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Hall of Fame (including Hall of Shame) (Read 346,124 times)
allegro
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Re: Hall of Fame (including Hall of Shame)
Reply #30 - Feb 25th, 2009 at 5:19pm
 
Plusnet, an ISP owned by BT, used to publish their geographic numbers alongside their 0845 numbers. They also used to occasionally boast about having geo numbers as being an advantage to customers. Looks like they've changed their minds. The geo numbers have gone from the home page and everywhere I've looked too.

http://www.plus.net/

Their new broadband packages are in some ways not as good as their old ones though for some the basic £5.99/month (depends on where you live) could be attractive. Shame it's on an 18 month contract.
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jgxenite
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Re: Hall of Fame (including Hall of Shame)
Reply #31 - Feb 25th, 2009 at 5:28pm
 
allegro wrote on Feb 25th, 2009 at 5:19pm:
Plusnet, an ISP owned by BT, used to publish their geographic numbers alongside their 0845 numbers...


Checking their main support page, the 0114 numbers are listed alongside the 0845 numbers - http://www.plus.net/support/index.shtml
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allegro
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Re: Hall of Fame (including Hall of Shame)
Reply #32 - Feb 26th, 2009 at 7:29am
 
Agreed, it is still on that page. Used to be almost everywhere on their website. I wonder if this is a change in policy (related to BT giving free calls to 0845?) or simply an oversight during a revamp of their website.
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Re: Hall of Fame (including Hall of Shame)
Reply #33 - Feb 26th, 2009 at 9:46am
 
I'm guessing they just thought there wasn't much point having it all over the website, as anyone who needed to contact them for support would check the support page anyway.
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SilentCallsVictim
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Re: Hall of Fame (including Hall of Shame)
Reply #34 - Feb 26th, 2009 at 10:03am
 
jgxenite wrote on Feb 26th, 2009 at 9:46am:
I'm guessing they just thought there wasn't much point having it all over the website, as anyone who needed to contact them for support would check the support page anyway.

You are perhaps being generous.

Let us keep a watch out for increased promotion of 0845 numbers as "free from BT - no alternative required". This is a very competitive market and BT will have to work very hard to counter the criticism it will get when its 1 April price rises come into effect.
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allegro
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Re: Hall of Fame (including Hall of Shame)
Reply #35 - Feb 27th, 2009 at 7:28am
 
Looks like it's a bit more subtle. See this thread on thinkbroadband (I am ppppenguin99 in that forum)  http://forums.thinkbroadband.com/showflat.php?Board=plusnet&Number=3582269&vc=1 and this page on Plusnet http://community.plus.net/blog/2008/11/25/the-plusnet-csc-telephone-system/ Plusnet clearly acknowledge the benefit of geo but claim to have routing requirements that need non-geo. They are thinking about an 03xx solution.
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jimjim
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Re: Hall of Fame (including Hall of Shame)
Reply #36 - Mar 21st, 2009 at 8:06am
 
Another company for The Hall of Shame.

Travelbag , have changed from an 0870 number to a 0871.

From their website.  Call us for free on 0871 etc  Shocked
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« Last Edit: Mar 21st, 2009 at 8:07am by jimjim »  
 
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derrick
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Re: Hall of Fame (including Hall of Shame)
Reply #37 - Mar 21st, 2009 at 4:53pm
 
jimjim wrote on Mar 21st, 2009 at 8:06am:
Another company for The Hall of Shame.

Travelbag , have changed from an 0870 number to a 0871.

From their website.  Call us for free on 0871 etc  Shocked



From their site on the front page ; - http://www.travelbag.co.uk/

"Calls to 0871 numbers will cost up to 10p per minute. Other providers and mobile rates may vary, please check your contract for prices."


Not correct, but doesn't say "free"

However on the page I think you are quoting from, http://www.travelbag.co.uk/ContactUs/index.html , it also has the international number that you can call at geo rates,
"+44 (0) 203 139 7427 from outside the UK."
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Dave
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Re: Hall of Fame (including Hall of Shame)
Reply #38 - Aug 17th, 2009 at 9:26am
 
A tribute to Reel Cinemas that it has changed its one automated booking line for use across all its branches from 0870 801 0870 to 01509 221155. Odeon, Vue and others should sit up and take note.
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« Last Edit: Aug 17th, 2009 at 9:29am by Dave »  
 
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Dave
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Re: Hall of Fame (including Hall of Shame)
Reply #39 - Aug 19th, 2009 at 11:47pm
 
Philips Electronics UK has now dumped its 0870 900 9070 number in favour of 0800 331 6015. More details at www.philips.co.uk/support
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catj
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Re: Hall of Fame (including Hall of Shame)
Reply #40 - Aug 20th, 2009 at 11:06pm
 
Quote:
it also has the international number that you can call at geo rates, "+44 (0) 203 139 7427 from outside the UK."


That number is likely more readily recognised as:    (020)    3139   7424.       Smiley                                   [ +44   20   3139   7424 ]
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« Last Edit: Aug 20th, 2009 at 11:07pm by catj »  
 
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Dave
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Thumbs up to Richer Sounds
Reply #41 - Oct 9th, 2009 at 11:56am
 
Richer Sounds, a national chain of Hi-Fi shops now has 0333 numbers for all its branches, as well as its main customer service helpline.

On each store's page, below its 0333 number, it states:

Quote:
03 NUMBERS ARE NOT PREMIUM RATE NUMBERS! 03 numbers connect you directly to the store you call and are charged at the same rate as you are charged for numbers starting 01 and 02.

If the store is very busy you may be transferred to our central support team at no additional charge. 03 numbers are included in all bundle rates for mobile phones and landlines.
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Re: Thumbs up to Richer Sounds
Reply #42 - Oct 9th, 2009 at 12:34pm
 
Dave wrote on Oct 9th, 2009 at 11:56am:
Richer Sounds, a national chain of Hi-Fi shops now has 0333 numbers for all its branches, as well as its main customer service helpline.

On each store's page, below its 0333 number, it states:

Quote:
03 NUMBERS ARE NOT PREMIUM RATE NUMBERS! 03 numbers connect you directly to the store you call and are charged at the same rate as you are charged for numbers starting 01 and 02.

If the store is very busy you may be transferred to our central support team at no additional charge. 03 numbers are included in all bundle rates for mobile phones and landlines.



I do hope that this had something to do with this thread on MSE.COM re posts #14,22,23,24,25.

My last comment on  reply #25 was :- "Best solution to confirm an ethical company? Ditch the 0845! If you receive no benefit from it? then stop your telco receiving the benefit and use a geo number!"
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Dave
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Re: Hall of Fame (including Hall of Shame)
Reply #43 - Nov 6th, 2009 at 6:17pm
 
Well done to 3663 First for Foodservice for changing its 0870 3663 xxx numbers for 0370 3663 xxx.  Smiley
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Dave
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Re: Hall of Fame (including Hall of Shame)
Reply #44 - Nov 23rd, 2009 at 3:25pm
 
Aston Villa FC has 0800 numbers for its ticket office and some other departments. All other numbers are 0121 geographicals.

Previously, it had 0871 numbers for switchboard and the ticket office, as the two entries in our database show.
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