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Sky Customer Services (Read 2,765,300 times)

montleberry Newbie Offline Posts: 1 Location: Macclesfield Joined: Jan 3^rd, 2007 Gender:	Re: Sky Customer Services Reply #165 - Jan 3^rd, 2007 at 1:08pm	Print Post
	I also just dialled the 0800 number, successfully. However, when following the menu selections for customer services the first time I was told this service was unavailable. So I tried a different selection (I chose `cancellations' I think) and it worked fine. But now while writing this, I tried the customer services choice again and it worked fine too, so I don't know what happened the first time!


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Smasher Senior Member Offline Posts: 346 Location: UK Joined: Mar 22^nd, 2005	Re: Sky Customer Services Reply #166 - Jan 3^rd, 2007 at 2:42pm	Print Post
	Hey thanks Dave - this one works fine - great find (how did you find it out of interest?) Smasher


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Dave Global Moderator Offline Posts: 9,902 Location: Yorkshire Joined: Apr 29^th, 2004 Gender:	Re: Sky Customer Services Reply #167 - Jan 3^rd, 2007 at 7:57pm	Print Post
	Smasher wrote on Jan 3^rd, 2007 at 2:42pm: Hey thanks Dave - this one works fine - great find (how did you find it out of interest?) It was posted a while ago on this thread. Read back and you will see.


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seinfeld Newbie Offline Posts: 1 Joined: Jan 8^th, 2007	Re: Sky Customer Services Reply #168 - Jan 8^th, 2007 at 12:41pm	Print Post
	Hello Any chance i could have the 0800 number, i live in Spain and i can get free 0800 call on skype otherwise it will cost me a fortune ringing the 08702 number Thanks For The Help.


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4PetesSake Junior Member Offline Why Pay More? Posts: 98 Location: Northamptonshire Joined: Sep 8^th, 2006 Gender:	Re: Sky Customer Services Reply #169 - Jan 9^th, 2007 at 9:37am	Print Post
	seinfeld wrote on Jan 8^th, 2007 at 12:41pm: Hello Any chance i could have the 0800 number, i live in Spain and i can get free 0800 call on skype otherwise it will cost me a fortune ringing the 08702 number Thanks For The Help. See posts 208 and 209 on the the previous page, page 14.


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Caff68 Newbie Offline Posts: 1 Joined: Jan 9^th, 2007	Re: Sky Customer Services Reply #170 - Jan 9^th, 2007 at 3:54pm	Print Post
	Hi all; just got through to Sky ok through cancellations/turnaround (whatever that means!) meaning to cancel my subscription. Got talked out of it - of course! - but did secure FREE engineer call-out (was initailly offered half-price - £30!! - and declined). I'll cancel my subsciption later, once it's working properly; then I'll at least be able to watch the freeview channels - which currently don't work if it's raining (which is most of the time at the moment)!! The customer "advisor" would only give me 0870 numbers, incidentally: she told me there were none when I asked her for an alternative to an 0870 number - which was pretty amusing given that I had got through to her on the 0800 number in the first place!!! :D


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Smasher Senior Member Offline Posts: 346 Location: UK Joined: Mar 22^nd, 2005	Re: Sky Customer Services Reply #171 - Jan 13^th, 2007 at 2:07pm	Print Post
	Trying 0800 015 2595 but it rings 3-times before the BT message advises me "The other person has hung up". I've tried it continually for the last 30 mins and either got a busy tone or this...


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blowpipe Newbie Offline Posts: 3 Joined: Jan 20^th, 2007	Re: Sky Customer Services Reply #172 - Jan 20^th, 2007 at 12:50pm	Print Post
	Hi all, just found this site after an 'interesting' experience with Sky customer services. Their offer to give you a credit of £10 by ordering online falls short as the system then wouldn't let me complete the order! A call (via the 08706 number ) then gets me referred back to Sky customer servives on their other pricey number. Looks like they're trying to claw their money back, so it's not such a good offer after all...... Can anyone help me with the current freephone number via PM? I appreciate I'm new on the site, but any help gratefully received. Thanks, Paul


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4PetesSake Junior Member Offline Why Pay More? Posts: 98 Location: Northamptonshire Joined: Sep 8^th, 2006 Gender:	Re: Sky Customer Services Reply #173 - Jan 21^st, 2007 at 2:15pm	Print Post
	blowpipe wrote on Jan 20^th, 2007 at 12:50pm: Hi all, just found this site after an 'interesting' experience with Sky customer services. Their offer to give you a credit of £10 by ordering online falls short as the system then wouldn't let me complete the order! A call (via the 08706 number ) then gets me referred back to Sky customer servives on their other pricey number. Looks like they're trying to claw their money back, so it's not such a good offer after all...... Can anyone help me with the current freephone number via PM? I appreciate I'm new on the site, but any help gratefully received. Thanks, Paul See posts 208 and 209 on the the previous page, page 14.


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poppikins Newbie Offline Posts: 7 Joined: Jan 28^th, 2007	Re: Sky Customer Services Reply #174 - Jan 29^th, 2007 at 11:50am	Print Post
	Since we bought a digibox with viewing card and dish installation from Sky three years ago I have been grappling with them on their 0870 numbers as it does not provide the promised ITV3, Channel 4 and TCM. It is scandalous that you have to pay on these expensive 0870 numbers for the providers’ service failures. Sky is really the most awful company to deal with and after holding on their 0870 menus for over 30 minutes at a time as soon as we say we don’t have a contract just the installation they are either unwilling or unable to help. Having spent over £100 in 0870 phone calls (together with a great deal of stress) I was just about to give up. Then I found the Freephone number on this brilliant site. Well done everybody.


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kjtrading Newbie Offline Posts: 2 Joined: Jan 29^th, 2007	Re: Sky Customer Services Reply #175 - Jan 29^th, 2007 at 10:10pm	Print Post
	I have just used this FREEPHONE number!!!! 08000512595 and it works. I found it after lots of looking on this page http://www.ixat.net/Default.asp?PageID=21&PostID=8406 ; Hope this helps. Please let us know
	« Last Edit: Jan 29^th, 2007 at 10:11pm by kjtrading »

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chrisastin Newbie Offline Posts: 1 Location: st annes Joined: Feb 7^th, 2007 Gender:	Re: Sky Customer Services Reply #176 - Feb 7^th, 2007 at 12:26pm	Print Post
	this number works great


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blowpipe Newbie Offline Posts: 3 Joined: Jan 20^th, 2007	Re: Sky Customer Services Reply #177 - Feb 10^th, 2007 at 3:03pm	Print Post
	blowpipe wrote on Jan 20^th, 2007 at 12:50pm: Hi all, just found this site after an 'interesting' experience with Sky customer services. Their offer to give you a credit of £10 by ordering online falls short as the system then wouldn't let me complete the order! A call (via the 08706 number ) then gets me referred back to Sky customer servives on their other pricey number. Looks like they're trying to claw their money back, so it's not such a good offer after all...... Can anyone help me with the current freephone number via PM? I appreciate I'm new on the site, but any help gratefully received. Thanks, Paul Cruz, Many thanks for your PM. Just used the number today as the brand new handset for Sky+ packed up. Straight thruogh to customer services who were actually very helpful. Cheers again, Paul


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Dave Global Moderator Offline Posts: 9,902 Location: Yorkshire Joined: Apr 29^th, 2004 Gender:	Re: Sky Customer Services Reply #178 - Feb 12^th, 2007 at 9:06pm	Print Post
	Stumbled on 01506 831867 which may be of use.


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Nick66 Newbie Offline Posts: 2 Joined: Feb 13^th, 2007	Re: Sky Customer Services Reply #179 - Feb 13^th, 2007 at 12:01pm	Print Post
	I tried the 0800 0512595 number but I got a message saying "one of our departments has tried to contact you, you need take no further action" or words to that effect and then I was cut off. Anyone else had this?


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