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GP practices still using premium rate numbers. (Read 8,177 times)
Ian01
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GP practices still using premium rate numbers.
Apr 8th, 2016 at 11:13pm
 
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« Last Edit: Apr 9th, 2016 at 2:50am by Ian01 »  
 
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Ian01
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Re: GP practices still using premium rate numbers.
Reply #1 - Apr 9th, 2016 at 2:11am
 
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« Last Edit: Apr 9th, 2016 at 2:30am by Ian01 »  
 
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kasg
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Re: GP practices still using premium rate numbers.
Reply #2 - Apr 9th, 2016 at 12:28pm
 
Ian01 wrote on Apr 8th, 2016 at 11:13pm:

Quote:
Last night a spokesman for the Department of Health said: All premium phone contracts will soon come to an end and NHS England is monitoring progress in phasing them out.

That old chestnut again.

Also, this extremely misleading piece in the article:
Quote:
If you call an 0844 number from a landline, you will be charged an amount similar to dialling a local number which all of the 34 listed surgeries also provide.
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« Last Edit: Apr 9th, 2016 at 12:30pm by kasg »  
 
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derrick
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Re: GP practices still using premium rate numbers.
Reply #3 - Apr 10th, 2016 at 10:10am
 
kasg wrote on Apr 9th, 2016 at 12:28pm:
Also, this extremely misleading piece in the article:
Quote:
If you call an 0844 number from a landline, you will be charged an amount similar to dialling a local number which all of the 34 listed surgeries also provide.



That is not misleading, it is a downright and utter lie.

.
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SilentCallsVictim
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Re: GP practices still using premium rate numbers.
Reply #4 - Apr 10th, 2016 at 10:36am
 
derrick wrote on Apr 10th, 2016 at 10:10am:
kasg wrote on Apr 9th, 2016 at 12:28pm:
Also, this extremely misleading piece in the article:
Quote:
If you call an 0844 number from a landline, you will be charged an amount similar to dialling a local number which all of the 34 listed surgeries also provide.



That is not misleading, it is a downright and utter lie.



The journalist wanted to balance the article by including the views of all parties, including the Department of Health and NHS England, the Patients Association and practices including on our list. Regrettably, we have to accept that, as with all newspaper articles, this is one reason why it includes many false statements.

We must however draw comfort from the fact that the general sense of the article, and much of the content, was making a point with which we agree. Campaigning efforts against the misuse of 084 numbers have not been totally successful, but together we have achieved an enormous amount. All should take credit for their part in this (continuing) battle.

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kasg
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Re: GP practices still using premium rate numbers.
Reply #5 - Apr 11th, 2016 at 1:36pm
 
derrick wrote on Apr 10th, 2016 at 10:10am:
kasg wrote on Apr 9th, 2016 at 12:28pm:
Also, this extremely misleading piece in the article:
Quote:
If you call an 0844 number from a landline, you will be charged an amount similar to dialling a local number which all of the 34 listed surgeries also provide.

That is not misleading, it is a downright and utter lie.

It is untrue, but calling it a lie implies it was deliberate and it wouldn't have been, on the part of the journalist. Of course, before the introduction of the access charge, it could have been true for some BT subscribers but that's as close as it gets.
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derrick
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Re: GP practices still using premium rate numbers.
Reply #6 - Apr 13th, 2016 at 11:12am
 
kasg wrote on Apr 11th, 2016 at 1:36pm:
derrick wrote on Apr 10th, 2016 at 10:10am:
kasg wrote on Apr 9th, 2016 at 12:28pm:
Also, this extremely misleading piece in the article:
Quote:
If you call an 0844 number from a landline, you will be charged an amount similar to dialling a local number which all of the 34 listed surgeries also provide.

That is not misleading, it is a downright and utter lie.

It is untrue, but calling it a lie implies it was deliberate and it wouldn't have been, on the part of the journalist. Of course, before the introduction of the access charge, it could have been true for some BT subscribers but that's as close as it gets.



Semantics, an untruth is a lie, if we use your take re the journalist then it is sloppy research/journalism at best.

Talking about history,(which there is no need to), re BT, 0844 numbers never have been, (and still aren't),  charged at the same rate as 01/02/03 and have never been included in packages/bundles, ergo could never have been "charged an amount similar to dialling a local number ", also no mention in the article about BT, so mostly supposition on your part.

.

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Ian01
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Re: GP practices still using premium rate numbers.
Reply #7 - Apr 13th, 2016 at 12:37pm
 

Since 1 July 2015 we have the clarity that calls to 084 and 087 numbers are (almost) never cheaper than calls to 01, 02 and 03 numbers.

The message is taking some time to propagate.

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