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PETITION to No. 10 - Prevent doctors using 0844 (Read 234,503 times)
loddon
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Re: PETITION to No. 10 - Prevent doctors using 084
Reply #225 - Mar 14th, 2010 at 3:50pm
 
evenasus wrote on Mar 13th, 2010 at 9:23am:
[
size=12]My daughter-in-law had to ring this surgery last month when my grandson was very ill. She was worried sick and didn't think about the cost of the call - or calls as it turned out. She started ringing at 8am but she didn't know that the phone wasn't answered until 8'15am. She received her phone bill yesterday. Those calls cost her £3. 90!  Shocked This is disgusting! How can doctors MAKE money out of their patients.  Angry Are they not paid enough already!
[/size]


evenasus  I believe you have been sent a private message.   To read any private message --- first make sure you are logged in, then look at the top left of any page in this Forum and you will see a note of private messages for you, just click on there to read them.   Regards, loddon.
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SilentCallsVictim
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aka NHS.Patient, DH_fairtelecoms

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Re: PETITION to No. 10 - Prevent doctors using 084
Reply #226 - Mar 19th, 2010 at 10:43am
 
A briefing on the current situation is published:

Will the BMA be able to beat the government by enabling GPs to continue using expensive telephone numbers?

This will be very widely circulated as a briefing and commentary.

Members may wish to discuss any aspect of this in response. Please email or PM me with any tactical suggestions that may be best not discussed in this public forum.
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loddon
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Re: PETITION to No. 10 - Prevent doctors using 084
Reply #227 - Mar 30th, 2010 at 11:26am
 
THIS IS REALLY IMPORTANT.


I would like to ask a general question of all readers and contributors to this Forum who have a particular interest in the problem of doctors (GPs) using 0845 and 0844 numbers.

Some assiduous people have managed to find out the geographic number which lies behind their own GP's much disliked 0844 and 0845.    I ask all the of you who are lucky enough to be able to use an alternative geographic number HOW WELL DOES IT WORK FOR YOU?    
Have you noticed any differences between when you use the geo number and when you use the 084 number?
Have you found any particular problems?
Have you found any improvements or benefits?
Is the phone answered any differently when you use the geo number?

This is a terribly important matter and I hope as many people as possible will respond.    We really need to get as much information as possible on this.    If anybody wishes they are most welcome to respond to me by private message if they do not want to say things in the open Forum.

All feedback and information will be treated confidentially if you ask, and will be invalualble to us in our ongoing campaign about GP's numbers.

Please respond as fully as you can and MANY THANKS for your help. 

Best wishes to all NHS patients in their battle to avoid 084 numbers.
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« Last Edit: Mar 30th, 2010 at 11:33am by loddon »  
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Keith
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Re: PETITION to No. 10 - Prevent doctors using 084
Reply #228 - Mar 30th, 2010 at 1:51pm
 
My doctor gives out an 0870 number for overseas calls so I use that (I'm on BT). It gets through to the same set of options and messages.

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derrick
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Re: PETITION to No. 10 - Prevent doctors using 084
Reply #229 - Mar 31st, 2010 at 11:35am
 
Just in case it is missed on your other post in the Geographical Requests thread.

My surgery still has the geo number it had before they introduced their 0844 number, in fact it is on some, (?), doctors prescriptions! and on their website, although in the practice they have a scrolling board with various info on it including the "new" 0844 number.

I use the geo number when I need to phone them so cannot comment on how the 0844 works.

When I use the geo number it is answered pretty quickly by a human with them saying hello then the name of the practice, I then can ask whatever I like really, including booking an appointment.

So all in all it works well for me.
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