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Very Hot Topic (More than 25 Replies) Where can I find information about 1 July 2015? (Read 133,122 times)
Ian01
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Re: Where can I find information about 1 July 2015?
Reply #45 - May 31st, 2015 at 10:33am
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Adding to the list in the first post of this thread, ASDA Mobile has an additional page about the changes.
https://mobile.asda.com/pages/services

  
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nicholas43
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Re: Where can I find information about 1 July 2015?
Reply #46 - Jun 1st, 2015 at 8:54am
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Has any telco succeeded in providing clear and correct information? ASDA is better than many I have seen. But they have mindlessly cut-and-pasted text from somewhere. (Ofcom?) 
Quote:
1. The 'access charge':
Asda Mobile will charge 8p per minute for connecting you to the service you want.

Clear - and less grasping than many.

Quote:
2. The 'service charge':
This is set by the organisation or service you are calling.

Clear and roughly right. (Lots of end users will just be mindlessly sticking with whatever 0844def range their telco sold them.)
Quote:
For the access charge, look on your phone bill or speak to your phone company.

Why go back to the access charge? And why paste this, when you've just told us you're charging 8p/min?
Quote:
You'll find the service charge wherever the number is advertised.

No I won't - not for many years, and in some cases not ever.
« Last Edit: Jun 1st, 2015 at 8:57am by nicholas43 »  
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #47 - Jun 1st, 2015 at 2:41pm
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Adding to the list in the first post of this thread, SSE / SWALEC has a page about the changes.
https://www.swalec.co.uk/PhoneAndBroadband/Prices/PriceUpdates/



  
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #48 - Jun 2nd, 2015 at 12:19pm
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Adding to the list in the first post of this thread, giffgaff has a page about the changes.
http://community.giffgaff.com/t5/Announcements/Changes-to-service-number-chargin...

  
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #49 - Jun 2nd, 2015 at 11:22pm
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Adding to the list in the first post of this thread, Sainsbury's Mobile has a page about the changes.
http://www.phoneshopbysainsburys.co.uk/uk-calling

  
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kasg
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Re: Where can I find information about 1 July 2015?
Reply #50 - Jun 3rd, 2015 at 5:57pm
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Ian01 wrote on Jun 1st, 2015 at 2:41pm:

Adding to the list in the first post of this thread, SSE / SWALEC has a page about the changes.
https://www.swalec.co.uk/PhoneAndBroadband/Prices/PriceUpdates/

This bit is interesting, have any other telcos spelled this out?
Quote:
Once this change takes place, 0845 and 0870 calls will remain inclusive for the first 70 minutes as previously, and for the relevant periods as per your calls package. After that, they will be charged at the Access Charge rate + the relevant Service Charge.

These access charges seem to be varying wildly by company, for no reason I can fathom.
  
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #51 - Jun 8th, 2015 at 4:33pm
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #52 - Jun 11th, 2015 at 8:39am
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Adding to the list in the first post of this thread, Hyperoptic has a page about the changes.
https://hyperoptic.com/changes-to-08-09-118-numbers-from-1-july-2015/

  
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #53 - Jun 15th, 2015 at 7:18pm
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Adding to the list in the first post of this thread, Zen has a page about the changes.
http://blog.zen.co.uk/caller-clarity/

  
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #54 - Jun 16th, 2015 at 10:11pm
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Adding to the list in the first post of this thread, Lyca Mobile has a page about the changes.
http://www.lycamobile.co.uk/en/uk-calling

  
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #55 - Jun 16th, 2015 at 10:48pm
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Additional.Talk Mobile page:
http://talkmobile.co.uk/uk-calling1a

« Last Edit: Jun 17th, 2015 at 4:17pm by Ian01 »  
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #56 - Jun 17th, 2015 at 3:16pm
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Adding to the list in the first post of this thread, Post Office Home Phone has some pages about the changes.
https://account.pobroadband.co.uk/SelfCare.UI/ContentManagement/FAQs?topic=HomeP...
http://www.postoffice.co.uk/price-guide-after-july

« Last Edit: Jun 17th, 2015 at 4:16pm by Ian01 »  
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #57 - Jun 22nd, 2015 at 5:38pm
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Adding to the list in the first post of this thread, Post Office Mobile has some pages about the changes.
http://mobile.postoffice.co.uk/help-and-support/charges-prices/
https://mobile.postoffice.co.uk/call-rates/special

« Last Edit: Jun 22nd, 2015 at 6:06pm by Ian01 »  
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #58 - Jun 22nd, 2015 at 5:45pm
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« Last Edit: Jun 22nd, 2015 at 6:07pm by Ian01 »  
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #59 - Jun 28th, 2015 at 10:35pm
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With just 48 hours to go until Clear Call Rates for Everyone must be implemented by all retail landline and mobile providers, it is concerning to see that a number of providers have nothing at all on their website about the forthcoming changes:

Lebara
The People's Operator
White Mobile
Delight Mobile
Family Mobile
GT Mobile
Kingdom Mobile
Vectone
Eclipse
18185.com
1899.com

Given that most networks usually give 30 days notice of impending price changes, there must now be a strong suspicion that some of the above will fail to comply with the new rules.

If you're a customer of one of these networks, now would be a good time to ask them whether they will be complying with the new rules, whether calls to 080 numbers will be free from 1 July 2015, and how much the Access Charge for calls to 084, 087, 09 and 118 numbers will be.

« Last Edit: Jun 28th, 2015 at 10:35pm by Ian01 »  
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