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Sky Customer Services (Read 2,056,827 times)
Heinz
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Re: Sky Customer Services
Reply #735 - May 17th, 2009 at 4:09pm
 
gudman wrote on May 17th, 2009 at 2:31pm:
01506 677005 , this number also not working on 17/07 @ 2.30pm

You must be psychic!
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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JohnBoy
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Re: Sky Customer Services
Reply #736 - May 19th, 2009 at 9:58am
 
After reading Sky owned 020 797995xx. I decided to test and tried 44:

and it worked!

I was expecting to have to make a few gueses then give up:

Sky Customer Services 0207 9799544:

Level 1:
Replacement Sky Viewing Cards: #0
Billing for Sky Talk or Sky Broadband: #1
Broadband : #2
NVN (No idea what that is): #3
Anything else: #4
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Re: Sky Customer Services
Reply #737 - Jun 10th, 2009 at 11:11am
 
01506 831 609 worked well for me today. Almost straight through to a rep and transferred straight through to the "programmes advisory team" (I was changing my Sky package). Nice one!
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Victoria_Meldrew
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Re: Sky Customer Services
Reply #738 - Jun 14th, 2009 at 8:38pm
 
It worked for me too, when they ask for your telephone number just hit the '0' key around ten times and you'll end up in the queue.
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I don't suffer from insanity - I enjoy it immensely!
 
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operator
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Re: Sky Customer Services
Reply #739 - Jun 15th, 2009 at 12:03am
 
Victoria_Meldrew wrote on Jun 14th, 2009 at 8:38pm:
It worked for me too, when they ask for your telephone number just hit the '0' key around ten times and you'll end up in the queue.

There is no need to hit the '0' key, all you need to do is ignore the request to key in your number, (you are asked twice for it) then placed into the queue.
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Airgunner
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Re: Sky Customer Services
Reply #740 - Jul 2nd, 2009 at 12:03pm
 
This isn't working now>>>> 01506 831609
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Dave
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Re: Sky Customer Services
Reply #741 - Jul 2nd, 2009 at 1:38pm
 
Airgunner wrote on Jul 2nd, 2009 at 12:03pm:
This isn't working now>>>> 01506 831609

Thanks. This number now has a recording: "This service is no longer available."

It is currently listed as the main alternative for Sky.

020 7979 9544 has a menu on which may be suitable for all Sky enquiries. Try it and let us know how you get on.
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upxb32
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Re: Sky Customer Services
Reply #742 - Jul 2nd, 2009 at 9:47pm
 
0207 979 9544 works fine for any query if you have the patience to listen to all the options
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gudman
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Re: Sky Customer Services
Reply #743 - Jul 3rd, 2009 at 4:07pm
 
Heinz wrote on May 17th, 2009 at 4:09pm:
gudman wrote on May 17th, 2009 at 2:31pm:
01506 677005 , this number also not working on 17/07 @ 2.30pm

You must be psychic!


Sorry heinz, you know what I meant.
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souwester
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Re: Sky Customer Services
Reply #744 - Jul 9th, 2009 at 4:17pm
 
The 01506 831609 number was still working for me a couple of weeks ago, but today that and 677005 both had very short automated announcements saying 'this service is no longer available'.

I then tried 020 79799500 and 9540 umpteen times but they were permanently engaged.

Having started to read this topic whilst I was waiting, I then tried 9544 and got through straight away, to the automated system and was speaking to a human within seconds.

Smiley
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Stonefly
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Re: Sky Customer Services
Reply #745 - Jul 11th, 2009 at 9:44am
 
02079799544 - this was working as of 09:30 this morning; they tried to sell me allsorts of phone packages, etc, but at least I wasn't paying for the call  Smiley
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weymuffred
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Re: Sky Customer Services
Reply #746 - Jul 15th, 2009 at 2:37pm
 
02079799544, not working for me 14-20 today.
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RobG
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Re: Sky Customer Services
Reply #747 - Jul 15th, 2009 at 3:26pm
 
The BSkyB customer services number 01506 831609 (as alternative number on this website) has now been stopped. Tried 608 and 607 and got the same 'this service is no longer available' message. Real pain - has anyone got any ideas?  I know I need to call and it will take ages to get a satisfactory solution - they fleece me for enough money as it is. Angry
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Dave
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Re: Sky Customer Services
Reply #748 - Jul 16th, 2009 at 3:09am
 
Numbers 020 7979 9501 onwards go straight to hold music (no idea what company for).....
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souwester
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Re: Sky Customer Services
Reply #749 - Jul 17th, 2009 at 3:31pm
 
020 7979 9544 is *not* working for me today Sad
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