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Parliamentary update (Read 503,007 times)
idb
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Re: Parliamentary update
Reply #270 - Apr 29th, 2008 at 2:29am
 
House of Commons Hansard Written Answers for 24 Apr 2008 (pt 0018)

Departmental Telephone Services

Julia Goldsworthy: To ask the Secretary of State for Justice what (a) 0800, (b) 0845 and (c) 0870 telephone numbers for the public are in use by (i) his Department and (ii) agencies which report to his Department. [200130]

Mr. Wills: The Department and its agencies use 0800, 0845 and 0870 telephone numbers to provide a range of services to the public. These include (but are not limited to) IT support for online queries; complaints, enquiries, recruitment, Land Registry services; and contact with jury offices, summoning centres and courts (county, combined and magistrates).


24 Apr 2008 : Column 2245W

A list of 0800, 0845 and 0870 telephone numbers available for use by the public is detailed as follows:

0800

0800 0156510

0800 0560559

0800 3583506

0800 3121159

0800 3583601

0800 0850982

0800 4320432

0800 5280021

0800 4961125

0800 4961130

0800 4961224

0800 5287708

0800 6920107

0800 6920113

0800 6921333

0845

0845 6045935

0845 3302964

0845 3302962

0845 3302963

0845 3455303

0845 3455484

0845 4565150

0845 4568770

0845 4085302

0845 4085303

0845 4085314

0845 4085315

0845 4085316

0845 4085317

0845 4085318

0845 6000730

0845 6000710

0845 6000736

0845 3771000

0845 6000629

0845 6000788

0845 6000722

0845 4085319

0845 6015889

0845 2232022

0845 6060766

0845 3555567

0845 3555155

0845 4085304

0845 4085305

0845 4085306

0845 4085310

0845 4085311

0845 4085312

0845 4085313

0845 4085322

0845 7045007

0845 7078607

0845 3302900

0845 6000490

0845 6017134

0845 6022064

0845 6066035

0845 6017125

0845 6017136

0845 6017124

0845 6020014

0845 6020016

0845 6015889

0845 7078607

0845 6015935

0845 7045007

0845 6020012

0845 6020015

0845 6020013

0870

0870 2204119

0870 2204120

0870 2204121

0870 2204123

0870 2204124

0870 2204100

0870 2204101

0870 2204102

0870 2204103

0870 2204104

0870 2204105

0870 2204106

0870 2204107

0870 2204108

0870 2204109

0870 2204110

0870 2204111

0870 2204112

0870 2204113

0870 2204114

0870 2204115

0870 2204116

0870 2204117

0870 2204118

0870 2204127

0870 2204128

0870 2204131

0870 2204130

0870 2204129

0870 2204134

0870 2204135

0870 2204136

0870 2204137

0870 2204138

0870 2204139

0870 2204411

0870 2410109

0870 2204126

0870 2204125

0870 2204132

0870 2204133

0870 4960080

0870 2204122

0870 4960094

0870 0108318

0870 0000100

0870 0002121

0870 0000100

0870 0008321

0870 0012020

0870 4960070


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Re: Parliamentary update
Reply #271 - Apr 29th, 2008 at 2:30am
 
House of Commons Hansard Written Answers for 22 Apr 2008 (pt 0004)

Departmental Telephone Services

Julia Goldsworthy: To ask the Secretary of State for Environment, Food and Rural Affairs what (a) 0800, (b) 0845 and (c) 0870 telephone numbers for the public are in use by (i) his Department and (ii) agencies which report to his Department. [200125]

Jonathan Shaw: I refer the hon. Member to the answer I gave to the hon. Member for Wolverhampton, South-West (Rob Marris) on 28 January 2008, Official Report , column 74W.

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Re: Parliamentary update
Reply #272 - Apr 29th, 2008 at 9:37am
 
idb wrote on Apr 29th, 2008 at 2:30am:
House of Commons Hansard Written Answers for 22 Apr 2008 (pt 0004)

Departmental Telephone Services

Julia Goldsworthy: To ask the Secretary of State for Environment, Food and Rural Affairs what (a) 0800, (b) 0845 and (c) 0870 telephone numbers for the public are in use by (i) his Department and (ii) agencies which report to his Department. [200125]

Jonathan Shaw: I refer the hon. Member to the answer I gave to the hon. Member for Wolverhampton, South-West (Rob Marris) on 28 January 2008, Official Report , column 74W.

Why are these supposedly intelligent people still wording their questions so stupidly?

Surely they realise the answer will be meaningless unless another few words (".... why 03 numbers have not yet been implemented to take their place, and when full  compliance with Ofcom and COI recommendations to use 03 numbers and/or publish geographical alternative numbers will be completed." ).
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« Last Edit: Apr 29th, 2008 at 4:29pm by Heinz »  

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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Re: Parliamentary update
Reply #273 - Apr 29th, 2008 at 3:58pm
 
Heinz wrote on Apr 29th, 2008 at 9:37am:
Why are these supposedly intelligent people still wording their questions so stupidly?

I don't think we've had an explanation of the DWP's change of contract whereby it now doesn't receive roughly £700k per anum, as shown here in this answer.

Does it simply let its telco keep it, meaning it's effectively been given a £700k increase? It is therefore allowing its telco to "profiteer".

Or does it receive other services in kind?
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Re: Parliamentary update
Reply #274 - Apr 29th, 2008 at 4:01pm
 
Dave wrote on Apr 29th, 2008 at 3:58pm:
Heinz wrote on Apr 29th, 2008 at 9:37am:
Why are these supposedly intelligent people still wording their questions so stupidly?

I don't think we've had an explanation of the DWP's change of contract whereby it now doesn't receive roughly £700k per anum, as shown here in this answer.

Does it simply let its telco keep it, meaning it's effectively been given a £700k increase? It is therefore allowing its telco to "profiteer".

Or does it receive other services in kind?


Sounds to me like a question for an FOI. Wink
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Re: Parliamentary update
Reply #275 - Apr 30th, 2008 at 12:23am
 
Note, BS alert


House of Commons Hansard Written Answers for 28 Apr 2008 (pt 0005)

Departmental Telephone Services

Julia Goldsworthy: To ask the Secretary of State for International Development what (a) 0800, (b) 0845 and (c) 0870 telephone numbers for the public are used by his Department. [200129]

Gillian Merron(*): DFID has one 0845 number which enables members of the public to call the public enquiry point in East Kilbride from anywhere in the United Kingdom, charged at standard local rates. DFID does not use any 0800 or 0870 numbers.

(*)
Gillian Merron
From Wikipedia, the free encyclopedia
Gillian Joanna Merron (born 12 April 1959) is a politician in the United Kingdom. She is the Labour Member of Parliament for Lincoln. She is currently a Parliamentary Secretary based at the Department for International Development.

Born in Ilford, Essex and educated at Wanstead High School in Wanstead in east London and the University of Lancaster gaining a BSc(Hons) in Management Sciences, she worked as a local government officer and a UNISON and NUPE regional trade union official. She was elected to the House of Commons in May 1997 with a majority of 11,130 (4,613 in 2005). Until 2007, when Quentin Davies defected to the Labour Party, She was Lincolnshire's only Labour MP - and the first since Margaret Beckett had the seat in 1979.

From October 2002 until May 2006 she was a government whip and Lord Commissioner of the Treasury. She then moved to the Department for Transport, where she worked until the reshuffle on 29 June 2007, when she became a minister at the Cabinet Office and the first ever minister of the East Midlands. Following Peter Hain's resignation on 24 January 2008 Merron was reshuffled again, becoming a junior minister in the Department for International Development.



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« Last Edit: Apr 30th, 2008 at 12:27am by idb »  

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Re: Parliamentary update
Reply #276 - Apr 30th, 2008 at 12:25am
 
Part 2: Oral and Written Questions from
Wednesday 30 April 2008

52
Joan Walley (Stoke-on-Trent North): To ask Mr Chancellor of the Exchequer, what the average time was for letters to be sent out by HM Revenue and Customs arising from enquiries to their 0845 enquiry numbers in the latest period for which figures are available.
(203309) 

53
Joan Walley (Stoke-on-Trent North): To ask Mr Chancellor of the Exchequer, how much has been raised by the introduction of the premium rate 0845 telephone number at HM Revenue and Customs; and if he will make a statement.
(203310)
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Re: Parliamentary update
Reply #277 - Apr 30th, 2008 at 11:54pm
 
House of Lords Business

Wednesday 30 April 2008 at 3.00pm

Questions for Written Answer
Tabled on 29 April and due for answer by 13 May.

Lord Taylor of Holbeach to ask Her Majesty’s Government, further to the Written Answer by the Minister of State for Pensions Reform, Mr Mike O’Brien, on 11 March (HC Deb, 207W), whether the cessation of the rebate on 0845 numbers from 14 December 2007 has reduced the cost of calls from pension service customers; and, if not, who is benefiting from it. HL3352

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Re: Parliamentary update
Reply #278 - Apr 30th, 2008 at 11:57pm
 
idb wrote on Apr 30th, 2008 at 11:54pm:
Lord Taylor of Holbeach to ask Her Majesty’s Government, further to the Written Answer by the Minister of State for Pensions Reform, Mr Mike O’Brien, on 11 March (HC Deb, 207W), whether the cessation of the rebate on 0845 numbers from 14 December 2007 has reduced the cost of calls from pension service customers; and, if not, who is benefiting from it. HL3352


At last a sensible and useful Parliamentary question.  Three cheers for Lord Taylor.  Clearly another one to add to the growing list of Parliamentarians who are clearly on our side. Smiley
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Re: Parliamentary update
Reply #279 - Apr 30th, 2008 at 11:59pm
 
idb wrote on Apr 30th, 2008 at 11:54pm:
Lord Taylor of Holbeach to ask Her Majesty’s Government, further to the Written Answer by the Minister of State for Pensions Reform, Mr Mike O’Brien, on 11 March (HC Deb, 207W), whether the cessation of the rebate on 0845 numbers from 14 December 2007 has reduced the cost of calls from pension service customers; and, if not, who is benefiting from it. HL3352

Obviously the cost of calls won't be reduced, but it is nonetheless a very valid question which I would like to know the answer to. See here for a Commons answer where it says DWP received £1,463,738.45 for the period covering 1 October 2005 to 30 November 2007. That's about £700k a year!
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Re: Parliamentary update
Reply #280 - May 1st, 2008 at 12:07am
 
NGMsGhost wrote on Apr 30th, 2008 at 11:57pm:
At last a sensible and useful Parliamentary question.  Three cheers for Lord Taylor.  Clearly another one to add to the growing list of Parliamentarians who are clearly on our side.
Indeed.

John Taylor, Baron Taylor of Holbeach

From Wikipedia, the free encyclopedia

John Derek Taylor (b. November 12, 1943), aka Lord Taylor of Holbeach, is a British Conservative politician who was created "Baron Taylor of Holbeach, of South Holland in the County of Lincolnshire" in May 2006.

Taylor is the son of Percy Otto Taylor and Ethel Brocklehurst. He was educated at Holbeach Primary School in Holbeach, Lincolnshire, St. Felix School in Felixstowe, and at Bedford School in the county town of Bedfordshire.


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Re: Parliamentary update
Reply #281 - May 1st, 2008 at 12:30am
 
idb wrote on Apr 30th, 2008 at 12:23am:
Gillian Merron

From Wikipedia, the free encyclopedia

Gillian Joanna Merron (born 12 April 1959) is a politician in the United Kingdom. She is the Labour Member of Parliament for Lincoln. She is currently a Parliamentary Secretary based at the Department for International Development.

Born in Ilford, Essex and educated at Wanstead High School in Wanstead in east London and the University of Lancaster gaining a BSc(Hons) in Management Sciences, she worked as a local government officer and a UNISON and NUPE regional trade union official. She was elected to the House of Commons in May 1997 with a majority of 11,130 (4,613 in 2005). Until 2007, when Quentin Davies defected to the Labour Party, She was Lincolnshire's only Labour MP - and the first since Margaret Beckett had the seat in 1979.

From October 2002 until May 2006 she was a government whip and Lord Commissioner of the Treasury. She then moved to the Department for Transport, where she worked until the reshuffle on 29 June 2007, when she became a minister at the Cabinet Office and the first ever minister of the East Midlands. Following Peter Hain's resignation on 24 January 2008 Merron was reshuffled again, becoming a junior minister in the Department for International Development.

What really pisses me off is that Ms Merron, given her background as an LGO and TU official, presumably previously championed the exploited & "working classes" (whatever that may mean these days). Nowt wrong with that, however you can be sure that if she was an opposition backbencher/minister, she would have done her research correctly and thus be complaining about these wretched numbers and how  they generate revenue for NEG et al shysters whose deceit is staggering. Not only is the public being scammed, but the spin even gets to the likes of Ms Merron and her illustrious colleagues.
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« Last Edit: May 1st, 2008 at 12:32am by idb »  

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Re: Parliamentary update
Reply #282 - May 1st, 2008 at 12:46am
 
And from www.thepeerage.com/p19838.htm

Quote:
John Derek Taylor, Baron Taylor of Holbeach1
M, #198380, b. 12 November 1943
John Derek Taylor, Baron Taylor of Holbeach|b. 12 Nov 1943|p19838.htm#i198380|Percy Otto Taylor||p19839.htm#i198381|Ethel Brocklehurst||p19839.htm#i198382|||||||||||||

Last Edited=29 Jun 2006
     John Derek Taylor, Baron Taylor of Holbeach was born on 12 November 1943.1 He is the son of Percy Otto Taylor and Ethel Brocklehurst.1 He married Julia Aileen Cunnington, daughter of Leslie Cunnington, in 1968.1
     John Derek Taylor, Baron Taylor of Holbeach was educated at Holbeach Primary School, Holbeach, Lincolnshire, England.1 He was educated at St. Felix School, Felixstowe, Suffolk, England.1 He was educated at Bedford School, Bedford, Bedfordshire, England.1 He was chairman of the National Conservative Convention.1 He was Deputy Chairman of the Conservative Party.1 He was created Baron Taylor of Holbeach, of South Holland in the County of Lincolnshire [U.K. Life Peer] in May 2006.1
     He has two sons.1


I have to say that he doesn't seem to have done that much to deserve a Life Peerage but at least he certainly seems to be making good use of his new found role.
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Re: Parliamentary update
Reply #283 - May 1st, 2008 at 11:13pm
 
House of Commons Hansard Written Answers for 30 Apr 2008 (pt 0007)

NHS: Telephone Services

Julia Goldsworthy: To ask the Secretary of State for Health what guidance his Department provides to (a) primary care trusts and (b) service providers on their use of numbers with the prefix (i) 0845 and (ii) 087. [201794]

Mr. Bradshaw: General medical services (CMS) contractors were banned from using premium rate numbers (09 or 087) via The National Health Service (Primary Medical Services) (Miscellaneous Amendments) Regulations SI 2005 No. 893. The ban came into force in April 2005 but did not include 084 numbers.

On 19 December 2006 the Department wrote to primary care trust chief executives advising them that the Department was reviewing the use of non-geographical telephone numbers in light of the consultation carried out by Ofcom; and re-iterating the Government's position that

“patients should not be expected to pay more than the equivalent of a local call”.

The Department is currently gathering evidence on the use of 0844 numbers in general practice and will consider what further action is necessary in light of that evidence.


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Re: Parliamentary update
Reply #284 - May 2nd, 2008 at 12:41am
 
idb wrote on May 1st, 2008 at 11:13pm:
"The Department is currently gathering evidence on the use of 0844 numbers in general practice and will consider what further action is necessary in light of that evidence."

The exercise expected to end in March is continuing.

The Department of Health has demonstrated a complete misunderstanding of the issues in the past and claims not to know which surgeries are using 084 numbers.

Only MPs have been specifically invited to submit evidence, although communications from citizens have been acknowledged.

Forum members may wish to ensure that whatever action is thought necessary is fully informed by making thier own submissions and soliciting others.
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