, 2012 at 11:34pm
 
Hello and welcome to SayNoTo0870.com.

Please can you shed more light on this by providing more information?

The title of the thread is "Child support allowance" which does not bring up much, but in your posting you refer to the "child support agency".

You say that it is in Edinburgh, but do you have the full address?

Is there a website for this service?

I ask these questions because it might help someone find an alternative. Without them it is limiting the request to only those who "know" the number.
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« Last Edit: Aug 26th, 2012 at 10:08am by Dave »  
 
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Julie59
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Re: Child support agency
Reply #21 - Aug 27th, 2012 at 11:15am
 
Hi
Sorry about that, it's called the child support agency and the address is
Child support agency
PO box 20
Edinburgh
EH91 5BD

I can't find a website for it.
Thank you.
I am also looking for the child benefit helpline number but i will post another thread with the details for that.
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Dave
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Re: Child support agency
Reply #22 - Aug 27th, 2012 at 2:26pm
 
Julie59 wrote on Aug 27th, 2012 at 11:15am:
Sorry about that, it's called the child support agency and the address is
Child support agency
PO box 20
Edinburgh
EH91 5BD

Thanks for the clarification. I've joined the recent discussion on CSA to the existing one for it.

A couple of years back (see above) I discovered that CSA published alternative numbers, intended for overseas callers, but which work from the UK.

Each office has a number for maintenance calculated before and after March 2003 (not sure about that which was calculated in March 2003). There are, to the best of my knowledge, six offices, or certainly six which have alternatives each of which covers a portion of the country.

The Edinburgh PO Box 20 EH91 5BD is obviously not a physical location (as it's a PO box). It would appear that it is related to the Falkirk CSA office. The alternatives for that office are 01851 768061 for where maintenance was calculated after March 2003 and 01851 768083 for before.

Try whichever of these applies and let us know how you get on. Let us know which you tried (and which works, or not as the case may be).

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Julie59
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Re: Child Support Agency (CSA)
Reply #23 - Sep 5th, 2012 at 10:25am
 
Hi
Thank you for the number of the main office of child support
I rang
01851768061 and I got through, they think I came through on the 08456027428 number.
unfortunately they couldn't answear my question as the file has been sent to the clerical team in Plymouth and the number I have for them is  08450508485 so I am again looking for a local number to get through to them.
If anyone can find a different number could they let me know ASAP.
Thank you Julie.
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Julie59
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Re: Child Support Agency (CSA)
Reply #24 - Sep 5th, 2012 at 10:28am
 
I also do not have the address of the Plymouth child support agency.
Thanks Julie
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Dave
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Re: Child Support Agency (CSA)
Reply #25 - Sep 5th, 2012 at 11:56am
 
Julie59 wrote on Sep 5th, 2012 at 10:25am:
I rang
01851768061 and I got through, they think I came through on the 08456027428 number.
unfortunately they couldn't answear my question as the file has been sent to the clerical team in Plymouth and the number I have for them is  08450508485 so I am again looking for a local number to get through to them.

Thanks for confirming 01851 768061 as a suitable alternative to 0845 602 7428; I have added this to the database.

This site's publically available database of alternative numbers lists some entries for Child Support Agency (CSA) for its various offices. Even though no entry is listed as being an alternative to 0845 050 8485, it is worth looking through the listing for CSA as this may provide a starting point, or even perhaps an alternative.

In this case, the number for the Plymouth office is listed as 01851 768053 (for maintenance calculated after March 2003). I suggest that you try it and let us know how you get on.

In cases where there is a 01/02/03 number listed that works for an 08 number that isn't included in the entry (as may perhaps be the case here), please let us know by posting in the forum and I or one of my colleagues will update the listing.
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« Last Edit: Sep 5th, 2012 at 11:56am by Dave »  
 
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CJT-80
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Re: Child Support Agency (CSA)
Reply #26 - Sep 5th, 2012 at 11:59am
 
Julie59 wrote on Sep 5th, 2012 at 10:28am:
I also do not have the address of the Plymouth child support agency.
Thanks Julie


Good Morning, Julie,

After a bit of searching I came up with this page which is directed from www.csa.gov.uk

Then I clicked the "changes you need to tell the CSA about" link at the top, that took me to this page

I then clicked the "contacting the CSA" link and got to here

and then I clicked "if you are calling from abroad" at the bottom and got: +44 1851 768053 - which is 01851 768053

It's most likely a generic number, but I'd recommend calling it, and if they cause issues or refuse to help advise you are barred from calling anything other than an 01/02/03 number.

Please let us know how you got on.

There also appears to be an option to "e-mail" using the link on the contact page.

Smiley
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Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com
 
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Julie59
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Re: Child Support Agency (CSA)
Reply #27 - Sep 5th, 2012 at 2:26pm
 
Thank you for all your help and I did get through on
The 01851 768053 number and after ten minutes talking to him, he tells me the case has been transferred to Falkirk now
He is trying to put me through.
I give up I really do.
Julie
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Julie59
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Re: Child Support Agency (CSA)
Reply #28 - Sep 5th, 2012 at 2:36pm
 
I don't belive it after 24 minutes on the phone getting through to Falkirk they hung up.
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Dave
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Re: Child Support Agency (CSA)
Reply #29 - Sep 5th, 2012 at 3:03pm
 
Julie59 wrote on Sep 5th, 2012 at 2:26pm:
Thank you for all your help and I did get through on
The 01851 768053 number and after ten minutes talking to him, he tells me the case has been transferred to Falkirk now

Thanks for the feedback. I've added the 0845 050 8485 number to that entry so that a search will bring it up.

Sorry to hear that you're getting the run-around. These organisations really do need kicking into touch.
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