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SAYNOTO0870.COM › Main Forum › Geographical Requests › JD Williams Catalogues: Fashion World/SimplyBe etc

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JD Williams Catalogues: Fashion World/SimplyBe etc (Read 140,873 times)

rippedoff Newbie Offline Posts: 2	Re: Jacamo- Clothing company Reply #45 - Feb 2^nd, 2010 at 7:16pm yes i found thread and it cost me nothing to speak to them tonight! thanks guys
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Dave

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Re: Jacamo- Clothing company
Reply #46 - Feb 2^nd, 2010 at 7:35pm

rippedoff wrote on Feb 2^nd, 2010 at 7:16pm:

yes i found thread and it cost me nothing to speak to them tonight! thanks guys Grin

Thanks for the feedback.

The 0161 238 2000 number is the main switchboard.

The 0161 386 2009 number is listed as alternative for many different catalogues even though it is answered as "the House of Bath" with menu options, so I have listed it as the alternative for Jacamo as well.

« Last Edit: Dec 5^th, 2010 at 1:48pm by Dave »

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CJT-80

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Julipa (JD Williams and Co)
Reply #47 - Nov 5^th, 2010 at 6:31pm

Hi,

Just a quick note, my Mum tried to call Julipa on the 0161 number given as an alternative to 0871 231 2000 (standard JD Williams number) but it was answered House of Bath.

Now I know HoB are one of the JD Williams companies but they seemed unable to assist with the other company, which I found strange because if you check a few of the JD W companies ALL give the 0871 number.

Any thoughts?

Also if you type in 0871 231 200 (missing the last 0) by accident in your database, it gives 0871 231 2000 as the 01 alternative, it's unvarified. It may want removing.

Cheers,

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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Dave

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Re: Julipa (JD Williams and Co)
Reply #48 - Nov 5^th, 2010 at 9:49pm

CJT-80 wrote on Nov 5^th, 2010 at 6:31pm:

Just a quick note, my Mum tried to call Julipa on the 0161 number given as an alternative to 0871 231 2000 (standard JD Williams number) but it was answered House of Bath.

Now I know HoB are one of the JD Williams companies but they seemed unable to assist with the other company, which I found strange because if you check a few of the JD W companies ALL give the 0871 number.

Any thoughts?

In general, companies like this operate under different brand names, but it's all the same people taking the calls. Perhaps they've got fed up with calls to the number and will not deal with non-HoB enquiries on it.

I will have a look at the JD Williams entries we have and tidy them up. In the mean time, the number 0800 072 8402 appears to be a direct alternative as it is answered with exactly the same IVR (menu) as 0871 231 2000. This is also the same as 0870 609 9000.

CJT-80 wrote on Nov 5^th, 2010 at 6:31pm:

Also if you type in 0871 231 200 (missing the last 0) by accident in your database, it gives 0871 231 2000 as the 01 alternative, it's unvarified. It may want removing.

I've removed this entry.

« Last Edit: Dec 5^th, 2010 at 1:48pm by Dave »

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CJT-80 Global Moderator Offline Posts: 1,713 Manchester Gender:	Re: Julipa (JD Williams and Co) Reply #49 - Nov 5^th, 2010 at 9:54pm Thanks Dave, I will pass the 0800 Number onto my Mum should she need to call them
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Dave

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Re: Julipa (JD Williams and Co)
Reply #50 - Nov 6^th, 2010 at 12:16am

I've tidied up the JD Williams entries. They all have the 0800 number by them, with a note to say that the 0800 is the same menu options as the 0871 and that the 0161 386 2009 number is via House of Bath.

I suspect that further digging may unearth some other suitable alternatives. A quick look has revealed:

0161 386 2035-38 is for Crafting Direct
2033/82 Automated Payments Line
2075/76/78/84/85/90 Enquiry Line (Mon-Fri 8am-8pm, Sat-Sun 8am-6pm)
2077 Helpdesk (internal)
2080 Marisota
2081 Mentions orders
2083 Menu: 1. Enquiry about delivery of item 2. All other enquiries (as 2075)

We now have entries for:

Ambrose Wilson
Classic Confidence
Fashion World
Fifty Plus
Heather Valley
Home Essentials
Home Shopping Direct
House of Bath
Jacamo
Julipa
Marisota
Naturally Close
Oxendales
Premier Man
Shoe Tailor
Simply Be
Simply Yours
Special Collection

« Last Edit: Nov 6^th, 2010 at 12:21am by Dave »

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smileyeyes

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Re: Simply Be (a part of JD Williams)
Reply #51 - Dec 4^th, 2010 at 5:07pm

Hello everyone,

Today I needed to speak to Simply Be regarding an online order.
I can verify that a number listed in the unverified numbers data base, does work.
The chap who answered is Customer Services, and they ask you what catalogue you are enquiring about.

>> http://www.saynoto0870.com/companysearch.php <<
0871 231 5000 >> 0161 386 2075

Thanks for that!

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Dave

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Re: Simply Be (a part of JD Williams)
Reply #52 - Dec 4^th, 2010 at 9:30pm

smileyeyes wrote on Dec 4^th, 2010 at 5:07pm:

Today I needed to speak to Simply Be regarding an online order.
I can verify that a number listed in the unverified numbers data base, does work.
The chap who answered is Customer Services, and they ask you what catalogue you are enquiring about.

>> http://www.saynoto0870.com/companysearch.php <<
0871 231 5000 >> 0161 386 2075

There is a verified entry for Simply Be (0871 231 5000) which gives 0161 386 2009 as House of Bath. Did you try that number and find it wasn't suitable or did you go straight to 386 2075?

See above; I previously identified a few other numbers that may be worth trying.

« Last Edit: Dec 5^th, 2010 at 1:49pm by Dave »

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smileyeyes

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Re: Simply Be (a part of JD Williams)
Reply #53 - Dec 8^th, 2010 at 1:24pm

Dave wrote on Dec 4^th, 2010 at 9:30pm:

Did you try that number and find it wasn't suitable or did you go straight to 386 2075?

Dave, the above number that is in the unverified numbers list, was the first one I tried, and was lucky I found myself instantly speaking to a Customer Service advisor.

(sorry for the delay, hadn't been on the laptop for a couple of days)

smileyeyes says: '

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Dave

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Re: JD Williams Catalogues: Fashion World/SimplyBe
Reply #54 - Dec 8^th, 2010 at 7:53pm

Thanks again for the feedback smileyes.

I only checked the JD Williams numbers off a month ago (see above). At that time, 0800 0728402 was answered with the same menu as 0871 231 2000 and other 0871 numbers.

Today it is answered with a recording which redirects House of Bath enquiries to 0871 984 2000 and JD Williams enquiries to 0871 231 2000. The same message is also on 0161 386 2009, which was the number I listed for most catalogues and was previously for House of Bath, but reportedly worked for all catalogues.

I have therefore removed the 0800 number and replaced the 0161 number with 0161 386 2075.

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samwsmith1 Newbie Offline Posts: 40 York Gender:	Re: JD Williams Catalogues: Fashion World/SimplyBe etc Reply #55 - Oct 20^th, 2011 at 9:01pm Just thought I'd let you know that the 0161 alternatives no longer work - 0161 386 2075. They just play a message saying that you should re-dial the 0871 number. But you can now request a call back from within the My Account page of the website.
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CJT-80 Global Moderator Offline Posts: 1,713 Manchester Gender:	Re: JD Williams Catalogues: Fashion World/SimplyBe etc Reply #56 - Oct 20^th, 2011 at 9:12pm @SamWSmith Have you tried the 0800 number previously mentioned? Am just curious as to if it still works. I guess JD Williams have got wind of the numbers being given out.
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samwsmith1

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Re: JD Williams Catalogues: Fashion World/SimplyBe etc
Reply #57 - Oct 20^th, 2011 at 10:49pm

CJT-80 wrote on Oct 20^th, 2011 at 9:12pm:

@SamWSmith

Have you tried the 0800 number previously mentioned?

Am just curious as to if it still works.

I guess JD Williams have got wind of the numbers being given out.

Sad

I tried 2, I can't remember which ones, one said please redial 0871.... the other said "Calls to house of bath may be monitored or recorded".

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CJT-80 Global Moderator Offline Posts: 1,713 Manchester Gender:	Re: JD Williams Catalogues: Fashion World/SimplyBe etc Reply #58 - Oct 21^st, 2011 at 10:46pm @SamWSmith, As Dave has previously noted House of Bath (HoB) are part of JD Williams and therefore they maybe able to help. Neither I nor my Mum use them any longer.
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samwsmith1

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Re: JD Williams Catalogues: Fashion World/SimplyBe etc
Reply #59 - Oct 22^nd, 2011 at 1:40am

CJT-80 wrote on Oct 21^st, 2011 at 10:46pm:

@SamWSmith,

As Dave has previously noted House of Bath (HoB) are part of JD Williams and therefore they maybe able to help.

Neither I nor my Mum use them any longer.

I just used the live chat in the end as it was easier, as I said before this and a call back request form are available during office hours on the transactions page.

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