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More Embarrassment for Carphone. (Read 6,086 times)
moneysavin
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More Embarrassment for Carphone.
Jan 31st, 2007 at 12:54am
 
"Carphone Warehouse today became one of the first companies to be fined for making silent sales calls to homes.
The company, fined £35,000, was one of four firms punished by the telecoms regulator for "causing annoyance"."



http://business.guardian.co.uk/story/0,,2002248,00.html
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« Last Edit: Jan 31st, 2007 at 12:56am by moneysavin »  
 
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nutellajunkie
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Re: More Embarrassment for Carphone.
Reply #1 - Jan 31st, 2007 at 1:44pm
 
May this be the first of the rest!
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NGMsGhost
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Re: More Embarrassment for Carphone.
Reply #2 - Jan 31st, 2007 at 7:58pm
 
But notice how Ofcom is only prepared to confront issues which reflect administrative incompetence by these companies in being able to set up a computerised calling system - an issue which will actually save these companies money in wasted phone calls when they get it fixed.  They will not tackle issues that cost them lots of money like banning 084/7 numbers or flagrantly calling customers who are registered with the TPS with a manned phone call (in the case of Bracken Bay and Space Kitchens).

And I'm sure fines of a few tens of thousands are really likely to put the frighteners up these large companies?  A fine about the same as a quarter of the annual bonus payment for an Ofcom Board Director I would imagine. Angry

On manned calls breaching TPS rules Ofcom passes the buck to the Information Commissioner's Office who are even more totally useless and ineffective than Ofcom only ever sending the scammers polite letters suggesting they might prefer not to do it again! Roll Eyes Cry

The ICO being the same people who now of course have an 0845 number! Shocked
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trubster
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Re: More Embarrassment for Carphone.
Reply #3 - Feb 16th, 2007 at 1:22am
 
Oops, this comes at a bad time for them, to say they forked out millions to buy out AOheLL!!!

only god knows what AOL is going to be like now....

I wonder if you will have there staff in the high street jumping out of CPW shops to con you into a CONtract...
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moneysavin
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Re: More Embarrassment for Carphone.
Reply #4 - Feb 19th, 2007 at 2:15am
 
trubster wrote on Feb 16th, 2007 at 1:22am:
I wonder if you will have there staff in the high street jumping out of CPW shops to con you into a CONtract...


Went into one of their stores today. They have started to push AOL big time .Point of sale material every where.

http://www.mobiletoday.co.uk/content/15725.asp?men=2&sub=3
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NGMsGhost
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Re: More Embarrassment for Carphone.
Reply #5 - Feb 19th, 2007 at 3:07am
 
moneysavin wrote on Feb 19th, 2007 at 2:15am:
Went into one of their stores today. They have started to push AOL big time .Point of sale material every where.

http://www.mobiletoday.co.uk/content/15725.asp?men=2&sub=3


So the point of buying AOL is to use their much better brand name to try to hide the desultory and appalling reputation for which all of TalkTalk's LLU broadband product is now so justly infamous. Wink
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