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Sky Customer Services (Read 2,040,501 times)
Dave
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Re: Sky Customer Services
Reply #690 - Mar 12th, 2009 at 6:18pm
 
jamesbond wrote on Mar 12th, 2009 at 4:41pm:
The number +35381719819 can be dialled via 18185, 1899 or even if you sign up to Alpha Telecom, then you will be charged about 2p per minute.  The whole idea of using this international number was to circum vent the other non geographic numbers, however individual members are now finding geographic numbers.

The number is +353 818719822 which is an Irish 0818 number which is their equivalent of 0870.  Lips Sealed

See www.saynoto1890.com
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Heinz
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Re: Sky Customer Services
Reply #691 - Mar 12th, 2009 at 7:06pm
 
dawnydancer wrote on Mar 12th, 2009 at 12:06pm:
.... is there any way I can get my money back ?!

It looks like suing james bond is your best bet.
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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Dave
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Re: Sky Customer Services
Reply #692 - Mar 12th, 2009 at 8:58pm
 
dawnydancer wrote on Mar 12th, 2009 at 12:06pm:
+35381719819 . This number is listed on this site is a number for sky tv under the 01/02/03 column which I thought was free from my mobile minutes. My bill has come in and I have been charged international call rates !! My bill is over £100 !! Can this number be removed and is there any way I can get my money back ?!

As I said above, this is an Irish number as indicated by the +353. This means that it is an international number.

It is also a 0818 number which is their equivalent to the UK's 0870. So providers might charge above the rate they charge for a call to an Irish landline.

I am not sure why we are listing these rip-off numbers. I have removed this entry.
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« Last Edit: Mar 12th, 2009 at 9:05pm by Dave »  
 
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NGMsGhost
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Re: Sky Customer Services
Reply #693 - Mar 21st, 2009 at 6:05pm
 
Dave wrote on Mar 12th, 2009 at 8:58pm:
I am not sure why we are listing these rip-off numbers. I have removed this entry.


Presumably because some cheap UK call providers were letting you call the number for less than the 5p per minute to call an 0844. Wink

But they were clearly only meant to be used as a last resort if none of the UK geographic numbers for Sky were currently working.

Inevitably with this website now having a much larger and more unsophisticated user base any international numbers need to be hedged round with lots of caveats about them only being cheaper for some particular callers on landlines and never when called from a mobile phone.
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NGMsGhost
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Sky Now To Ripoff SkyTalk Customers Calling Sky
Reply #694 - Mar 24th, 2009 at 2:09pm
 
Anyone subscribed to this thread will I am sure be interested in the news that Sky is to start charging its own Sky Talk customers for calling Sky's 0844 customer services numbers in the weekday daytime.

Talk about luring people on to Sky Talk under false pretences.  Is there no limit to the depths to which Sky will stoop to try and scam its customers. Shocked Angry Smiley

See www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1237805462 to discuss this further.
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« Last Edit: Mar 24th, 2009 at 2:11pm by NGMsGhost »  

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traderup
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Re: Sky Customer Services
Reply #695 - Mar 26th, 2009 at 6:37am
 
ewire wrote on Mar 10th, 2009 at 12:00pm:
01506 831069 worked on 10th march 2009

Press **
Option 5 (all other queries)
Enter phone number or just wait to be transferred


This number worked well for me 01506 831069 on 25/03/08
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PoochJD
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Re: Sky Customer Services
Reply #696 - Mar 27th, 2009 at 7:11pm
 
Hi,

This number - 01506 831069 now simply chucks you out of the system, once you've pressed * * and selected option 1. It then tells you to dial the 08702 number!  Angry At least, that's what's just happened to me - 7:10pm on Friday 27th March 2009. However, if you select option 5, and don't enter any phone number, then it connects you!  Cool


Pooch
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« Last Edit: Mar 27th, 2009 at 7:15pm by PoochJD »  
 
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albion_andy
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Re: Sky Customer Services
Reply #697 - Mar 30th, 2009 at 12:04pm
 
Just used 01506 421722 to change details on my sky account.

Worked a treat!! Smiley

Took a few minutes to go thru the menu then 20 minutes talking to customer services.

Well done saynoto0870 Grin
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mattw_02uk
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Re: Sky Customer Services
Reply #698 - Mar 30th, 2009 at 1:16pm
 
just thought i would let people know that the numbr i provided previously is still working

paid my bill to day, the number is 01506 421722
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soulmaster
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Re: Sky Customer Services
Reply #699 - Mar 30th, 2009 at 1:26pm
 
yep can confirm the above number worked a treat, didn`t even get much of a hard sell!
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Expostie
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Re: Sky Customer Services
Reply #700 - Apr 2nd, 2009 at 7:31pm
 
No I tried today worked a treat & cancelled my multi room
Thanks saynoto 0870

Smiley

PoochJD wrote on Mar 27th, 2009 at 7:11pm:
Hi,

This number - 01506 831069 now simply chucks you out of the system, once you've pressed * * and selected option 1. It then tells you to dial the 08702 number!  Angry At least, that's what's just happened to me - 7:10pm on Friday 27th March 2009. However, if you select option 5, and don't enter any phone number, then it connects you!  Cool


Pooch

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Re: Sky Customer Services
Reply #701 - Apr 5th, 2009 at 4:15pm
 
Hi, the number 01506 421722  worked OK today and the operator then transferred me to the FTA operator. Wink
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« Last Edit: Apr 5th, 2009 at 4:20pm by rinfrance »  
 
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bazwaldo
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Re: Sky Customer Services
Reply #702 - Apr 6th, 2009 at 1:04pm
 
Used 01506 421722,input my telephone number and got through within seconds to a lovely Scottish lady operator who dealt with my query straight away.
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cathb
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Re: Sky Customer Services
Reply #703 - Apr 10th, 2009 at 10:19am
 
Just phoned the 020 number for Sky as our Sky+ box is playing up. Asked to be put through and person on the other end of the phone refused. Said he'd spoken to engineers dept and he was told NOT to put people through but to give out the 0870 number.  Angry Thought people might like to know.
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M_Jaggard
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Re: Sky Customer Services
Reply #704 - Apr 14th, 2009 at 3:56pm
 
I just tried 01506 421722 but was unable to get through. It first asked me for my phone number and then said "transferring you to the first available representative", then stated that "this service is no longer available" and disconnected me.
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