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Sky Customer Services (Read 2,037,372 times)
oak25
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Re: Sky Customer Services
Reply #420 - Mar 29th, 2008 at 12:05pm
 
Ha! Just noticed. Price increase to 0870 etc efective 15th April. Free calls to Sky efective 1st july. Good one.
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Re: Sky Customer Services
Reply #421 - Mar 29th, 2008 at 4:57pm
 
just tried the 01506421884 and got straight thgrough no options ie press this number etc

great site

regards ukellie
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loujac10
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sky numbers
Reply #422 - Mar 29th, 2008 at 9:22pm
 
any new numbers for sky, i have tried all posted on the forum and tried in vain to search for alternative numbers, any advice would be greatfully appreciated.
Thanks Grin
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jgxenite
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Re: Sky Customer Services
Reply #423 - Mar 29th, 2008 at 10:09pm
 
Which numbers have you tried? 01506 421884 was reported as working earlier today.
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loujac10
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Re: Sky Customer Services
Reply #424 - Mar 29th, 2008 at 10:26pm
 
Thanks just tried that just keeps saying call failed but i have got through to them on a freephone number, waited 25 minutes though but great guy helped me out, going to add it to the list now
number is
0800 051 2595
had to press loads of buttons though but it was free

A big thank you though for replyingxx
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jgxenite
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Re: Sky Customer Services
Reply #425 - Mar 30th, 2008 at 10:07pm
 
Thanks for letting us know about that number. Did you try any of the other numbers listed?
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Re: Sky Customer Services
Reply #426 - Apr 1st, 2008 at 10:18am
 
Just called the 01506421884 and got through. 2 min wait pre-10am.  Smiley
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jgxenite
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Re: Sky Customer Services
Reply #427 - Apr 2nd, 2008 at 12:52am
 
Cheers for that mixedgreens and welcome to the forum Smiley.
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Re: Sky Customer Services
Reply #428 - Apr 2nd, 2008 at 1:13pm
 
Thanks mixedgreens.  Having spent nearly an hour trying to get through on the 0870 number over the last few days, I tried the 01506 421884 this afternoon and got straight through.

Please note that this number rings straight through to an operator, without all the menus.  Based on the on hold messages, I think it is the "pubs" support section.
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Re: Sky Customer Services
Reply #429 - Apr 2nd, 2008 at 6:59pm
 
I've just successfully used the 0800 051 2595 number, an instant response at 18:22 hrs (BST), it's just a shame that I've had to use it to cancel my subscription as Sky appear to have absolutely no consideration for existing customers.
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jgxenite
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Re: Sky Customer Services
Reply #430 - Apr 2nd, 2008 at 7:45pm
 
List of currently working Sky numbers:

Customer Services - 0800 051 2595, 01506 831 781 (TBC), 01506 421 884, 01506 421 702
"TiVo" Customer Service - 01506 421 710 (will deal with normal customer service enquiries)
Sky Anytime - 01506 421 895 (ignore "star" prompts)
"Activation Line" - 01506 421 832 (TBC)

Please can you try the (TBC) numbers before the confirmed numbers, and let us know if they work or don't work.

As always, let us know if any of the currently working numbers stop working!
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« Last Edit: Apr 2nd, 2008 at 7:46pm by jgxenite »  

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Re: Sky Customer Services
Reply #431 - Apr 3rd, 2008 at 10:51pm
 
Roll Eyes The following two numbers do not work for sky ; 01506 421 734 01506 421 741. Huh
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jgxenite
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Re: Sky Customer Services
Reply #432 - Apr 3rd, 2008 at 10:53pm
 
What are those numbers for? What do you get when you call them?
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Re: Sky Customer Services
Reply #433 - Apr 4th, 2008 at 11:38am
 
thanks loads to all on here

i spent literally hours on the phone to sky yesterday trying to complain and then trying to complain about not being able to get through to complain!

but after reading the discussions about sky on this forum this morning i thought i'd try for a goodwill payment against phone calls.  so tried a couple of numbers and got through on 01506 421778 (from a thread from oct 2007) where the guy was really helpful and polite and gave me 5 back.  hooray!

thanks everyone, will be using this site all the time form now on  Smiley
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jgxenite
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Re: Sky Customer Services
Reply #434 - Apr 4th, 2008 at 11:54am
 
Thanks for confirming that number is working Smiley. I'll add it to the list of working numbers when I next do my summary.
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