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Very Hot Topic (More than 25 Replies) Humax Electronics (Read 127,136 times)
Graham Pye
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Re: Humax Electronics
Reply #60 - Jun 28th, 2012 at 2:11pm
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Firstly my email to the support department did elicit a reply in less than 24 hours, so that's one alternative...

However, I also phoned the London number and told the person that I was making a pre-sales enquiry about a Humax device and if she didn't connect me to the Service Department I would take my business elsewhere. This resulted in her taking my name and number and the Service Department then *did* call me back a couple of hours later. YMMV Smiley

Graham
  
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amberley
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Re: Humax Electronics
Reply #61 - Oct 9th, 2012 at 12:06pm
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Dave

I have located this information re the office of Humax
HUMAX Electronics Co., Ltd. LONDON: 
The Mille Building, 8th Floor, 1000 Great West Road, Brentford, London, TW8 9HH, U.K. 

Hope this helps
  
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Dave
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Re: Humax Electronics
Reply #62 - Aug 1st, 2013 at 10:51pm
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I have had a report that support can be reached by calling the main number 020 8326 6000 and asking for support.

Don't select the menu options for support or Humax Direct as all this does is play a message giving the 0844 number.
  
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montmason
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Re: Humax Electronics
Reply #63 - Dec 19th, 2013 at 10:22am
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Yes this worked for me. I had a Freeview PVR that was not HD TV compatible and they put me through to the correct department to effect a return process. This direct line must have been a big saving as I was on "hold" for a fair time.  SmileyThank you.
  

THE MONT
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Dave
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Re: Humax Electronics
Reply #64 - Dec 19th, 2013 at 1:15pm
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montmason wrote on Dec 19th, 2013 at 10:22am:
Yes this worked for me. I had a Freeview PVR that was not HD TV compatible and they put me through to the correct department to effect a return process. This direct line must have been a big saving as I was on "hold" for a fair time.  SmileyThank you.

The new BBC Four HD, CBeebies HD, BBC News HD and Al Jazeera HD aren't available on Freeview in the Brighton area. Whilst this is a generalisation and there may always be good spots, it is the case that people in Brighton in general aren't likely to get these channels.

BBC One HD, BBC Two HD, BBC Three HD, CBBC HD, ITV HD and Channel 4 HD are available in all areas that Freeview is available.
« Last Edit: Dec 19th, 2013 at 1:18pm by Dave »  
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Smudger558
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Re: Humax Electronics
Reply #65 - Feb 6th, 2014 at 10:06am
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Yes this number 02083266000 worked for me. I asked for Customer Services (for a Freeview recorder issue) and was put straight through.
  
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derrick
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Re: Humax Electronics
Reply #66 - Jun 15th, 2014 at 9:09pm
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Humax are now using 0344  numbers.

www.humaxdigital.com/uk/contactus.php


.
  
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CJT-80
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Re: Humax Electronics
Reply #67 - Jun 16th, 2014 at 8:54am
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That's excellent to know that they have finally seen the light, 

I see it's in the database  Smiley
  

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com
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Pennyp29
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Re: Humax Electronics
Reply #68 - Jun 27th, 2022 at 3:21pm
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I tried the 0208 number a few times but was only getting an answerphone. 0344 worked brilliantly.
  
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CJT-80
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Re: Humax Electronics
Reply #69 - Jun 28th, 2022 at 11:33am
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I have updated the database with the Official number and the updated website address.  Smiley
  

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com
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