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Yodel/Home Delivery Network Ltd (HDNL) (Read 498,491 times)
antowen
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #120 - Feb 2nd, 2015 at 9:17am
 
These two numbers for the Stoke-on-Trent depot were flagged as unavailable when I called them today (2nd Feb 2015):

01782 836071
01782 599889


Ant
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #121 - Feb 2nd, 2015 at 5:27pm
 
antowen wrote on Feb 2nd, 2015 at 9:17am:
These two numbers for the Stoke-on-Trent depot were flagged as unavailable when I called them today (2nd Feb 2015):

01782 836071
01782 599889

Ant


Hi antowen,

Thanks for taking the time to register and let us know about an incorrect number.

I can confirm that these entries have now been removed from the website.

Thanks again for bringing this to our attention.

Daniel
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robmar0se
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #122 - Feb 10th, 2015 at 10:18am
 
As none of the said numbers for Gatwick work - discontinued, I guess that Yodel  no longer facilitate any info from local depots.  Not helpful as the chat is usually offline.  Further even if you do use the 12345678 trick, I find that the person at the other end has very little info on whether the parcel is am/pm etc.  So not much good.Yodel are going backwards - compared to DPD. Embarrassed
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pilotpa28
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #123 - Feb 22nd, 2015 at 3:18pm
 
I worked my way down the terrestrial depot numbers a fortnight ago - desperate to speak to someone - and ALL were disconnected.  Currently the only way to get in touch with Yodel is by premium rate  Angry
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bazzerfewi
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #124 - Feb 22nd, 2015 at 4:45pm
 
0800 157 7777

I have contacted Yodel via this number but it is Sunday and they are closed but it gives instructions and a call menu It is worth a try  Smiley

(Admin) - Removed 0844 number as this is a non-genuine third party telephone number
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« Last Edit: Feb 23rd, 2015 at 6:53pm by Forum Admin »  
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bazzerfewi
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #125 - Feb 23rd, 2015 at 1:18pm
 
0800 157 7777

I have just made contact via this number and there is a full menu parcel tracking service but no human intervention Cry

(Admin) - Removed 0844 number as this is a non-genuine third party telephone number
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« Last Edit: Feb 23rd, 2015 at 6:53pm by Forum Admin »  
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Daffodiltulip
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Reply #126 - Apr 29th, 2015 at 2:19pm
 
I'm expecting a delivery by Yodel today.  I tried tracking it last night on their website, but it didn't recognise it or postcode.  I clicked on "contact us" and decided to choose the online chat, which I couldn't find anywhere.  Early this morning I received a text from them saying I could expect them any time before 9p.m!  It's  my day off and I haven't been able to step out of the house yet (it's not 2.15p.m.).  I tried the free number, which is automated, and didn't get anywhere with the information I had and put the telephone down rather than try other things the automation wanted to suggest.  I've tried ringing a few of the geographical numbers from this website, but they have been disconnected.  Does anyone know of any geographical Yodel telephone numbers, or how I can find their online chat facility?
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Daffodiltulip
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #127 - Apr 29th, 2015 at 2:54pm
 
Oops! I missed a digit - however, website info and freephone automated info still only tell me it will be delivered today, with no other option to try and find out approximately when.  So, if anyone knows any working geographical number for Yodel, please let me know.  It's still only 2.55 - there's some of the day left!
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« Last Edit: Apr 29th, 2015 at 2:56pm by Daffodiltulip »  
 
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #128 - Apr 29th, 2015 at 3:06pm
 
Right - I gave in and rang their customer service number 0844 453 7443 - only to find it was the same as the 0800 number (only now I've paid something for it, presumably), and there's no further option.  I re-dialled and said no when asked if I wanted an update on the delivery, answered a few questions, the last reply from me being "I want to speak to someone", only to be put on hold momentarily before a message came on saying the wait would be in excess of five minutes.  And I still couldn't find access to their chat facility on the website.  I may have to reconsider ordering anything from anyone using Yodel as a courier in the future.
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bazzerfewi
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #129 - Apr 29th, 2015 at 3:10pm
 
Try this number it's free 0800 1577777 and it works Smiley
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Daffodiltulip
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #130 - Apr 29th, 2015 at 10:04pm
 
They showed up just before four, but I will definitely be more aware of buying something that will mean a Yodel delivery in future - who's got that sort of time to waste - being expected to sit in from first thing in the morning to 9pm at night.  Fortunately there was still just enough time to go to town to get things done before closing.  But thanks for that number.  If it's something really important and I have to accept it'll be Yodel, it will be helpful.
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bazzerfewi
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #131 - Apr 30th, 2015 at 5:20am
 
Yodel are usually pretty good, it is DHL and another company that merged. They usually leave the parcel with a neighbour if you are not available or try 3 times to diliver Smiley
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #132 - May 21st, 2015 at 9:35am
 
First of all, thank you so much for this site, I have saved so much money and time by using it!

Has anyone come across an 03 number for Yodel? I'm a student at the minute and we don't have a landline, so need to use my mobile to make the call. This is the 3rd or 4th time I've searched the database and Google for an 03 customer service Yodel number to no avail  Undecided

Any help is greatly appreciated!
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leezer3
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #133 - Dec 2nd, 2016 at 2:16pm
 
All listed verified numbers for depots have been disconnected in favour of 020 numbers.

Valid numbers from today:
Truro:
020 3738 2099
Newton Abbot:
020 3738 2532

I also note that the trick of typing in 12345678 for a calling card number will no longer get you a human on the automated system.

ArrowXL:
0808 101 0002 - Disconnected
0808 101 0003 - Valid, refuses to discuss Yodel packages, generally unhelpful.
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CJT-80
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Re: Yodel/Home Delivery Network Ltd (HDNL)
Reply #134 - Dec 4th, 2016 at 9:43am
 
leezer3 wrote on Dec 2nd, 2016 at 2:16pm:
All listed verified numbers for depots have been disconnected in favour of 020 numbers.

Valid numbers from today:
Truro:
020 3738 2099
Newton Abbot:
020 3738 2532

I also note that the trick of typing in 12345678 for a calling card number will no longer get you a human on the automated system.

ArrowXL:
0808 101 0002 - Disconnected
0808 101 0003 - Valid, refuses to discuss Yodel packages, generally unhelpful.


Good Morning leezer3

Thank you for letting us know,

So are you saying that the 020 3738 format appears so far to be the general format Yodel are using for their depots?

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Regards,

CJT-80

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