SAYNOTO0870.COM - Yodel/Home Delivery Network Ltd (HDNL)

Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Yodel/Home Delivery Network Ltd (HDNL) Reply #105 - Dec 20^th, 2013 at 1:50pm rafi2 wrote on Dec 20^th, 2013 at 10:49am: I am trying to contact the Edinburgh depot ... Do you have the address for the depot? Do you know if it is still at Unit 8a, Newbridge Industrial Estate, Newbridge, EH28 8LD?
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TT

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Yodel Number ?Company In Portugal?
Reply #106 - Jan 3^rd, 2014 at 1:56pm

Hi,i phoned a number on the website for Yodel yesterday the number displayed for Yodel customer service is 0808 1010001 :initially i got a recorded message in English and then a man answered speaking in a foreign language Huh

which turned out to be Portugese? I asked if it was Yodel and in broken English he said no and that it was some other company in Portugal? Shocked

Can you check this out please?

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bigjohn

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Re: Yodel Number ?Company In Portugal?
Reply #107 - Jan 3^rd, 2014 at 7:48pm

TT wrote on Jan 3^rd, 2014 at 1:56pm:

Hi,i phoned a number on the website for Yodel yesterday the number displayed for Yodel customer service is 0808 1010001 :initially i got a recorded message in English and then a man answered speaking in a foreign language Huh

which turned out to be Portugese? I asked if it was Yodel and in broken English he said no and that it was some other company in Portugal? Shocked

Can you check this out please?

Perhaps you misdialed ? i just called it and got a message saying its the number of Yodel special operations division and to ring back during office hours.

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BJ.

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helen030303 Newbie Offline Posts: 1 Gender:	Yodel . co . uk delivery firm Reply #108 - Feb 28^th, 2014 at 3:39pm For Yodel, I tried 0800 904 7776, a number suggested by another user, but got the message that it is no longer in use and I should ring 0844 372 3159
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Yodel . co . uk delivery firm Reply #109 - Feb 28^th, 2014 at 3:45pm helen030303 wrote on Feb 28^th, 2014 at 3:39pm: For Yodel, I tried 0800 904 7776, a number suggested by another user, but got the message that it is no longer in use and I should ring 0844 372 3159 Thanks for reporting this. I've removed the number from the listings.
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Yellowman Newbie Offline Posts: 1 Gender:	Re: Yodel/Home Delivery Network Ltd (HDNL) Reply #110 - May 21^st, 2014 at 11:25am I have tried to contact the Swindon depot number but I understand it was closed down as part of Yodel's depot reorganisation last year. Some of the other depots listed may also be closed now.
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Telco Newbie Offline Posts: 1 Gender:	Yodel number Reply #111 - Jun 23^rd, 2014 at 2:43pm which is the geo number of Yodel customer service?
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CJT-80 Global Moderator Offline Posts: 1,713 Manchester Gender:	Re: Yodel/Home Delivery Network Ltd (HDNL) Reply #112 - Jun 23^rd, 2014 at 9:17pm I have moved your post to this thread on Yodel (HDNL) There are several alternatives listed for the 0844 453 7443 via the search box here: http://www.saynoto0870.com/search.php Please report back any numbers that have any redirect messages on them or that do not work. Thanks.
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pjn1978 Newbie Offline Posts: 2 London Gender:	Re: Yodel/Home Delivery Network Ltd (HDNL) Reply #113 - Jul 17^th, 2014 at 9:20am There is a way to get through to a Human on the 0800 1577777 Number. Press option 1 then option 1 It will ask for a card number, enter 12345678 then it will say error enter card number again, enter 12345678 it will say error and transfer you to an operator
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Mike London

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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #114 - Aug 15^th, 2014 at 5:33pm

####################################################
HOW TO GET THROUGH TO YODEL (YES IT IS POSSIBLE)
####################################################

I just want to thank pjn1978 for his advice here - he is dead right:-

There IS a way to get through to a Human Being (yes, it seems they employ a few) on the 0800 1577777 Number.

Press option 1 then option 1

- that's the option AS IF you had had a delivery card - don't worry you dont' need one: proceed as if you had, and

- It will ask for a card number, so enter 12345678

- it will confirm that (read it back to you) - and ask you to press 1 if correct - so you do so ;

- then it will say it "can't recognise this code"....

- enter 12345678 AGAIN ;

- it will confirm that again (read it back to you) - and ask you to press 1 if correct - so you do so, again;

- then it will say it "can't recognise this code".... AND PUT YOU THROUGH.

HOORAY. Normal humans (sounding tired, from all the moaning callers no doubt.)

I confirm this is TRUE - it WORKS.

Good luck.

###################################################

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victorf12

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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #115 - Sep 24^th, 2014 at 4:45pm

Mike London wrote on Aug 15^th, 2014 at 5:33pm:

####################################################
HOW TO GET THROUGH TO YODEL (YES IT IS POSSIBLE)
####################################################

I just want to thank pjn1978 for his advice here - he is dead right:-

There IS a way to get through to a Human Being (yes, it seems they employ a few) on the 0800 1577777 Number.

Press option 1 then option 1

- that's the option AS IF you had had a delivery card - don't worry you dont' need one: proceed as if you had, and

- It will ask for a card number, so enter 12345678

- it will confirm that (read it back to you) - and ask you to press 1 if correct - so you do so ;

- then it will say it "can't recognise this code"....

- enter 12345678 AGAIN ;

- it will confirm that again (read it back to you) - and ask you to press 1 if correct - so you do so, again;

- then it will say it "can't recognise this code".... AND PUT YOU THROUGH.

HOORAY. Normal humans (sounding tired, from all the moaning callers no doubt.)

I confirm this is TRUE - it WORKS.

Good luck.

###################################################

This is all correct.....just spoke with a 'voice' and the guy was very helpful.....thanks for this info.....

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Foxy

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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #116 - Dec 3^rd, 2014 at 3:12pm

Mike London wrote on Aug 15^th, 2014 at 5:33pm:

####################################################
HOW TO GET THROUGH TO YODEL (YES IT IS POSSIBLE)
####################################################

I just want to thank pjn1978 for his advice here - he is dead right:-

There IS a way to get through to a Human Being (yes, it seems they employ a few) on the 0800 1577777 Number.

Press option 1 then option 1

- that's the option AS IF you had had a delivery card - don't worry you dont' need one: proceed as if you had, and

- It will ask for a card number, so enter 12345678

- it will confirm that (read it back to you) - and ask you to press 1 if correct - so you do so ;

- then it will say it "can't recognise this code"....

- enter 12345678 AGAIN ;

- it will confirm that again (read it back to you) - and ask you to press 1 if correct - so you do so, again;

- then it will say it "can't recognise this code".... AND PUT YOU THROUGH.

HOORAY. Normal humans (sounding tired, from all the moaning callers no doubt.)

I confirm this is TRUE - it WORKS.

Good luck.

###################################################

I can also confirm that this works as at 3rd December 2014. Thanks op! Wink

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Deals, Deals, Deals!!!

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aceatco Newbie Offline Posts: 1 Gender:	Re: Yodel/Home Delivery Network Ltd (HDNL) Reply #117 - Dec 6^th, 2014 at 11:38am Just found this thread after a Google search and used the above method to get through to someone on a Saturday morning. Many thanks to whoever posted it. Whether my three cases of wine turn up today remains to be seen. Hope it travels well, it was on the delivery van all day yesterday!!
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ALLAN

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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #118 - Dec 17^th, 2014 at 7:36pm

After around an hour of failing to get on chat, going in loop on the customer service line, I found this,

####################################################
HOW TO GET THROUGH TO YODEL (YES IT IS POSSIBLE)
####################################################

I just want to thank pjn1978 for his advice here - he is dead right:-

There IS a way to get through to a Human Being (yes, it seems they employ a few) on the 0800 1577777 Number.

Press option 1 then option 1

- that's the option AS IF you had had a delivery card - don't worry you dont' need one: proceed as if you had, and

- It will ask for a card number, so enter 12345678

- it will confirm that (read it back to you) - and ask you to press 1 if correct - so you do so ;

- then it will say it "can't recognise this code"....

- enter 12345678 AGAIN ;

- it will confirm that again (read it back to you) - and ask you to press 1 if correct - so you do so, again;

- then it will say it "can't recognise this code".... AND PUT YOU THROUGH.

HOORAY. Normal humans (sounding tired, from all the moaning callers no doubt.)

I confirm this is TRUE - it WORKS.

Good luck.

Smiley
###################################################

and boy am I glad I did. I can keep some of my hair now. Cheesy

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ZUBZUBUK

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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #119 - Jan 20^th, 2015 at 2:05pm

I tried the advice about putting in 12345678 if no card number but this didn't work even though I put it in twice it just cut me off.

I phoned 0844 372 3159 as also suggested here and got a really nice chap who was very helpful. He also told me that if you press 5 which isn't given as an option it takes you straight through to a human being. I'm giving this here as several of the alternative numbers no longer work so I guess they close all loop holes which allow us to actually speak to them eventually.

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