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Landline number for Aspect Lifts (Read 537 times)
Pliedes
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Landline number for Aspect Lifts
Oct 26th, 2019 at 8:35am
 
We have lifts maintained by Apect Lifts and are always having problems with them but
the "Emergency" call out number is 0845 468 1400. We pay for the call-out anyway but a person stuck in a lift Aspect are responsible for maintaining should not have to pay for the phone call to get rescued. There is an emergency call button in the lift which may or may not get answered, but that is not the point.
What is their landline number , so we can avoid this rip-off? Angry

Their Head Office Address is:
Aspect Lifts Ltd
First Floor, Natwest Building
5 London Road
Swanley
Kent
BR8 7YZ
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allegro
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Re: Landline number for Aspect Lifts
Reply #1 - Oct 27th, 2019 at 6:41am
 
A quick google search suggest this might be a number for them: 01622 808695
Whether it's a 24 hour emergency number is another matter.

From the sound of it, you need a different and better lift maintenance company. But that might not be feasible at the moment.
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« Last Edit: Oct 27th, 2019 at 6:42am by allegro »  
 
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CJT-80
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Re: Landline number for Aspect Lifts
Reply #2 - Oct 30th, 2019 at 9:23pm
 
Pliedes wrote on Oct 26th, 2019 at 8:35am:
We have lifts maintained by Apect Lifts and are always having problems with them but
the "Emergency" call out number is 0845 468 1400. We pay for the call-out anyway but a person stuck in a lift Aspect are responsible for maintaining should not have to pay for the phone call to get rescued. There is an emergency call button in the lift which may or may not get answered, but that is not the point.
What is their landline number , so we can avoid this rip-off? Angry

Their Head Office Address is:
Aspect Lifts Ltd
First Floor, Natwest Building
5 London Road
Swanley
Kent
BR8 7YZ


As noted on their page here they appear to have two numbers.

Also IF they insist on having an 0845 number their are in breach of regulations by not displaying the call charge information for it.   Which you can point out to them.
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CJT-80

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Ian01
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Re: Landline number for Aspect Lifts
Reply #3 - Oct 31st, 2019 at 10:08am
 

Rather than displaying call charge information for the premium rate 0845 number, it would be far better if they simply got rid of it by swapping to the exactly matching 0345 number.

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« Last Edit: Oct 31st, 2019 at 10:09am by Ian01 »  
 
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CJT-80
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Re: Landline number for Aspect Lifts
Reply #4 - Nov 3rd, 2019 at 11:19am
 
Ian01 wrote on Oct 31st, 2019 at 10:08am:
Rather than displaying call charge information for the premium rate 0845 number, it would be far better if they simply got rid of it by swapping to the exactly matching 0345 number.



Apologies, I agree.
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CJT-80

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