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Mortgages (Read 5,636 times)
Michelle916
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Mortgages
Dec 7th, 2016 at 6:07pm
 

Does anyone know why The Equity Release Council (funded by the government, I think) still only has 0844 6697085 as a number?  At least they could have an 03 number so that people could use their inclusive minutes
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« Last Edit: Dec 13th, 2016 at 9:28am by CJT-80 »  
 
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CJT-80
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Re: Mortgages
Reply #1 - Dec 8th, 2016 at 3:44pm
 
Hi there Michelle916

That may be because the ERC state 
Quote:
THE EQUITY RELEASE COUNCIL IS A TRADE ORGANISATION THAT REPRESENTS THE EQUITY RELEASE INDUSTRY


There is an e-mail option on their contact page, you could try e-mailing them.
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CJT-80

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SilentCallsVictim
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aka NHS.Patient, DH_fairtelecoms

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Re: Mortgages
Reply #2 - Dec 8th, 2016 at 4:43pm
 
Michelle916 wrote on Dec 7th, 2016 at 6:07pm:
Does anyone know why The Equity Release Council (funded by the government, I think) still only has 0844 6697085 as a number?  At least they could have an 03 number so that people could use their inclusive minutes

The
fair telecoms campaign
believes that a 0844 number is wholly inappropriate for an organisation such as this. We also note that it is in breach of CAP/ASA regulations by soliciting calls to a 0844 number without advising callers of the Service Charge of 5p per minute, from which it benefits, and the fact that callers will also incur the Access Charge set by their own telephone service provider (currently of up to 55p per minute).

Michelle916 - please let us know of any response you receive or if you would be happy for us to contact them, and let you know what results - see contact details below.
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