SAYNOTO0870.COM - GPs all over England (not just in South Yorkshire)

DemiDee

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Re: Doctors Surgeries
Reply #345 - Feb 24^th, 2010 at 9:58am

Like most on here, I am appalled that we are not only charged for a call when booking a doctor's appointment, but that we often have to wait an extremely long time on the phone. I cannot count the amount of times I've had to wait as 'caller 15', listening to music whilst the queue goes down. NOT nice when you are feeling ill and/or suffer from anxiety!

I'm not sure whether anyone here can help, but I'm looking for an alternative number for Leicester's Clarendon Park Medical Centre on Clarendon Park Rd. It used to be 0116-2705049 but changed some years ago, when these alternative numbers first came into force. I have been unsuccessful so far in finding any landline number for this surgery.

Thanks all. I love this site!

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Dave

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Re: Doctors Surgeries
Reply #346 - Feb 24^th, 2010 at 10:45am

DemiDee wrote on Feb 24^th, 2010 at 9:58am:

I'm not sure whether anyone here can help, but I'm looking for an alternative number for Leicester's Clarendon Park Medical Centre on Clarendon Park Rd. It used to be 0116-2705049 but changed some years ago, when these alternative numbers first came into force. I have been unsuccessful so far in finding any landline number for this surgery.

I see you posted a request for this about a year ago, so please look on there and post responses on there.

Refer above to my comments in reply #52. Look around the surgery for clues.

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« Last Edit: Feb 24^th, 2010 at 10:46am by Dave »

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DemiDee Newbie Offline Posts: 7 Gender:	Re: Doctors Surgeries Reply #347 - Feb 24^th, 2010 at 10:51am Thanks, Dave. You obviously have a much better memory than I do! I'll go and take a look now....
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dingo Newbie Offline Posts: 3	Friarsgate Practice Winchester Reply #348 - Mar 6^th, 2010 at 6:18pm I managed to work out that their geog. number is 01962 871730
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Friarsgate Practice Winchester Reply #349 - Mar 6^th, 2010 at 6:43pm dingo wrote on Mar 6^th, 2010 at 6:18pm: I managed to work out that their geog. number is 01962 871730 Hi and welcome to SAYNOTO0870.COM. Thanks for this. I've added it to the database for others to use.
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lottie1

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Re: Doctors Surgeries
Reply #350 - Mar 22^nd, 2010 at 11:20am

I totaly agree it's outragious this 0844 for surgeries.

Be warned though! I spent an hr one morning trying to get through to my surgery and had the engaged tone all the time.

To my horror I was charged for this, for every time I connected to be told that the surgery is engaged please try later I was charged Angry

.

When I spoke to one of the receptionists she told me they are having loads complaints about this.

They are not silly are they? I am with bt so get o845 and 0870 no's for free, no wonder! they know company's are changing to 0844 so they are not giving much away.

I bet company's have someone going through the say no list and as soon as they see an alternative no they close it down.

I have a free phone no for a certain co Wink

but will not post it cos I know it will be changed.

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Dave

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Re: Doctors Surgeries
Reply #351 - Mar 22^nd, 2010 at 12:41pm

lottie1 wrote on Mar 22^nd, 2010 at 11:20am:

I totaly agree it's outragious this 0844 for surgeries.

Be warned though! I spent an hr one morning trying to get through to my surgery and had the engaged tone all the time.

To my horror I was charged for this, for every time I connected to be told that the surgery is engaged please try later I was charged Angry

.

Hi lottie1 and welcome to SAYNOTO0870.COM.

Perhaps you would like to post its details and we will see if we can work out what the proper 01/02 number is.

lottie1 wrote on Mar 22^nd, 2010 at 11:20am:

… I am with bt so get o845 and 0870 no's for free, no wonder! they know company's are changing to 0844 so they are not giving much away.

The cost to the telephone companies we make our calls with are much higher when their customers phone 0844 numbers than they are for 0845 and 0870 ones. So any inclusion of 0844 calls in packages is very extremely unlikely. There are a number of other reasons why it is nigh-on totally unlikely that telcos would ever do this, but I won't go into them now.

The GPs chose to take subsidy from patients (callers) and that is generally reflected in higher charges to callers. This will still be the case if GPs' numbers are included in packages, where the cost of subscribing to those packages will rise.

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« Last Edit: Mar 22^nd, 2010 at 12:50pm by Dave »

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lottie1 Newbie Offline Posts: 4	Re: Doctors Surgeries Reply #352 - Mar 22^nd, 2010 at 12:57pm Hi Dave. The surgery is MANOR PLACE SURGERY LONDON SE17. TEL 0844 477 3699. I did go on to the main page to search but nothing came up. Thanks
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Dave

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Re: Doctors Surgeries
Reply #353 - Mar 22^nd, 2010 at 1:50pm

lottie1 wrote on Mar 22^nd, 2010 at 12:57pm:

Hi Dave. The surgery is MANOR PLACE SURGERY LONDON SE17.

TEL 0844 477 3699.

The surgery's website is www.manorplacesurgery.nhs.uk

Its address is:

1 Manor Place
London
SE17 3BD

It operates three 0844 numbers:

Telephone: 0844 477 3699
Fax: 0844 477 3698
Health Visitors: 0844 477 3954

Some pages give 020 7703 3988 as the number for Manor Place Surgery.

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lottie1 Newbie Offline Posts: 4	Re: Doctors Surgeries Reply #354 - Mar 22^nd, 2010 at 1:53pm Thanks Dave! That 01 no is the old one not working anymore I do my appointments etc by e-mail now.
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Dave

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Re: Doctors Surgeries
Reply #355 - Mar 22^nd, 2010 at 2:00pm

lottie1 wrote on Mar 22^nd, 2010 at 1:53pm:

I do my appointments etc by e-mail now. Wink

I have added an entry to the database with a note to say that appointments can be made online and to refer to the surgery's website for more information.

In the mean time, have a look at my previous posting for some tips on how you might find out the proper number for your surgery. Wink

Should you find it, let us know and I will add it to the database.

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Dave

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Re: Doctors Surgeries
Reply #356 - Mar 22^nd, 2010 at 2:30pm

lottie1 wrote on Mar 22^nd, 2010 at 12:57pm:

Hi Dave. The surgery is MANOR PLACE SURGERY LONDON SE17.

TEL 0844 477 3699.

Further to my previous posting, I see that some staff at Manor Place Surgery also work at Sir John Kirk Close Surgery. Huh

Paul Hillman is practice manager for both and Dr Venetia Herzmark and Dr Jonty Heaversedge who are partners at Manor Place also practice at Sir John Kirk Close.

Dr Heaversedge has worked on a number of BBC programmes.

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« Last Edit: Mar 22^nd, 2010 at 2:33pm by Dave »

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lottie1 Newbie Offline Posts: 4	Re: Doctors Surgeries Reply #357 - Mar 23^rd, 2010 at 8:52am Dave! What a clever bunny you are . This Sir John Kirk surgery is 5 mins from my door and I was not aware that that either of my Docs also practised there. I am going to try and change surgerys now as it would be more conveniant for me and they have a normal tel no. Milk moniter for the day I award to you. Thanks Lottie.
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Dave

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Re: Doctors Surgeries
Reply #358 - Mar 23^rd, 2010 at 11:09am

lottie1 wrote on Mar 23^rd, 2010 at 8:52am:

Dave! What a clever bunny you are Cheesy

.

This Sir John Kirk surgery is 5 mins from my door and I was not aware that that either of my Docs also practised there.

I am going to try and change surgerys now as it would be more conveniant for me and they have a normal tel no.

Milk moniter for the day I award to you. Grin

Thanks Lottie.

Happy to help. I was looking for an alternative number and I found you an alternative surgery. Grin

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loddon

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Re: Doctors Surgeries
Reply #359 - Mar 30^th, 2010 at 11:24am

THIS IS REALLY IMPORTANT.

I would like to ask a general question of all readers and contributors to this Forum who have a particular interest in the problem of doctors (GPs) using 0845 and 0844 numbers.

Some assiduous people have managed to find out the geographic number which lies behind their own GP's much disliked 0844 and 0845. I ask all the of you who are lucky enough to be able to use an alternative geographic number HOW WELL DOES IT WORK FOR YOU?
Have you noticed any differences between when you use the geo number and when you use the 084 number?
Have you found any particular problems?
Have you found any improvements or benefits?
Is the phone answered any differently when you use the geo number?

This is a terribly important matter and I hope as many people as possible will respond. We really need to get as much information as possible on this. If anybody wishes they are most welcome to respond to me by private message if they do not want to say things in the open Forum.

All feedback and information will be treated confidentially if you ask, and will be invalualble to us in our ongoing campaign about GP's numbers.

Please respond as fully as you can and MANY THANKS for your help.

Best wishes to all NHS patients in their battle to avoid 084 numbers.

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