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Wrong way round! (Read 153 times)
allegro
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Wrong way round!
May 8th, 2019 at 12:47pm
 
Just seen a letter from Royal Mail about renewing mail redirection.


*0345 7777 888


*Calls cost 5p/minute plus your phone company's access charge.

Don't know when they dropped their 0845 number but it must be a few years ago.
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Ian01
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Re: Wrong way round!
Reply #1 - May 8th, 2019 at 1:08pm
 

It is all too common to see that when a telephone number is changed, whoever updates the information fails to update the call charge statement.

Contacting organisations and pointing out the error often leads to relatively swift resolution.

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