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Lincolnshire West NHS Still using 0845 (Read 3,906 times)
bigjohn
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Lincolnshire West NHS Still using 0845
Apr 15th, 2017 at 7:59pm
 
I guess these people should  have stopped using 0845 by now ?, and at the very least disclose the service charge.

http://www.lincolnshirewestccg.nhs.uk/patient-advice

Is their any up to date NHS  legistation we can point out to them.
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« Last Edit: Apr 15th, 2017 at 8:05pm by bigjohn »  

BJ.
 
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Ian01
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Re: Lincolnshire West NHS Still using 0845
Reply #1 - Apr 15th, 2017 at 11:06pm
 

The Department of Health banned the use of 084 numbers by NHS services in December 2009. This extended the earlier ban on the use of 087 and 09 numbers introduced in 2005.

More recently, the Cabinet Office directed public services to get rid of 084 and 087 numbers in December 2013.

Any organisation that hasn't complied is now very much out of step with everyone else.
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SilentCallsVictim
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aka NHS.Patient, DH_fairtelecoms

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Re: Lincolnshire West NHS Still using 0845
Reply #2 - Apr 16th, 2017 at 4:09am
 
The linked page also mis-quotes the PALS number for East Midlands Ambulance Service PALS - this is 0333 012 4216.

It also says: Quote:
Very often problems can be sorted out quickly, so if you need help or advice. please contact PALS as soon as possible.

In this case it is they who need the help and advice (probably best by email). If no-one else has got there first, the
fair telecoms campaign
will be happy to provide it.
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bigjohn
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Re: Lincolnshire West NHS Still using 0845
Reply #3 - Apr 17th, 2017 at 8:54pm
 
Thanks for your input guys i will e-mail them putting them straight. Smiley
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BJ.
 
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CJT-80
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Re: Lincolnshire West NHS Still using 0845
Reply #4 - May 8th, 2017 at 3:02pm
 
I just wondered if there was any feedback from this?

Smiley
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Regards,

CJT-80

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