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FOI response - Thames Valley Police (Read 45,539 times)
idb
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Re: FOI response - Thames Valley Police
Reply #15 - Sep 29th, 2005 at 9:17pm
 
I have now submitted a complaint to the Information Commissioner regarding TVP's failure to provide the requested information.
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bbb_uk
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Re: FOI response - Thames Valley Police
Reply #16 - Oct 12th, 2005 at 9:50pm
 
I've just finished my letter to the IC concerning TVP and I'll post it tomorrow.
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idb
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Re: FOI response - Thames Valley Police
Reply #17 - Jun 6th, 2007 at 3:19pm
 
idb wrote on Sep 29th, 2005 at 9:17pm:
I have now submitted a complaint to the Information Commissioner regarding TVP's failure to provide the requested information.


After twenty-one months, the IC has now responded with the following:

<<
Re: Freedom of Information Request – Thames Valley Police

Thank you for your recent email.

I have been in contact with the Police regarding this matter and have been informed that there is now a telephone number on its website that can be dialled by those unable to dial 0845 numbers.

This number is 01865 841148 and routes the call to the same system as the 0845 number. As I understand it, your grievance regarding these numbers stems from your inability to dial the 0845 number from outside the UK. It seems that the Police took your comments and concerns seriously and have responded by providing a telephone number for easy access.

I would be grateful if you would confirm whether this information satisfies your complaint.
>>

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Heinz
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FOI success - Thames Valley Police
Reply #18 - Jun 6th, 2007 at 5:16pm
 
It may have taken an outrageous 21 months to get the number but there is a bonus - its sets a precedent which can be used to force (pardon the pun) other police forces to similarly divulge their underlying numbers.
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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bbb_uk
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Re: FOI success - Thames Valley Police
Reply #19 - Jun 9th, 2007 at 5:29pm
 
Heinz wrote on Jun 6th, 2007 at 5:16pm:
.... there is a bonus - its sets a precedent which can be used to force (pardon the pun) other police forces to similarly divulge their underlying numbers.
I totally agree.

However, this doesn't really have to apply to just police forces but other government departments as well.  The problem regarding surgeries is that it appears that in some cases the surgery themselves aren't aware of their underlying geographical number as NEC themselves will have done all this behind the scenes and it's not in NECs interest to inform surgeries of their real geographical number.
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Heinz
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Re: FOI response - Thames Valley Police
Reply #20 - Jun 21st, 2007 at 8:11am
 
I wonder whether NGN's Ghost will use the above to ascertain the geographical equivalent(s) of Surrey Constabulary's 0845 numbers now?
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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moneysavin
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Re: FOI response - Thames Valley Police
Reply #21 - Jul 22nd, 2007 at 3:50am
 
Heinz wrote on Jun 21st, 2007 at 8:11am:
I wonder whether NGN's Ghost will use the above to ascertain the geographical equivalent(s) of Surrey Constabulary's 0845 numbers now?


In a recent Murder Enquiry which required people to phone in from India,Surrey Police were asking people to call a Freephone  000 800 number.
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« Last Edit: Jul 22nd, 2007 at 3:54am by moneysavin »  
 
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