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BBC Watchdog now using 020 number (Read 102,853 times)
Freddie
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Re: Pot calling the BBC Watchdog kettle ?
Reply #75 - Oct 10th, 2005 at 9:58pm
 
Now we need to get Mr Wogan to stop describing Children in Need's 0845 number as 'local rate'
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NonGeographicalMan
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Re: Pot calling the BBC Watchdog kettle ?
Reply #76 - Oct 10th, 2005 at 10:36pm
 
Quote:
Now we need to get Mr Wogan to stop describing Children in Need's 0845 number as 'local rate'


I don't think he will be doing that the next time the appeal is on.
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NonGeographicalMan
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Re: Pot calling the BBC Watchdog kettle ?
Reply #77 - Oct 10th, 2005 at 10:39pm
 
Now I am feeling like Dorf because a post someone else made about the BBC You & Yours program using an 0800 number earlier today and my reply to that post saying that I copied in You & Yours on my Watchdog reply have both been deleted from the thread.

What is going on?

ALERT.  ALERT.  HACKER AT WORK Shocked
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bbb_uk
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Re: Pot calling the BBC Watchdog kettle ?
Reply #78 - Oct 12th, 2005 at 9:00am
 
Surprisingly I received a reply from the BBC (not Watchdog though) over my email of congratulations. It reads as follows:-
Quote:
Thank you for your e-mail regarding the new telephone number for 'Watchdog', which was forwarded to this department for reply.

I was pleased to read your very positive comments regarding 'Watchdog's' decision to use a geographical telephone number to contact the programme.  Please be assured that your comments have been registered on a daily log which is widely circulated throughout the BBC among programme makers and senior management.

The BBC is currently examining Ofcom's recommendations and considering its response to their consultation. No pan BBC policy decisions have yet been made. We have a clear policy of not using phone lines with the aim of making a profit (unless it is for charity), and different programmes use different assessments to decide which forms of telecom interactivity are most appropriate for them. Watchdog has decided to adopt a geographic number as they believe it is most appropriate for their audience.

I hope that this will give you a better insight into our position on this matter and would like to take this opportunity to thank you again for contacting the BBC with the strength of your views.

Thank you again for taking the time to contact the BBC.

Regards

BBC Information
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NonGeographicalMan
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Re: Pot calling the BBC Watchdog kettle ?
Reply #79 - Oct 12th, 2005 at 9:24am
 
Quote:
Surprisingly I received a reply from the BBC (not Watchdog though) over my email of congratulations. It reads as follows:-


I must say this was a surprisingly well written and intelligent reply by BBC Information standards showing a strong awareness of matters such as the current Ofcom consultation.

I can only assume it was written by staff working for BBC Information in Glasgow or London as the Belfast BBC Information call and correspondence centre, run by Capita, always seemed to have had an ability only to turn out responses that contained unmitigated lies and untruths about 0870.  Of course it is much easier to be open and more honest when the organisation you work for has finally begun to see and repent the error of some of its ways on this matter.
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bbb_uk
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Re: Pot calling the BBC Watchdog kettle ?
Reply #80 - Oct 12th, 2005 at 9:31am
 
Quote:
I must say this was a surprisingly well written and intelligent reply by BBC Information standards showing a strong awareness of matters such as the current Ofcom consultation...
I mentioned in my original email that the continued use of 0870 numbers by the BBC was against Ofcom recommendations but I didn't tell them about the consultation but they were probably informed by Ofcom in writing I can imagine.  I also said I was sending the email to a well known newspaper so that's probably why they felt they had to respond in case this was mentioned in a news paper.  They did not know which newspaper because I bcc'd them in all in.
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idb
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Re: Pot calling the BBC Watchdog kettle ?
Reply #81 - Oct 12th, 2005 at 11:59pm
 
I don't think this has been posted - here is a BBC FOI response (not one of mine I would point out) to a request specifically regarding Watchdog.

http://www.bbc.co.uk/foi/docs/freedom_of_information/selected_requests_and_respo...

More Beeb FOI at http://www.bbc.co.uk/foi/docs/freedom_of_information.shtml
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NonGeographicalMan
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Re: Pot calling the BBC Watchdog kettle ?
Reply #82 - Oct 13th, 2005 at 12:12am
 
Quote:
I don't think this has been posted - here is a BBC FOI response (not one of mine I would point out) to a request specifically regarding Watchdog.

http://www.bbc.co.uk/foi/docs/freedom_of_information/selected_requests_and_respo...


How do the BBC manage to claims that Questions 1 to 7 are to do with journalism, art and literature and that thus they don't have to answer them? Shocked Quite Incredible.

It seems that the BBC have almost no shame in their ceaseless and relentless attempts to perpetuate the 0870 scamming by any means at their disposal.
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« Last Edit: Oct 13th, 2005 at 12:27am by N/A »  
 
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idb
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Re: Pot calling the BBC Watchdog kettle ?
Reply #83 - Oct 13th, 2005 at 12:16am
 
Quote:
It seems that the BBC have almost no shame in their ceaseless and relentless attempts to perpetuate the 0870 scamming by any means at their disposal.
It also demonstates just how powerful Capita really is in its relationship with HMG.
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NonGeographicalMan
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Re: Pot calling the BBC Watchdog kettle ?
Reply #84 - Oct 13th, 2005 at 12:30am
 
Quote:
It also demonstates just how powerful Capita really is in its relationship with HMG.

So powerful that they can force the BBC to allow its public telephone based interface for viewer comments to be manned by a bunch of sulky and unhelpful halfwits seemingly especially handpicked for their total disinterest in and/or complete incomprehension of practically all policy based broadcasting issues.
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« Last Edit: Oct 13th, 2005 at 12:31am by N/A »  
 
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jimbo2005
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Re: Pot calling the BBC Watchdog kettle ?
Reply #85 - Oct 15th, 2005 at 1:06am
 
Well not sure how long the 0208 number has been in place as well as the 0870, but at least the 0870 number for Watchdog no longer works, and a message on it advises you to ring 0208 535 1000!  Great!!!
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NonGeographicalMan
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Re: Pot calling the BBC Watchdog kettle ?
Reply #86 - Oct 15th, 2005 at 8:20am
 
Quote:
Well not sure how long the 0208 number has been in place as well as the 0870, but at least the 0870 number for Watchdog no longer works, and a message on it advises you to ring 0208 535 1000!  Great!!!


This has to be a first.

Usually they always keep the NGN going too (saying they don't want to inconvenience those who have the old number)
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PeDaSp
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Re: Pot calling the BBC Watchdog kettle ?
Reply #87 - Oct 15th, 2005 at 12:10pm
 
WOW! I'm impressed.

I am one of a number of members who have emailed Watchdog and made FOI requests. Finally the message has got through.

Well done folks.

This shows it is possible for NGN's to be dumped and replaced by geographic numbers.
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« Last Edit: Oct 15th, 2005 at 12:11pm by PeDaSp »  
 
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Re: Pot calling the BBC Watchdog kettle ?
Reply #88 - Oct 15th, 2005 at 12:20pm
 
I have noticed they have corrected the mistake of displaying the number incorrectly on the website as 0208 535 1000 and now have it displayed as 020 8535 1000.
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Dave
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Re: Pot calling the BBC Watchdog kettle ?
Reply #89 - Oct 24th, 2005 at 9:00pm
 
Quote:
I have noticed they have corrected the mistake of displaying the number incorrectly on the website as 0208 535 1000 and now have it displayed as 020 8535 1000.

They have just displayed the number at the end of the programme as 0208.
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